Food and Beverage Ch. 1-7 Exam
Questions with Complete Answers
Top Trends 2019 - Answer-1. Global flavors in kids' meals
2. Uncommon herbs
3. Zero-waste cooking
4. North African cuisine/flavors
5. House-made condiments/specialty condiments
6. Globally inspired breakfast dishes
7. Protein-rich grains/seeds
8. New cuts of meat
9. Thai-rolled ice cream
10. Gazoz
Commercial Operations - Answer--Freestanding eating and drinking places
-Lodging operation
-Food trucks, yogurt stands, etc.
Noncommercial Operations - Answer--Healthcare/Hospitals
-Educational institutions and prisons
-Leisure/Recreation Operations
-Private Clubs
-Transportation Companies
Advantages of Chain Restaurants - Answer--Ready access to cash and credit
-Can experiment without great risk
-Can hire staff specialists
-Useful comparative financial information
Disadvantages of Chain Restaurants - Answer--Bureaucratic rules and procedures can
slow response times to market changes
Advantages of Owning/Managing a Franchise - Answer--Start-up assistance
-Franchisor-sponsored training and materials
-More revenue due to extensive advertising, name recognition, consistency of products
and services
-Lower costs due to volume purchasing
-Tested operating procedures
Disadvantages of Owning/Managing a Franchise - Answer--Contracts restrict style and
methods of operation, products and services, decor and furnishings, equipment
-Contract favors franchisor
, Advantages of Contract Management in Noncommercial Facilities - Answer--Large
management companies have more resources to solve problems
-Can negotiate better deals with suppliers
-Greater efficiency, therefore lower overall cost
-Food service operated by experts
Disadvantages of Contract Management in Noncommercial Facilities - Answer--
Management companies assume too much control, affecting public image, long-range
plans, and so on
-Dislike of profit-making business operating healthcare, educational, and other
noncommercial programs
-Management company may decrease food and beverage quality
-The institution may become dependent on the management company
Co-branding - Answer-the marketing of a product or service under two or more brand
names
ex. Coke cans with olympic branding
Levels of Management - Answer--Top managers
-Middle managers
-Supervisors
Top Managers - Answer--Long-term plans and goals
-Overall business environment (often external)
Middle Managers - Answer--Short-term goals
- Through them, communication flows up and down the organization
Supervisors - Answer--link between management and employees
-typically use their technical skills more
Types of Production Personnel - Answer-Cooks, Pastry Chefs, Pantry staff, Stewards,
etc
Types of Service Positions - Answer-Dining Room Managers
Servers
Bartenders
Cashiers
What is management? - Answer-Involves using resources to attain organizational
objectives
What are management resources? - Answer-People, time, money, energy, products,
equipment/space, and procedures
Questions with Complete Answers
Top Trends 2019 - Answer-1. Global flavors in kids' meals
2. Uncommon herbs
3. Zero-waste cooking
4. North African cuisine/flavors
5. House-made condiments/specialty condiments
6. Globally inspired breakfast dishes
7. Protein-rich grains/seeds
8. New cuts of meat
9. Thai-rolled ice cream
10. Gazoz
Commercial Operations - Answer--Freestanding eating and drinking places
-Lodging operation
-Food trucks, yogurt stands, etc.
Noncommercial Operations - Answer--Healthcare/Hospitals
-Educational institutions and prisons
-Leisure/Recreation Operations
-Private Clubs
-Transportation Companies
Advantages of Chain Restaurants - Answer--Ready access to cash and credit
-Can experiment without great risk
-Can hire staff specialists
-Useful comparative financial information
Disadvantages of Chain Restaurants - Answer--Bureaucratic rules and procedures can
slow response times to market changes
Advantages of Owning/Managing a Franchise - Answer--Start-up assistance
-Franchisor-sponsored training and materials
-More revenue due to extensive advertising, name recognition, consistency of products
and services
-Lower costs due to volume purchasing
-Tested operating procedures
Disadvantages of Owning/Managing a Franchise - Answer--Contracts restrict style and
methods of operation, products and services, decor and furnishings, equipment
-Contract favors franchisor
, Advantages of Contract Management in Noncommercial Facilities - Answer--Large
management companies have more resources to solve problems
-Can negotiate better deals with suppliers
-Greater efficiency, therefore lower overall cost
-Food service operated by experts
Disadvantages of Contract Management in Noncommercial Facilities - Answer--
Management companies assume too much control, affecting public image, long-range
plans, and so on
-Dislike of profit-making business operating healthcare, educational, and other
noncommercial programs
-Management company may decrease food and beverage quality
-The institution may become dependent on the management company
Co-branding - Answer-the marketing of a product or service under two or more brand
names
ex. Coke cans with olympic branding
Levels of Management - Answer--Top managers
-Middle managers
-Supervisors
Top Managers - Answer--Long-term plans and goals
-Overall business environment (often external)
Middle Managers - Answer--Short-term goals
- Through them, communication flows up and down the organization
Supervisors - Answer--link between management and employees
-typically use their technical skills more
Types of Production Personnel - Answer-Cooks, Pastry Chefs, Pantry staff, Stewards,
etc
Types of Service Positions - Answer-Dining Room Managers
Servers
Bartenders
Cashiers
What is management? - Answer-Involves using resources to attain organizational
objectives
What are management resources? - Answer-People, time, money, energy, products,
equipment/space, and procedures
