MGT 330 Chapter 2 Exam Questions with Verified Answers Latest Update (Already Passed)

MGT 330 Chapter 2 Exam Questions with Verified Answers Latest Update (Already Passed) A(n) ____ perspective provides a broader way of thinking, a way of searching for patterns and determining whether they recur across time periods. - Answers historical ____ forces refer to those aspects of a culture that guide and influence relationships among people. - Answers Social Which of these forces comprises unwritten, common rules and perceptions about relationships? - Answers Social forces Which of these forces pertain to the availability, production, and distribution of resources in a society? - Answers Economic Strong anti-American sentiments in many parts of the world exemplify the effect of - Answers political forces. According to the Manager's Shoptalk of chapter 2, which of the following is not in the top five contemporary management tools? - Answers Collaborative innovation According to the Manager's Shoptalk of chapter 2, Indian executives are more likely to use tools such as - Answers strategic alliances and collaborative innovation. ____ is the most current management perspective. - Answers Open (collaborative) innovation The nineteenth and early twentieth centuries saw the development of which management perspective? - Answers The Classical perspective Which of these perspectives emphasized a rational, scientific approach to the study of management and sought to make organizations efficient operating machines? - Answers The classical perspective Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity? - Answers The scientific management movement Frank Gilbreth felt that efficiency equated with ____. - Answers one best way to do work Who is considered the "first lady of management?" - Answers Lillian Gilbreth The three subfields of the classical perspective include - Answers administrative management, bureaucratic organization, and scientific management. ____ is considered the "father of scientific management." - Answers Frederick W. Taylor Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed? - Answers Gantt chart Frederick Taylor's contributions were in the field of - Answers Scientific management Which of the following is not a criticism of scientific management? - Answers It does not appreciate the careful study of tasks and jobs. Standardization of work and wage incentives are characteristics of - Answers scientific management. Which of these is a major criticism of scientific management? - Answers It ignored the social context of work. The bureaucratic organizations approach is a subfield within the ____. - Answers classical perspective According to Weber's ideas on bureaucracy, organizations should be based on which of these? - Answers Rational authority Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of - Answers bureaucratic organizations All of the following are characteristics of Weberian bureaucracy EXCEPT - Answers Management is the same as the ownership of the organization. Max Weber felt selection of employees should be based on: - Answers competence Positions organized in a hierarchy of authority is an important characteristic of - Answers bureaucratic organizations. UPS is successful in the small package delivery market. One important reason for this success is the concept of - Answers bureaucracy Whereas scientific management focused on ______ , administrative principles approach focused on the _______. - Answers individual productivity, total organization Mary Parker Follett contributed to which field? - Answers Humanistic approach The assembly line is most consistent with which of the following general principles of management? - Answers Division of work The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as - Answers unity of direction. The use of specialization to produce more and better work with the same level of effort is consistent with the administrative management principle of - Answers division of work. The ____ refers to a chain of authority extending from top to the bottom of the organization and including every employee. - Answers scalar chain Mary Parker Follett thought of leadership as ____, rather than techniques. - Answers people Chester Bernard felt that ____ could help a poorly managed organization - Answers informal relations A social group within an organization is part of the - Answers informal organization. A significant contribution of Chester Barnard was the concept of - Answers the informal organization The ____ emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes. - Answers humanistic perspective Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity? - Answers Human relations movement Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was - Answers human relations. The findings provided by the Hawthorne Studies provided the impetus for the ____, despite flawed methodology or inaccurate conclusions. - Answers humanistic perspective The human resources perspective of management links motivation theories with ____. - Answers employee tasks A "dairy farm" view of management, i.e., contented cows give more milk, so satisfied workers will give more work was espoused by - Answers human relations management. Maslow's hierarchy of needs started with which of these needs? - Answers Physiological Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a - Answers Theory Y manager. Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her employees dislike work, avoid responsibility, and therefore they need to be controlled and directed. Beth is a - Answers Theory X manager. According to Douglas McGregor, the classical perspective on management is consistent with which of the following? - Answers Theory X manager. The behavioral sciences approach is based on which of the following disciplines? - Answers All of these