Case Study: Therapeutic Communication
Exam CORRECT 100%
A nurse is talking with a client who is recovering from a panic attack and tells the nurse that he feels
embarrassed by the situation. Which of the following responses should the nurse make? -
ANSWER"Have you experienced anything like this before?"
Encouraging comparison can help to bring out information about recurring experiences and can help
the client clarify similarities and differences between the situations.
A nurse is caring for a client who tells the nurse that he is feeling very stressed and overwhelmed.
Which of the following responses should the nurse make? - ANSWER"Tell me more about the stress
you are feeling."
The nurse should encourage the client to share information about his perceptions of stress by asking
open-ended questions.
A nurse is caring for a client who has a bruise on her left upper arm. The client states,"The bruise is
from when my partner grabbed my arm." Which of the following responses should the nurse make? -
ANSWER"Your partner grabbed your arm and caused the bruise."
The nurse should restate the main idea of what the client is expressing. This conveys that the nurse
was listening and allows the client to have a clear idea of what was said, which can help to avoid
misunderstanding.
A nurse is caring for a client who expresses concern about his diagnosis. Which of the following
actions should the nurse take to demonstrate active listening? - ANSWERLean in toward the client.
The nurse should lean toward the client, conveying interest and involvement with the client.
A nurse is talking with a client who is crying and appears anxious. The client states, "My teenage
daughter and I are always yelling and arguing." Which of the following responses should the nurse
make? - ANSWER"Let's discuss ways to calm the situation the next time an argument starts."
Exam CORRECT 100%
A nurse is talking with a client who is recovering from a panic attack and tells the nurse that he feels
embarrassed by the situation. Which of the following responses should the nurse make? -
ANSWER"Have you experienced anything like this before?"
Encouraging comparison can help to bring out information about recurring experiences and can help
the client clarify similarities and differences between the situations.
A nurse is caring for a client who tells the nurse that he is feeling very stressed and overwhelmed.
Which of the following responses should the nurse make? - ANSWER"Tell me more about the stress
you are feeling."
The nurse should encourage the client to share information about his perceptions of stress by asking
open-ended questions.
A nurse is caring for a client who has a bruise on her left upper arm. The client states,"The bruise is
from when my partner grabbed my arm." Which of the following responses should the nurse make? -
ANSWER"Your partner grabbed your arm and caused the bruise."
The nurse should restate the main idea of what the client is expressing. This conveys that the nurse
was listening and allows the client to have a clear idea of what was said, which can help to avoid
misunderstanding.
A nurse is caring for a client who expresses concern about his diagnosis. Which of the following
actions should the nurse take to demonstrate active listening? - ANSWERLean in toward the client.
The nurse should lean toward the client, conveying interest and involvement with the client.
A nurse is talking with a client who is crying and appears anxious. The client states, "My teenage
daughter and I are always yelling and arguing." Which of the following responses should the nurse
make? - ANSWER"Let's discuss ways to calm the situation the next time an argument starts."
