Management Exam 1
management
the pursuit of organizational goals efficiently and effectively by integrating the work of people
through planning, organizing, leading, and controlling the organization's resources
efficiency
to use resources- people, money, raw materials, and the like- wisely and cost effectively (the
means of attaining the organization's goals)
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effectiveness
to achieve results, to make the right decisions, and to sucessfully carry them out so that they
achieve the organization's goals (the ends)
Four Management Functions
the management process that "gets things done": planning, organizing, leading, and controlling
(think POLC)
Planning
setting goals and deciding how to achieve them; also, coping with uncertainty by formulating
future courses of action to achieve specified results
Organizing
, arranging tasks, people, and other resourcecs to accomplish the work
Leading
motivating, directing, and otherwise influencing people to work hard to achieve the
organization's goals
Controlling
monitoring performance, comparing it with goals, and taking corrective action as needed.
Top managers
managers who make long-term decisions about the overall direction of the organization and
establish the objectives, policies, and strategies for it.
Middle Managers
implement the policies and plans of the top managers above them and supervise and
coordinate the activities of the first-line managers below them
First-Line Managers
make short-term operating decisions, directing the daily tasks of nonmanagerial personnel, who
work directly at their jobs but don't oversee the work of others
Team Leaders
facilitate team members' activities to help teams achieve their goals; see that their team has
everything they need to be successful
Functional Manager
manager who is responsible for just one organizational activity
general manager
manager who is responsible for several organizational activities
For-profit organizations
organizations that are formed to make money by offering products or services
management
the pursuit of organizational goals efficiently and effectively by integrating the work of people
through planning, organizing, leading, and controlling the organization's resources
efficiency
to use resources- people, money, raw materials, and the like- wisely and cost effectively (the
means of attaining the organization's goals)
Previous
Play
Next
Rewind 10 seconds
Move forward 10 seconds
Unmute
0:01
/
0:15
Full screen
Brainpower
Read More
effectiveness
to achieve results, to make the right decisions, and to sucessfully carry them out so that they
achieve the organization's goals (the ends)
Four Management Functions
the management process that "gets things done": planning, organizing, leading, and controlling
(think POLC)
Planning
setting goals and deciding how to achieve them; also, coping with uncertainty by formulating
future courses of action to achieve specified results
Organizing
, arranging tasks, people, and other resourcecs to accomplish the work
Leading
motivating, directing, and otherwise influencing people to work hard to achieve the
organization's goals
Controlling
monitoring performance, comparing it with goals, and taking corrective action as needed.
Top managers
managers who make long-term decisions about the overall direction of the organization and
establish the objectives, policies, and strategies for it.
Middle Managers
implement the policies and plans of the top managers above them and supervise and
coordinate the activities of the first-line managers below them
First-Line Managers
make short-term operating decisions, directing the daily tasks of nonmanagerial personnel, who
work directly at their jobs but don't oversee the work of others
Team Leaders
facilitate team members' activities to help teams achieve their goals; see that their team has
everything they need to be successful
Functional Manager
manager who is responsible for just one organizational activity
general manager
manager who is responsible for several organizational activities
For-profit organizations
organizations that are formed to make money by offering products or services
