Exam Questions with All Correct Answers
When assessing performance relative to standards - Answer- It is important to obtain
feedback from a variety of sources and include information about goals, behavior and
quality of work, i.e. not only find out what was done but how it got done
___ has the major objective of teaching employees about the organizations history,
culture and management practices - Answer- Socialization
In the ADDIE process, the A standards for Analysis. The analysis step - Answer- Is not
given enough careful attention in the desire to fix an obnoxious problem as quickly as
possible
Expectations for some positions may include financial impact of the position related to
___, ___, profitability or efficiency - Answer- Spending; revenue
Total compensation refers to - Answer- The sum of all direct financial earnings as well
as those that have indirect financial benefit
Many factors impact employee compensation. They do not normally include - Answer-
Anticipated career growth and promotions
The Fair Labor Standards Act (FLSA) - Answer- Addresses issues such as overtime pay
and minimum wage
Which of these is not a part of job evaluation - Answer- Performance reviews
An example of a non-exempt level employee would be a(n) - Answer- Teachers aid
Communications, as it relates to employees relations, often includes attention to having
an open-door policy and complete an up-to-date employee handbook. Other aspects
include - Answer- Using employee surveys and focus groups to understand employee
opinions and concerns
Ethical issues in the workplace should be viewed from the perspective of - Answer-
Individual and situational factors relevant to the particular issue under consideration
A simple model for making ethical decisions, begins with ___ and then ___ - Answer-
Recognizing a moral/ethical situation exists; making a moral/ethical judgement
, One of the keys to success for employee discipline is to maintain a - Answer- Calm,
professional, and respectful approach by all parties
The term Employee Relations and the associated activities are very broad, but do not
include - Answer- Ensuring fair compensation practices
Employment Laws, as with many other laws, exist in a framework that generally
involves - Answer- Identifying a concern, developing laws, establishing agencies to
monitor/police compliance, and legal actions for non compliance
"Retaliatory charge" refers to - Answer- Wrongfully discharging (or firing) an employee
for refusing to commit an illegal act, whistle-blowing, or exercising their rights under
employment laws
Protection of employee's privacy - Answer- Relates to searching and monitoring of
employee files and emails and protecting access to private information by other
employees
Harassment is best described as - Answer- Behavior that creates a hostile, intimidating
or offensive work environment that interferes with an individuals work
Regulatory action includes - Answer- Rulings and lawsuits
Ethical dilemmas are - Answer- Present in all workplaces
Employee relations refers to - Answer- Policies, practices and a system of rules for how
organizations and employees interact
HR policies typically exist in relation to - Answer- Compensation structure, recruiting
and performance management
Managing disciplinary actions can be challenging. It helps if - Answer- The process is
clear, good records are kept, and information is verified/confirmed before making
decisions
What best describes how a HR strategy relates to the organization or business strategy
- Answer- It must align with and support the organization/business strategy. It must also
be consistent with other department strategies
One of the concerns in legal compliance is - Answer- loop-holes in current legislation
There are many sources of potential candidates - Answer- And careful consideration of
both internal and external sources must be considered. The right mix depends of the
circumstances and the particular position to be filled