Usps 421 Questions and Answers.

Usps 421 Questions and
Answers


Denning [Date] [Course title]

, Gist -Correct Answers: :Greet, Inquire, Suggest, Thank



Caller service -Correct Answers: :Is a premium service for people and companies that need more pickup
times than firm holdout and have more mail than the largest box



S.O.L.E.R -Correct Answers: :Squarely face the person

Open your posture

Lean towards the sender

Eye contact maintained

Relax while attending



Fur -Correct Answers: :Flexible, Uniformly thick, Rectangular



5 mail processing categories -Correct Answers: :Letters, Flats, Machinable Parcel, Irregular Parcel,
Outside Parcel



Balloon rate -Correct Answers: :applies to Priority Mail addressed for delivery to zones 1 through 4 and
Standard post for all zones



Letter size minimum -Correct Answers: :3 1/2 inches in height, 5 inches in length and .007 inches thick
and be rectangular



DIM -Correct Answers: :Dimensional weight



oversize pricing -Correct Answers: :applies to Standard post pieces that measure over 108 inches but not
more than 130 inches in combined length and girth



When is the DIM weight applied -Correct Answers: :is applied to priority mail packages that are shipped
to zones 5 through 8 and exceed one cubic foot (1,728)



3 goals of SSA -Correct Answers: :Grow Revenue