DEOMI-EAOC 1600: 21-3 Group 7
Complaint and Interview Skills Study Guide
Questions And Answers
Formal Complaint An allegation of unlawful discrimination or harassment that is
submitted in writing to the authority designated for receipt of such complaints in Service
implementing regulations.
Informal Complaint A method to resolve complaints that fall into the bases of
discrimination at
the lowest level possible.
Methods of Informal Complaint Resolution Person-to-person
Third party
Chain of Command
Conflict resolution
Fact finding
Non-EO Complaints Other complaints the EO professional must be familiar with besides
EO complaints, such as leadership, favoritism, performance reports, and sexual assault.
Complaint and Interview Skills Study Guide
Questions And Answers
Formal Complaint An allegation of unlawful discrimination or harassment that is
submitted in writing to the authority designated for receipt of such complaints in Service
implementing regulations.
Informal Complaint A method to resolve complaints that fall into the bases of
discrimination at
the lowest level possible.
Methods of Informal Complaint Resolution Person-to-person
Third party
Chain of Command
Conflict resolution
Fact finding
Non-EO Complaints Other complaints the EO professional must be familiar with besides
EO complaints, such as leadership, favoritism, performance reports, and sexual assault.
