P6:
Discuss methods of continuing professional development and training relevant
to the career plan.
In this assignment I will be doing research into the methods of skill development
of Pro contact. Pro contact is the company I did my internship last year for 10
weeks.
Inter vision between employees: at Pro Contact there were different
departments like the; sales, administration, marketing, etc, I did my internship at
the sales department. This department consisted of 2 managers and 5 interns
including me. One of these interns was from another ROC and the other three
studied at my school. The group of interns worked together every day which
resulted in us being very close. Working together made it possible for us to learn
from each other and give advice and feedback to each other.
Advantage: colleagues can communicate closely and help each other if a problem
arises or if a task is unclear.
Disadvantage: if everyone is busy with something which often was the case
during my internship you would have to wait to consult to a colleague.
Coaching and training on the job: every time someone starts working at Pro
contact he/she gets training. In the sales department, the day I started me and
the other new interns had an introduction and sales training. We got a tour of the
office, met the other colleagues and learned about the company what it does and
what the role of every department. After the introduction we got our first sales
training. Our main task for the first few weeks would be cold calling to companies
offering them products and services from other companies which worked
together with Pro contact. In this training we learned how to do a sales pitch,
what to keep in mind, how the system works, etc. This training lasted almost 4
hours. After the break the manager gave us our sales pitches and said we could
start calling companies. For the first few days he sat with us and listened how we
did our conversations and coached us in what we did wrong/good and how we
could improve.
Advantage: by giving an introduction training we get to know the company and
office better. We knew what the company and what other people their tasks were
Discuss methods of continuing professional development and training relevant
to the career plan.
In this assignment I will be doing research into the methods of skill development
of Pro contact. Pro contact is the company I did my internship last year for 10
weeks.
Inter vision between employees: at Pro Contact there were different
departments like the; sales, administration, marketing, etc, I did my internship at
the sales department. This department consisted of 2 managers and 5 interns
including me. One of these interns was from another ROC and the other three
studied at my school. The group of interns worked together every day which
resulted in us being very close. Working together made it possible for us to learn
from each other and give advice and feedback to each other.
Advantage: colleagues can communicate closely and help each other if a problem
arises or if a task is unclear.
Disadvantage: if everyone is busy with something which often was the case
during my internship you would have to wait to consult to a colleague.
Coaching and training on the job: every time someone starts working at Pro
contact he/she gets training. In the sales department, the day I started me and
the other new interns had an introduction and sales training. We got a tour of the
office, met the other colleagues and learned about the company what it does and
what the role of every department. After the introduction we got our first sales
training. Our main task for the first few weeks would be cold calling to companies
offering them products and services from other companies which worked
together with Pro contact. In this training we learned how to do a sales pitch,
what to keep in mind, how the system works, etc. This training lasted almost 4
hours. After the break the manager gave us our sales pitches and said we could
start calling companies. For the first few days he sat with us and listened how we
did our conversations and coached us in what we did wrong/good and how we
could improve.
Advantage: by giving an introduction training we get to know the company and
office better. We knew what the company and what other people their tasks were
