Lifetime Exam Updated Questions And
Answers
Mission Statement - ANS Our mission is to provide a educational, entertaining, friendly
and inviting, functional and innovative experience of uncompromising quality that meets the
health and fitness needs of the entire family.
Vision - ANS Lifetime- "The Healthy Way of Life Company" helps organizations,
communities and individuals achieve their: Total Health Objectives, Athletic Aspirations, and
Fitness Goals, by doing what they love to do.
We do this by providing the: Best Places, Best People, and Best Programs, that change lives
positively every day.
Departmental Objective - ANS To empower people to live healthy lifestyles through
swimming.
4 Healthy Way of Life Behaviors - ANS Golden Rule, PPCC, Meet and Greet Members,
Handle or Handoff
Golden Rule - ANS 1) Do onto others as you would have them do to you.
2) Create a community of raving fans by exceeding the members expectations.
3) We only choose HOW we serve, not who we serve.
PPCC - ANS 1) Pick Up
2) Push In
3) Clean Up
4) Close what is Open
Keep YOUR parking lot, club, locker room, and department in "like new" condition.
Meet and Greet Members - ANS 1) Look into the eyes of your members till they see you.
2) Give them a heart felt and meaningful greeting (5 Foot Rule)
3) Share knowledge about club from postings on myLT and LT Pulse
Handle or Handoff - ANS 1) Identify- Sop/Look
2) Care- Listen
3) Assist- Restate
Answers
Mission Statement - ANS Our mission is to provide a educational, entertaining, friendly
and inviting, functional and innovative experience of uncompromising quality that meets the
health and fitness needs of the entire family.
Vision - ANS Lifetime- "The Healthy Way of Life Company" helps organizations,
communities and individuals achieve their: Total Health Objectives, Athletic Aspirations, and
Fitness Goals, by doing what they love to do.
We do this by providing the: Best Places, Best People, and Best Programs, that change lives
positively every day.
Departmental Objective - ANS To empower people to live healthy lifestyles through
swimming.
4 Healthy Way of Life Behaviors - ANS Golden Rule, PPCC, Meet and Greet Members,
Handle or Handoff
Golden Rule - ANS 1) Do onto others as you would have them do to you.
2) Create a community of raving fans by exceeding the members expectations.
3) We only choose HOW we serve, not who we serve.
PPCC - ANS 1) Pick Up
2) Push In
3) Clean Up
4) Close what is Open
Keep YOUR parking lot, club, locker room, and department in "like new" condition.
Meet and Greet Members - ANS 1) Look into the eyes of your members till they see you.
2) Give them a heart felt and meaningful greeting (5 Foot Rule)
3) Share knowledge about club from postings on myLT and LT Pulse
Handle or Handoff - ANS 1) Identify- Sop/Look
2) Care- Listen
3) Assist- Restate
