SN module names questions and answers 2025
ITSM I-T-S-M - ANSWER IT Service Management manage end to end delivery of IT services to customers ITIL I-T-I-L - ANSWER IT Infrastructure Library a library of best practices for managing IT services and improving IT support and services aligning with customer and business needs ITOM I-TOM - ANSWER IT operation management monitoring network infrastructure and resolving system issues SP S-P - ANSWER Service Portal enables organizations to provide a visual layer to the content stored within servicenow CSM C-S-M - ANSWER Customer Service Management orchestration of tasks between customers, customer service, and other teams to quickly resolve issues and requ
Escuela, estudio y materia
- Institución
- SN ITSM CERT
- Grado
- SN ITSM CERT
Información del documento
- Subido en
- 18 de noviembre de 2024
- Número de páginas
- 2
- Escrito en
- 2024/2025
- Tipo
- Examen
- Contiene
- Preguntas y respuestas
Temas
-
sn module names questions and answers 2025
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