Exam Answered Correctly.
affinity bias - Answer Also called like-likes-like, this bias refers to our tendency to gravitate toward
people similar to ourselves. That might mean hiring or promoting someone who shares the same race,
gender, age, or educational background.
ageism - Answer Discriminating against someone on the basis of their age. Ageism tends to affect
women more than men, and starts at younger ages.
attribution bias - Answer Because some people see women as less competent than men, they may
undervalue their accomplishments and overvalue their mistakes.
beauty bias - Answer Judging people, especially women, based on how attractive you think they are is
called beauty bias. People perceived as attractive can be viewed more positively and treated more
favorably.
confirmation bias - Answer Confirmation bias refers to the tendency to look for or favor information
that confirms beliefs we already hold.
Conformity Bias - Answer Very common in group settings, this type of bias occurs when your views are
swayed or influenced by the views of others. This is similar to groupthink.
contrast effect - Answer This bias refers to evaluating the performance of one person in contrast to
another because you experienced the individuals either simultaneously or in close succession.
gender bias - Answer Preferring one gender over another or assuming that one gender is better for the
job.
Halo/Horns Effect Bias - Answer The tendency to put someone on a pedestal or think more highly of
them after learning something impressive about them, or conversely, perceiving someone negatively
after learning something unfavorable about them.
, Name bias - Answer When you judge a person based on their name and perceived background. This is
especially important when reviewing resumes.
Weight Bias - Answer Judging a person negatively because they are larger or heavier than average.
3 definitions of trust - Answer Trust is the belief that others act in the interest of fairness
and social welfare rather than their own self-interest
Trust is the willingness to accept vulnerability based upon
positive expectations about another's behavior
Trust is an expectancy held by an individual or group that
the word, promise, verbal or written statement of another
individual or group can be relied upon
trust triangle - Answer personal trust (commitment)
truth over time (confidence)
institutional trust and respect (respect)
levels of emotional investment - Answer passion for mission/leader
-altruism
-empowerment
-genuiness/truth
-unconditional/enduring
engagement/cohesion
-conscientious
-competent
-consistent/steadfast