DAMAGE APPRAISAL LICENSE TEST
Subrogation - Answers- One insurance company sues another to recover cost to repair
insured's car
Release - Answers- Two insurance companies agreed or insured agrees
ACV - Answers- Actual Cash Value, cost new less depreciation
Arbitration - Answers- Only way in insurance policy to dispute claim amount. Two
appraisers agree or go to umpire
LQK - Answers- Like, Kind, Quality
Solenoid - Answers- Located between battery and starter motor
Stabilizer Bar - Answers- Keeps car level on turns
Unibody Parts - Answers- Rockers, Pillars, Floors, Aprons
Brake Parts - Answers- Disc: rotors, calipers, pads. Drums: drums, shoes, wh. cylinders
Tire Thread New - Answers- 11/32
Tire Contact w/ Wheel - Answers- Bead
Hood - Answers- Bonnet
Deck Lid - Answers- Boot
Auto Trans Torque Converter - Answers- Manual trans- clutch
Bell Housing - Answers- Torque converter is shielded
Air Bad Angle - Answers- Deploys at 30* angle when hit
Exhaust - Answers- Parts-CAT converter, muffler,pipes, exhaust, manifold
Unibody - Answers- Overall stronger than "body on frame," car with high strength steel ,
spot welded
Rear Suspension - Answers- Parts- rear springs,shocks, U bolts
Roof - Answers- Unibody- supported by pillars. Windshield is part of unibody
, Stated Value Policy - Answers- Agreed amount of ACV
Unibody floor - Answers- High strength from rockers at pinch
Engine Parts - Answers- Intake manifold, exhaust manifold
Nitrogen Gas - Answers- Inflates Air Bag
Primary Damage - Answers- Immediate impact area
Secondary Damage - Answers- Beyond immediate impact area
Private investigation - Answers- Don't show license
License qualifications - Answers- Must be 18 years old, have 2 years experience with
appraisals, or take approved course
Loss of license - Answers- Insurance fraud/court judgement
Show license to - Answers- Insured, Body Shop, Board Members
Auto Damage Appraisers Licensing Board - Answers- Appointed by Governor- 5
members; 2 body shop industry, 2 insurance industry, 1 chair person (neutral)
Claim Assignment by insurance company - Answers- 2 days to appraiser
Inspection time - Answers- 5 days for appraiser to compete appraiser
Supplement Inspection - Answers- Must be seen in 3 business days and 3 days max to
approve (field notes same day or 1 day after)
Loss payable - Answers- Bank
Premium - Answers- Cost of insurance
Record Keeping - Answers- Appraisals must be kept for 2 years (body shops &
insurance companies
Salvage - Answers- If insured keeps car, cost of salvage is average of 2 salvage (local)
yard quotes
Total Loss - Answers- If insurance company pays ACV, salvage is turned over to
insurance company and title assigned to insurance company
O/H - Answers- remove, disassemble, replace any or all parts.
Subrogation - Answers- One insurance company sues another to recover cost to repair
insured's car
Release - Answers- Two insurance companies agreed or insured agrees
ACV - Answers- Actual Cash Value, cost new less depreciation
Arbitration - Answers- Only way in insurance policy to dispute claim amount. Two
appraisers agree or go to umpire
LQK - Answers- Like, Kind, Quality
Solenoid - Answers- Located between battery and starter motor
Stabilizer Bar - Answers- Keeps car level on turns
Unibody Parts - Answers- Rockers, Pillars, Floors, Aprons
Brake Parts - Answers- Disc: rotors, calipers, pads. Drums: drums, shoes, wh. cylinders
Tire Thread New - Answers- 11/32
Tire Contact w/ Wheel - Answers- Bead
Hood - Answers- Bonnet
Deck Lid - Answers- Boot
Auto Trans Torque Converter - Answers- Manual trans- clutch
Bell Housing - Answers- Torque converter is shielded
Air Bad Angle - Answers- Deploys at 30* angle when hit
Exhaust - Answers- Parts-CAT converter, muffler,pipes, exhaust, manifold
Unibody - Answers- Overall stronger than "body on frame," car with high strength steel ,
spot welded
Rear Suspension - Answers- Parts- rear springs,shocks, U bolts
Roof - Answers- Unibody- supported by pillars. Windshield is part of unibody
, Stated Value Policy - Answers- Agreed amount of ACV
Unibody floor - Answers- High strength from rockers at pinch
Engine Parts - Answers- Intake manifold, exhaust manifold
Nitrogen Gas - Answers- Inflates Air Bag
Primary Damage - Answers- Immediate impact area
Secondary Damage - Answers- Beyond immediate impact area
Private investigation - Answers- Don't show license
License qualifications - Answers- Must be 18 years old, have 2 years experience with
appraisals, or take approved course
Loss of license - Answers- Insurance fraud/court judgement
Show license to - Answers- Insured, Body Shop, Board Members
Auto Damage Appraisers Licensing Board - Answers- Appointed by Governor- 5
members; 2 body shop industry, 2 insurance industry, 1 chair person (neutral)
Claim Assignment by insurance company - Answers- 2 days to appraiser
Inspection time - Answers- 5 days for appraiser to compete appraiser
Supplement Inspection - Answers- Must be seen in 3 business days and 3 days max to
approve (field notes same day or 1 day after)
Loss payable - Answers- Bank
Premium - Answers- Cost of insurance
Record Keeping - Answers- Appraisals must be kept for 2 years (body shops &
insurance companies
Salvage - Answers- If insured keeps car, cost of salvage is average of 2 salvage (local)
yard quotes
Total Loss - Answers- If insurance company pays ACV, salvage is turned over to
insurance company and title assigned to insurance company
O/H - Answers- remove, disassemble, replace any or all parts.
