BUSM 2011 - Final Questions and
Answers (100% Pass)
What are the big five personality traits?
✓ openness, conscientiousness, extraversion, agreeableness, negative
affectivity
Extraversion
✓ the tendency to experience positive emotions and moods and to feel
good about oneself and the rest of the world EX: walking around
chatting with people
Negative Affectivity
✓ the tendency to experience negative emotion and moods, to feel
distressed, and to be critical of oneself and others EX: "I'll never get this
done"
Agreeableness
✓ get along well with others, but does not mean agree to everything
✓ EX: help a person in need
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Conscientiousness
✓ tendency to be careful, scrupulous, and persevering
✓ EX: someone who is always on time, always above standard
Openness (to Experience)
✓ tendency to be original, have broad interests, be open to a wide
range of stimuli, be daring, and take risks
✓ EX: "I'll do it!"
Internal locus of control
✓ tendency to locate responsibility for one's fate within oneself
✓ EX: "I failed the exam because I didn't study enough"
External locus of control
✓ tendency to locate responsibility for one's fate in outside forces and to
believe one's own behavior has little impact on outcomes
✓ EX: "I failed the exam because of the teacher, the exam, the book, the
class
Self-esteem
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✓ the degree to which individuals feel good about themselves and their
capabilities
Need for achievement
✓ desire to perform well and meet standards for excellence
✓ Correlated with "Conscientiousness" and "Achievement-oriented"
leadership style
Need for affiliation
✓ - extent to which an individual is concerned about establishing and
maintaining good interpersonal relations, being liked, and having other
people get along
✓ - An unhealthy level of this might be correlated with low self-esteem
Need for power
✓ - the extent to which an individual desires to control or influence others
✓ - Studies showed presidents were high in this
✓ - Some jobs require a need for power
Job satisfaction
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✓ collections of feelings and beliefs that a manager has about their job
Organizational commitment
✓ collective of feelings and beliefs that a manager has about their
organization as a whole
Things related to job dissatisfaction
✓ - Uninteresting work
✓ - Lack of job security
✓ - Incomes not on pace with inflation
✓ - Spending more on health insurance
✓ - Bad boss
✓ - Long hours
example of formal culture
✓ Bank, accounting firm
example of informal culture
✓ start-ups, Google
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