MGT 330 Chapter 14 Exam Bank Solution Manual Already Passed

MGT 330 Chapter 14 Exam Bank Solution Manual Already Passed self-awareness - Answers Being aware of the internal aspects of one's nature, such as personality traits, beliefs, emotions, attitudes, and perceptions, and appreciating how your patterns affect people Soliciting Feedback -Blind spots Self Assessment -"What can I learn?" self-efficacy - Answers An individual's strong belief that he or she can successfully accomplish a specific task or outcome. job satisfaction - Answers a positive attitude toward one's job organizational commitment - Answers An employee's loyalty to and engagement with the organization 360-degree feedback - Answers a performance appraisal process in which feedback is obtained from the boss, subordinates, peers and coworkers, and the employees themselves -People have to work with each other to get job done -Diff. view points perceptual distortions - Answers errors in perceptual judgment Sterotyping - Answers categorizing events, objects, and people without regard to different characteristics and qualities halo effect - Answers the tendency for an interviews to create an impression created in one area to influence opinion in another area Attributions - Answers judgements about what caused a person's behavior- either characteristics of the person or of the situation internal attribution - Answers something about the person external attribution - Answers situation- business environment potential attribution biases - Answers Fundamental attribution error Self-serving bias fundamental attribution error - Answers try to infer other behaviors self-serving bias - Answers our behavior explanation Big Five - Answers version- very social, talk, like others ableness-very honest, straight forward, and trusted ientiousness- focus on needs, dependable, high achievers, and motivation onal stability- control of emotions, ess to experience-willing to listen to others local control - Answers Responsibility of success/failure within oneself (internal) vs. outside (external)force Authoritarianism - Answers Power and status differences should exist within organization Machiavellianism - Answers Focus on acquiring power External - Answers believe managers have more power and want them building them (need clear direction) Internal - Answers Something about them, get job requirements from manager and take own control and power Gathering Information Sensation- Type: - Answers like facts, data and routine Gathering Information Intuitive- Type: - Answers gut- feeling Evaluating Information Thinking-Type: - Answers use reason and logic Feeling- Type: - Answers run off emotion and relationships Personal Competence - Answers self awareness and self management social competence - Answers social awareness and relationship management self-management - Answers Clarity of mind clarity of objectives an org. system Challenge (eustress) stress - Answers Stress that challenges and helps increase focus Threat (distress) stress - Answers Stress that is negative and counterproductive Turnover Absenteeism Presenteeism- can't do job Type A behavior - Answers Pattern characterized by extreme competitiveness, impatience, aggressiveness, and devotion to work Type B behavior - Answers Pattern that lacks Type A characteristics and includes more balanced, relaxed lifestyle Task Demands - Answers stressors arising from the tasks required of a person holding a particular job role ambiguity - Answers don't understand task asked to do role overload - Answers too much work Interpersonal Demands - Answers stressors associated with relationships in the organization role conflict - Answers the tension caused by competing demands between two or more roles pertaining to different statuses The most recent Gallup workforce survey found that 68.5 percent of employees in the United States were disengaged in 2014, with the highest level of disengagement among __________ employees. a. younger b. minority c. female