APHR Practice Test Questions and Answers 2023/2024.
1. As a type of resource, human capital refers to: - ANSWERa. the wages, benefits, and
other costs incurred in support of HR functions within an organization.
b. executive talent within an organization.
c. the tax-deferred value of an employee's 401(k) plan.
d. employee characteristics that add economic value to the organization.
2. Human capital includes all but one of the following. Name the exception. -
ANSWERa. Training
b. Profitability
c. Relationships
d. Intelligence
3. When an organization is able to perform an activity to a greater degree than its
competitors for an extended period of time, it is said to have a: - ANSWERa.
differentiated focus.
b. sustainable competitive advantage.
c. core competency.
d. low-cost competitive advantage.
4. Under the principle of employment at will, the employer may terminate employment: -
ANSWERa. after two-weeks' notice.
b. at any time without notice.
c. immediately after written notice.
d. at the end of the current day's shift with or without written notice.
5. Glass ceilings refer to: - ANSWERa. the intangible barriers that often keep female
and minority employees from moving up the corporate ladder, particularly into
management positions.
b. the new, open office environments designed to enhance the free flow of ideas and
communications.
c. the trend of long-term employees to "top-out" on the pay scale, reducing their
motivation and productivity.
,d. the overall decrease in employee privacy due to increased use of surveillance
devices and methods within the workplace.
6. The process of identifying the numbers and types of employees the organization will
require in order to meet its objectives is known as: - ANSWERa. strategic planning.
b. change management.
c. human resource planning.
d. work analysis.
7. Communicating, negotiating, and team development are examples of ____ skills. -
ANSWERa. leadership
b. decision-making
c. human relations
d. technical
8. Ethics refer to: - ANSWERa. one's religious and political values and beliefs.
b. what is required by law.
c. what is acceptable to the company.
d. the fundamental principles of right and wrong.
9. Which of the following is not a standard that human resource managers must satisfy
for practices to be ethical? - ANSWERa. Managers must treat employees as family.
b. Human resource practices must result in the greatest good for the largest number of
people.
c. Employment practices must respect basic human rights of privacy, due process, and
free speech.
d. Managers must treat employees and customers equitably and fairly.
10. The primary and largest organization for HRM professionals is the: - ANSWERa.
American Management Association (AMA).
b. American Compensation Association (ACA).
c. Society for Human Resource Management (SHRM).
d. Personnel Management Association (PMA).
11. Human resources provide an organization with a sustainable competitive advantage
because they are: - ANSWERa. valuable.
b. rare.
c. not easily imitated.
d. All of the above
12. Which process involves acquiring knowledge, skills, and behaviors that improve
employees' ability to meet the challenges of a variety of new or existing jobs? -
ANSWERa. Development
b. Training
c. Orientation
d. Coordinating
,13. The process of ensuring that employees' activities and outputs match the
organization's goals is called: - ANSWERa. job analysis.
b. strategic management.
c. quality assurance.
d. performance management.
14. Which term refers to all people willing and able to work? - ANSWERa. Labor force
b. Internal labor force
c. External labor force
d. Knowledge workers
15. Changing employee values and life stages will require organizations to develop
HRM practices that: - ANSWERa. emphasize stability and life-long employment.
b. provide more opportunity for individual contribution and entrepreneurship.
c. require fewer job skills and responsibilities per job.
d. stress pay and production rather than the quality of nonwork activities and family life.
16. Regardless of their background and age, most employees value: - ANSWERa. the
ability to challenge the status quo.
b. more simplistic tasks requiring fewer skills.
c. managerial positions.
d. work that leads to self-fulfillment.
17. Managing cultural diversity involves: - ANSWERa. enforcing EEO rules.
b. creating separate career tracks for employees with families.
c. establishing a strong affirmative action policy.
d. creating a workplace where employee differences are accepted and valued.
