TCI (Therapeutic Crisis Intervention) Training
STUDY GUIDE CORRECT 100%
setting condition - ANSWER anything that makes a challenging behavior more or less likely to happen
-organizational
-environmental
-Program related
-Personal
-Relationship based
a young person's inability to cope results in change in behavior - ANSWER a crisis occurs when....
SUPPORT environmentally and emotionally to reduce stress and risk - ANSWER first goal of crisis
intervention
TEACH children better ways to cope with stress - ANSWER 2nd goal of crisis intervention
baseline triggering event escalation phase outburst recovery - ANSWER stress model of crisis
baseline, agitation, aggression, violence - ANSWER stress model of crisis behaviors/staff intervention
higher order no change lower order - ANSWER types of recovery phase
higher order - ANSWER recovery phase where we are educators, we teach how to cope (educator)
no change - ANSWER recovery phase where we are fire fighters, we resolve immediate situation but
there is no long-term change (fire fighter).
, lower - ANSWER recovery phase where we are abusers, the person is less able to manage/cope and
there is more distrust toward others (abuser)
what am i feeling now?
what does this young person feel, need, or want?
how is the environment affecting the young person?
how do i best respond? - ANSWER four questions we ask ourselves in a crisis intervention
impulsive outbursts
aggression
running away
self-injury
defiance
inability to regulate emotions
trauma re-enectment - ANSWER pain-based behavior includes (a few examples):
silence
nods
facial expressions
eye contact - ANSWER nonverbal techniques to active listening
tone of voice
minimal encouragements
door openers
closed questions
open questions - ANSWER encouraging and eliciting techniques (a few examples)
manage environment
prompting
STUDY GUIDE CORRECT 100%
setting condition - ANSWER anything that makes a challenging behavior more or less likely to happen
-organizational
-environmental
-Program related
-Personal
-Relationship based
a young person's inability to cope results in change in behavior - ANSWER a crisis occurs when....
SUPPORT environmentally and emotionally to reduce stress and risk - ANSWER first goal of crisis
intervention
TEACH children better ways to cope with stress - ANSWER 2nd goal of crisis intervention
baseline triggering event escalation phase outburst recovery - ANSWER stress model of crisis
baseline, agitation, aggression, violence - ANSWER stress model of crisis behaviors/staff intervention
higher order no change lower order - ANSWER types of recovery phase
higher order - ANSWER recovery phase where we are educators, we teach how to cope (educator)
no change - ANSWER recovery phase where we are fire fighters, we resolve immediate situation but
there is no long-term change (fire fighter).
, lower - ANSWER recovery phase where we are abusers, the person is less able to manage/cope and
there is more distrust toward others (abuser)
what am i feeling now?
what does this young person feel, need, or want?
how is the environment affecting the young person?
how do i best respond? - ANSWER four questions we ask ourselves in a crisis intervention
impulsive outbursts
aggression
running away
self-injury
defiance
inability to regulate emotions
trauma re-enectment - ANSWER pain-based behavior includes (a few examples):
silence
nods
facial expressions
eye contact - ANSWER nonverbal techniques to active listening
tone of voice
minimal encouragements
door openers
closed questions
open questions - ANSWER encouraging and eliciting techniques (a few examples)
manage environment
prompting
