CH 26
Elena has just been hired as a medical coder, but she is not sure about some of her
responsibilities. She should
a. look in the policy manual.
b. ask an experienced coworker.
c. observe what other coders do.
d. ask her supervisor. - ANS d. ask her supervisor.
The main purpose of the probationary period is to determine if
a. the employer can afford a new hire.
b. There is a match between the employer and employee.
c. the new employee should receive a raise.
d. the employer needs a new hire. - ANS b. There is a match between the employer and
employee.
Probationary periods for new hires typically last - ANS 60 to 90 days
Which of the following is the best example of an employee demonstrating integrity?
a. Sarah takes extra time to explain procedures to patients to help them feel less anxious.
b. John forgot to make an important note on a patient chart and he tells the physician as soon
as he realizes that he made a mistake.
c. Raul is always willing to help out when his coworkers need a hand.
d. Amy always greets patients with a smile and a friendly greeting. - ANS b. John forgot to
make an important note on a patient chart and he tells the physician as soon as he realizes that
he made a mistake.
Observing the chain of command means to
a. share problems with your coworkers so as not to bother your supervisor.
b. warn your supervisor's boss about problems in your department.
c. keep problems to yourself.
d. report problems to your supervisor. - ANS d. report problems to your supervisor.
When is it acceptable to make personal phone calls during work hours?
a. When you need a break
b. If you have a family emergency
c. When you do not have work to do
d. None of these - ANS b. If you have a family emergency
Having many points of view is one of the advantages of working on a team.
a. True b. False - ANS true
Elena has just been hired as a medical coder, but she is not sure about some of her
responsibilities. She should
a. look in the policy manual.
b. ask an experienced coworker.
c. observe what other coders do.
d. ask her supervisor. - ANS d. ask her supervisor.
The main purpose of the probationary period is to determine if
a. the employer can afford a new hire.
b. There is a match between the employer and employee.
c. the new employee should receive a raise.
d. the employer needs a new hire. - ANS b. There is a match between the employer and
employee.
Probationary periods for new hires typically last - ANS 60 to 90 days
Which of the following is the best example of an employee demonstrating integrity?
a. Sarah takes extra time to explain procedures to patients to help them feel less anxious.
b. John forgot to make an important note on a patient chart and he tells the physician as soon
as he realizes that he made a mistake.
c. Raul is always willing to help out when his coworkers need a hand.
d. Amy always greets patients with a smile and a friendly greeting. - ANS b. John forgot to
make an important note on a patient chart and he tells the physician as soon as he realizes that
he made a mistake.
Observing the chain of command means to
a. share problems with your coworkers so as not to bother your supervisor.
b. warn your supervisor's boss about problems in your department.
c. keep problems to yourself.
d. report problems to your supervisor. - ANS d. report problems to your supervisor.
When is it acceptable to make personal phone calls during work hours?
a. When you need a break
b. If you have a family emergency
c. When you do not have work to do
d. None of these - ANS b. If you have a family emergency
Having many points of view is one of the advantages of working on a team.
a. True b. False - ANS true