18. Which one of the following statements regarding workforce skills is not true? -
ANSWERa.The increasing use of computers to do routine tasks has shifted the kinds of
skills needed by employees in the U.S. economy.
b. More and more employers are looking for employees with solid technical skills rather
than knowledge-based or interpersonal skills.
c. The gap between skills needed and skills available has decreased U.S. companies'
abilities to compete because they sometimes lack the skills to upgrade technology,
reorganize work, and empower employees.
d. While many of the desired skills require higher levels of education, some are at the
most basic level, such as getting to work on time and working hard.
19. Which one of the following terms describes the best possible fit between a
company's social system (people and how they interact) and its technical system
(equipment and processes)? - ANSWERa. Outsourcing
b. Self-service system
c. High-performance work system
d. Total quality management
, 20. Empowerment is defined as: - ANSWERa. the movement of women and minorities
into managerial positions.
b. giving employees responsibility and authority to make decisions.
c. leading employees by the strength of one's charisma.
d. the act of continually learning and improving one's skills and abilities.
21. The use of employee empowerment has had what effect upon recruiting? -
ANSWERa. It has created an international labor market.
b. It has substantially enhanced employment opportunities for women and minorities.
c. It has shifted the focus away from technical skills to general cognitive and
interpersonal skills.
d. It has significantly reduced recruiting costs.
22. Increasingly, HR professionals are being viewed as: - ANSWERa. legal compliance
officers.
b. an administrative unit or function.
c. experts in designing and delivering HR systems.
d. strategic partners.
23. Which one of the following terms describes a company-wide effort to continuously
improve the way people, machines, and systems accomplish work? - ANSWERa.
Outsourcing
b. Self-service system
c. High-performance work system
d. Total quality management
24. When two companies become one, it is termed a: - ANSWERa. partnership.
b. consolidation.
c. merger.
d. joint venture.
25. The process whereby organizations lay off employees with outdated skills or cut
whole businesses in declining markets while simultaneously building businesses and
employee bases in newer, higher-growth markets is known as: - ANSWERa.
downsizing.
b. churning.
c. outsourcing.
d. surgical reductions.
26. Employees who take assignments in other countries are called: - ANSWERa.
knowledge workers.
b. immigrants.
c. expatriates.
d. nationalists.
1. As a type of resource, human capital refers to: - ANSWERa. the wages, benefits, and
other costs incurred in support of HR functions within an organization.
b. executive talent within an organization.
c. the tax-deferred value of an employee's 401(k) plan.
d. employee characteristics that add economic value to the organization.
2. Human capital includes all but one of the following. Name the exception. -
ANSWERa. Training
b. Profitability
c. Relationships
d. Intelligence
3. When an organization is able to perform an activity to a greater degree than its
competitors for an extended period of time, it is said to have a: - ANSWERa.
differentiated focus.
b. sustainable competitive advantage.
c. core competency.
d. low-cost competitive advantage.
4. Under the principle of employment at will, the employer may terminate employment: -
ANSWERa. after two-weeks' notice.
b. at any time without notice.
c. immediately after written notice.
d. at the end of the current day's shift with or without written notice.
5. Glass ceilings refer to: - ANSWERa. the intangible barriers that often keep female
and minority employees from moving up the corporate ladder, particularly into
management positions.
b. the new, open office environments designed to enhance the free flow of ideas and
communications.
c. the trend of long-term employees to "top-out" on the pay scale, reducing their
motivation and productivity.
,d. the overall decrease in employee privacy due to increased use of surveillance
devices and methods within the workplace.
6. The process of identifying the numbers and types of employees the organization will
require in order to meet its objectives is known as: - ANSWERa. strategic planning.
b. change management.
c. human resource planning.
d. work analysis.
7. Communicating, negotiating, and team development are examples of ____ skills. -
ANSWERa. leadership
b. decision-making
c. human relations
d. technical
8. Ethics refer to: - ANSWERa. one's religious and political values and beliefs.
b. what is required by law.
c. what is acceptable to the company.
d. the fundamental principles of right and wrong.
9. Which of the following is not a standard that human resource managers must satisfy
for practices to be ethical? - ANSWERa. Managers must treat employees as family.
b. Human resource practices must result in the greatest good for the largest number of
people.
c. Employment practices must respect basic human rights of privacy, due process, and
free speech.
d. Managers must treat employees and customers equitably and fairly.
