ICS - Incident Command System
- develops in a top-down fashion based on incident size, complexity, and specifics of the hazard
environment created by the incident
- ICS is an integral part of NIMS
ACN - Automated Crash Notification
- notifies a TCC of a crash and crash/vehicle/owner data from a telematics-equipped vehicle
when a driver presses a designated emergency button or when airbags go off
- can transmit a voice call from the vehicle, however there can be "no voice" when the driver is
incapacitated or if anything is preventing the call from being connected
TCC - Telematics call center
- Provides 24/7 services both inbound and outbound (land-to-mobile and mobile-to-land) calls
from vehicles equipped with telematics devices
AACN - advanced automated crash notification
- automatic transmission to a TCC of basic ACN information and plus crash-severity data and
crash pulse data collected by embedded, in-vehicle crash sensors
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- some information includes airbag activation, rollover information, vehicle's final resting
position, number of serious impacts to the vehicle, and crash severity potential
PSAPs - Public Safety Answering Point
- a facility equipped and staffed to receive emergency calls requesting police, fire, emergency
medical and other public safety services via telephone and other communication devices
ATL - attempt to locate
- used synonymously with BOLO
- broadcasts of information regarding missing/wanted people or wanted/stolen vehicles
- should include type of incidence, time lapse, place of occurrence and any descriptions of
vehicles, people and weapons
BOLO - be on the lookout for
- used synonymously with ATL
- broadcasts of information regarding missing/wanted people or wanted/stolen vehicles
- should include type of incidence, time lapse, place of occurrence and any descriptions of
vehicles, people and weapons
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VoIP - voice over internet protocol
- allows you to make telephone calls from your personal computer or PDA using the internet
- may have a phone number from one state but physically be located in another
- internet service providers (ISP) typically lack access to ANI databases + 911 network, making
routing VoIP calls to the proper PSAP hard
- call may never reach the PSAP, may receive busy signal, and may not have ANI/ALI
BLS - basic life support
- have at least 110 hours of training in patient assessment and treatment of fractures, lacerations,
and other minor injuries; provide treatment and transport the sick and injured in cases where
more advanced treatments and interventions are not required
TTY - teletypewriter
- terminal-type device with a keyboard, display, and optionally a printer
- used by people who are communications impaired
- communicate via telephone lines
VRS - Video Relay Services
- connects the user to a service provider by videophone or webcam-equipped computer