Lean Six Sigma Black Belt Certification Exam With
Complete Solutions
Steps of LSS - ANSWER Define
Measure
Analyze
Improve
Control
What is a Sigma level? - ANSWER A metric measuring success rate of a process
What is DPMO? - ANSWER Defects per Million Opportunities
What are the highest and lowest Sigma Levels? - ANSWER Lowest = 0
Highest = 6
Do all processes have to reach Sigma Level 6? - ANSWER No. Level to reach depends
on context
Flavors of Six Sigma - ANSWER Metric
Continuous Improvement Methodology
Breakthrough Improvement Technique
Set of Proven quality tools
Structured Problem Solving Method
Powerful Statistical Analytical Approach
Change Management and Motivation Tool
, Lean or Lean Management - ANSWER Method to optimize processes by removing waste
and non value-added activities
Lean Six Sigma - ANSWER Combination of Lean and Six Sigma
Types of LSS Methodologies - ANSWER DMAIC
DFSS (new processes)
Most important phase of DMAIC - ANSWER Analyze
Roles on a LSS team - ANSWER Sponsor
Champion
Project Lead
Project Mentor
Steps of Define Phase - ANSWER Form the Team
Collect VOS
Define Project
Develop Project Charter
VOS - ANSWER Voice of Stakeholders
Sources of input for VOS - ANSWER Inputs from top management
Voice of external and internal customers
Internal audits and reviews
Internal surveys
Complete Solutions
Steps of LSS - ANSWER Define
Measure
Analyze
Improve
Control
What is a Sigma level? - ANSWER A metric measuring success rate of a process
What is DPMO? - ANSWER Defects per Million Opportunities
What are the highest and lowest Sigma Levels? - ANSWER Lowest = 0
Highest = 6
Do all processes have to reach Sigma Level 6? - ANSWER No. Level to reach depends
on context
Flavors of Six Sigma - ANSWER Metric
Continuous Improvement Methodology
Breakthrough Improvement Technique
Set of Proven quality tools
Structured Problem Solving Method
Powerful Statistical Analytical Approach
Change Management and Motivation Tool
, Lean or Lean Management - ANSWER Method to optimize processes by removing waste
and non value-added activities
Lean Six Sigma - ANSWER Combination of Lean and Six Sigma
Types of LSS Methodologies - ANSWER DMAIC
DFSS (new processes)
Most important phase of DMAIC - ANSWER Analyze
Roles on a LSS team - ANSWER Sponsor
Champion
Project Lead
Project Mentor
Steps of Define Phase - ANSWER Form the Team
Collect VOS
Define Project
Develop Project Charter
VOS - ANSWER Voice of Stakeholders
Sources of input for VOS - ANSWER Inputs from top management
Voice of external and internal customers
Internal audits and reviews
Internal surveys
