NCMA Official Practice Test QUESTINS
AND ANSWERS
To ensure that the medical office has the supplies it needs, the medical
assistant should establish a(n) _______________. - -reorder point, inventory
control log, and order quantity
-A(n) ____________ is created containing the name, address, and phone
number of both the vendor and the medical practice. It will also have a pre-
assigned number to track the order, the quantity of items ordered, the price
of the items, and the date purchased. - -purchase order
-Periodically the medical assistant should check all equipment in the office to
ensure that cords are not frayed, do not present hazards, and are in good
working order. A(n) ________ will help the medical assistant track this routine
inspection. - -maintenance log
-When a physician dictates an operative report and asks the medical
assistant to type it up, the physician is asking the medical assistant to
function as a ___________. - -transcriptionist
-Under the Peer Review Improvement Act of 1982, Peer Review
Organizations are responsible for the review for appropriateness and
necessity of putting a patient into the hospital by a process known as
___________ review. - -admissions
-Which one of the following is a decision based upon bioethics? - -The use of
fetal tissue transplantation for research
-A physician must have the patient's permission in writing to reveal any
confidential information except for which one of the following? - -gunshot
wound
-Which of the following is a federal regulation that requires health care
professionals to protect the privacy and confidentiality of patients' health
information? - -HIPAA
-A business letter written in block style will have all lines ___________. - -at the
left hand margin
-When writing a business letter, the salutation of a letter should be followed
by which punctuation mark? - -colon
, -When handling a patient complaint, which one of the following would be
most appropriate? - -take all complaints seriously and take thorough notes
-Body language, body posture, space and distance are all examples of
_____________. - -non-verbal communication
-What is the suggested procedure for canceling an appointment in the
appointment book? - -mark through the entry with a single red line
-The amount an insured patient must pay toward claims each year before
the insurance company will pay for medical treatment is known as the
__________. - -deductible
-Instructions to an insurance company about where and to whom to make
payment are called __________. - -assignment of benefits
-The Internal Revenue Service issues a(n) ________ to medical groups or solo
practices for income tax purposes. - -federal tax identification number
-An office appointment calendar or book must record not only the name of
the patient and the start time of the appointment, but must also indicate the
________. - -duration of the appointment
-A twelve month period selected for financial purposes is called a(n)
_____________ year. - -fiscal
-Each prescription for a controlled substance requires the physicians
signature and a(n) __________ registration number. - -DEA
-Determining whether a particular medical treatment (i.e. surgery, tests) will
be covered under a patient's insurance policy contract involves a process
known as __________. - -pre-certification
-In the reception area of a medical practice, the computer screen must never
be ______________. - -able to be viewed by patients
-The temperature taken at the armpit is the __________. - -axillary
temperature
-What is a break in a bone without penetration of the skin surface over the
fracture site called? - -closed fracture
-The abbreviation for three times a day is _________. - -tid
-The abbreviation for as needed is ______. - -prn
AND ANSWERS
To ensure that the medical office has the supplies it needs, the medical
assistant should establish a(n) _______________. - -reorder point, inventory
control log, and order quantity
-A(n) ____________ is created containing the name, address, and phone
number of both the vendor and the medical practice. It will also have a pre-
assigned number to track the order, the quantity of items ordered, the price
of the items, and the date purchased. - -purchase order
-Periodically the medical assistant should check all equipment in the office to
ensure that cords are not frayed, do not present hazards, and are in good
working order. A(n) ________ will help the medical assistant track this routine
inspection. - -maintenance log
-When a physician dictates an operative report and asks the medical
assistant to type it up, the physician is asking the medical assistant to
function as a ___________. - -transcriptionist
-Under the Peer Review Improvement Act of 1982, Peer Review
Organizations are responsible for the review for appropriateness and
necessity of putting a patient into the hospital by a process known as
___________ review. - -admissions
-Which one of the following is a decision based upon bioethics? - -The use of
fetal tissue transplantation for research
-A physician must have the patient's permission in writing to reveal any
confidential information except for which one of the following? - -gunshot
wound
-Which of the following is a federal regulation that requires health care
professionals to protect the privacy and confidentiality of patients' health
information? - -HIPAA
-A business letter written in block style will have all lines ___________. - -at the
left hand margin
-When writing a business letter, the salutation of a letter should be followed
by which punctuation mark? - -colon
, -When handling a patient complaint, which one of the following would be
most appropriate? - -take all complaints seriously and take thorough notes
-Body language, body posture, space and distance are all examples of
_____________. - -non-verbal communication
-What is the suggested procedure for canceling an appointment in the
appointment book? - -mark through the entry with a single red line
-The amount an insured patient must pay toward claims each year before
the insurance company will pay for medical treatment is known as the
__________. - -deductible
-Instructions to an insurance company about where and to whom to make
payment are called __________. - -assignment of benefits
-The Internal Revenue Service issues a(n) ________ to medical groups or solo
practices for income tax purposes. - -federal tax identification number
-An office appointment calendar or book must record not only the name of
the patient and the start time of the appointment, but must also indicate the
________. - -duration of the appointment
-A twelve month period selected for financial purposes is called a(n)
_____________ year. - -fiscal
-Each prescription for a controlled substance requires the physicians
signature and a(n) __________ registration number. - -DEA
-Determining whether a particular medical treatment (i.e. surgery, tests) will
be covered under a patient's insurance policy contract involves a process
known as __________. - -pre-certification
-In the reception area of a medical practice, the computer screen must never
be ______________. - -able to be viewed by patients
-The temperature taken at the armpit is the __________. - -axillary
temperature
-What is a break in a bone without penetration of the skin surface over the
fracture site called? - -closed fracture
-The abbreviation for three times a day is _________. - -tid
-The abbreviation for as needed is ______. - -prn