10. The primary and largest organization for HRM professionals is the: - ANSWERa.
American Management Association (AMA).
b. American Compensation Association (ACA).
c. Society for Human Resource Management (SHRM).
d. Personnel Management Association (PMA).
11. Human resources provide an organization with a sustainable competitive advantage
because they are: - ANSWERa. valuable.
b. rare.
c. not easily imitated.
d. All of the above
12. Which process involves acquiring knowledge, skills, and behaviors that improve
employees' ability to meet the challenges of a variety of new or existing jobs? -
ANSWERa. Development
b. Training
c. Orientation
d. Coordinating
,13. The process of ensuring that employees' activities and outputs match the
organization's goals is called: - ANSWERa. job analysis.
b. strategic management.
c. quality assurance.
d. performance management.
14. Which term refers to all people willing and able to work? - ANSWERa. Labor force
b. Internal labor force
c. External labor force
d. Knowledge workers
15. Changing employee values and life stages will require organizations to develop
HRM practices that: - ANSWERa. emphasize stability and life-long employment.
b. provide more opportunity for individual contribution and entrepreneurship.
c. require fewer job skills and responsibilities per job.
d. stress pay and production rather than the quality of nonwork activities and family life.
16. Regardless of their background and age, most employees value: - ANSWERa. the
ability to challenge the status quo.
b. more simplistic tasks requiring fewer skills.
c. managerial positions.
d. work that leads to self-fulfillment.
17. Managing cultural diversity involves: - ANSWERa. enforcing EEO rules.
b. creating separate career tracks for employees with families.
c. establishing a strong affirmative action policy.
d. creating a workplace where employee differences are accepted and valued.
18. Which one of the following statements regarding workforce skills is not true? -
ANSWERa.The increasing use of computers to do routine tasks has shifted the kinds of
skills needed by employees in the U.S. economy.
b. More and more employers are looking for employees with solid technical skills rather
than knowledge-based or interpersonal skills.
c. The gap between skills needed and skills available has decreased U.S. companies'
abilities to compete because they sometimes lack the skills to upgrade technology,
reorganize work, and empower employees.
d. While many of the desired skills require higher levels of education, some are at the
most basic level, such as getting to work on time and working hard.
19. Which one of the following terms describes the best possible fit between a
company's social system (people and how they interact) and its technical system
(equipment and processes)? - ANSWERa. Outsourcing
b. Self-service system
c. High-performance work system
d. Total quality management
, 20. Empowerment is defined as: - ANSWERa. the movement of women and minorities
into managerial positions.
b. giving employees responsibility and authority to make decisions.
c. leading employees by the strength of one's charisma.
d. the act of continually learning and improving one's skills and abilities.
21. The use of employee empowerment has had what effect upon recruiting? -
ANSWERa. It has created an international labor market.
b. It has substantially enhanced employment opportunities for women and minorities.
c. It has shifted the focus away from technical skills to general cognitive and
interpersonal skills.
d. It has significantly reduced recruiting costs.
22. Increasingly, HR professionals are being viewed as: - ANSWERa. legal compliance
officers.
b. an administrative unit or function.
c. experts in designing and delivering HR systems.
d. strategic partners.
23. Which one of the following terms describes a company-wide effort to continuously
improve the way people, machines, and systems accomplish work? - ANSWERa.
Outsourcing
b. Self-service system
c. High-performance work system
d. Total quality management
24. When two companies become one, it is termed a: - ANSWERa. partnership.
b. consolidation.
c. merger.
d. joint venture.
25. The process whereby organizations lay off employees with outdated skills or cut
whole businesses in declining markets while simultaneously building businesses and
employee bases in newer, higher-growth markets is known as: - ANSWERa.
downsizing.
b. churning.
c. outsourcing.
d. surgical reductions.
26. Employees who take assignments in other countries are called: - ANSWERa.
knowledge workers.
b. immigrants.
c. expatriates.
d. nationalists.
