ORGANIZATIONAL BEHAVIOR AN
EVIDENCE-BASED APPROACH, 12
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, Chapter 01
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Introduction to Organizational Behavior: An Evidence-Based Approach
True / False Questions
Employee engagement Level of emotional commitment and involvement employees
have towards their work.
Good job Desire for meaningful and fulfilling employment.
New Paradigm Shift in management approach emphasizing globalization, diversity, and
ethics.
Microcognitive Processes Time-tested cognitive processes discussed in Chapters 5-7.
Dynamics Organizational dynamics covered in Chapters 8-11.
High Performance Managing and leading for optimal performance in Chapters 12-14.
Environmental Challenges Challenges posed by the changing business environment.
Technical Dimension Manager's functional expertise in areas like accounting, engineering,
and marketing.
Conceptual Dimension Manager's understanding of broader concepts beyond
technical skills.
Human Dimension Manager's ability to interact and lead people effectively.
Theory X Assumption that employees are lazy and motivated only by money.
Theory Y Belief that employees are motivated by intrinsic factors and thrive under
supportive conditions.
Knowledge Workers Employees identified as creators of future wealth, thriving under
Theory Y.
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, Organizational Behavior The study of how individuals and groups behave within an
organization and how the organization itself behaves.
Paradigm Shift A fundamental change in the basic concepts and experimental practices of a
scientific discipline.
Hawthorne Studies A series of experiments on productivity and work conditions
conducted at the Western Electric Hawthorne Works in Chicago in the 1920s and 1930s.
Theoretical Frameworks Structured sets of concepts and theories that guide the study
and understanding of organizational behavior.
Social Cognitive Model A conceptual framework that explains how individuals acquire
and maintain certain behavioral patterns within an organizational context.
Human CapitalThe knowledge, skills, and experience possessed by an individual that
contribute to their economic value to an organization.
Social Capital The networks of relationships and social connections that individuals can use
to achieve goals within an organization.
Positive Psychological Capital The positive psychological resources individuals possess, such
as confidence, hope, and resilience, that contribute to their overall well-being and
performance.
Total Quality Management An approach to quality management that aims to involve all
employees in the continuous improvement process.
Empowerment The delegation of power and authority to employees to make
decisions and take responsibility for their outcomes.
Psychological Capital The positive psychological state of an individual that is characterized
by high self-efficacy, optimism, hope, and resilience.
Charismatic Leadership A leadership style where leaders inspire and motivate others
through their charisma and personality.
Management of Conflict The process of handling disputes or disagreements between
individuals or groups within an organization.
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