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PSYCHIATRIC NURSING EXAM PRACTICE QUESTIONS WITH CORRECT ANSWERS LATEST EDITION 2024

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PSYCHIATRIC NURSING EXAM PRACTICE QUESTIONS WITH CORRECT ANSWERS LATEST EDITION 2024 Azpatientzsaysztoztheznurse,z"IzdreamedzIzwaszstoned.zWhenzIzwokezup,zIzfeltzemotionallyzdrained,zaszthoughzIzhadn'tzrestedzwell."zWhichzresponsezshouldztheznursezuseztozclarifyzthezpatient'szcomment? a.z"Itzsoundszaszthoughzyouzwerezuncomfortablezwithzthezcontentzofzyourzdream." b.z"Izunderstandzwhatzyou'rezsaying.zBadzdreamszleavezmezfeelingztired,ztoo." c.z"Sozyouzfeelzaszthoughzyouzdidznotzgetzenoughzqualityzsleepzlastznight?" d.z"Canzyouzgivezmezanzexamplezofzwhatzyouzmeanzbyz'stoned'?"z-zCORRECTzANSWER-ANS:zD Theztechniquezofzclarificationzisztherapeuticzandzhelpsztheznursezexaminezthezmeaningzofzthezpatient'szstatement.zAskingzforzazdefinitionzofz"stoned"zdirectlyzaskszforzclarification.zRestatingzthatzthezpatientziszuncomfortablezwithzthezdream'szcontentziszparroting,zaznon-therapeuticztechnique.zThezotherzresponseszfailztozclarifyzthezmeaningzofzthezpatient'szcomment. Azpatientzdiagnosedzwithzschizophreniaztellsztheznurse,z"ThezCIAziszmonitoringzuszthroughzthezfluorescentzlightszinzthiszroom.zBezcarefulzwhatzyouzsay."zWhichzresponsezbyztheznursezwouldzbezmostztherapeutic? a.z"Let'sztalkzaboutzsomethingzotherzthanzthezCIA." b.z"Itzsoundszlikezyou'rezconcernedzaboutzyourzprivacy." c.z"ThezCIAziszprohibitedzfromzoperatingzinzhealthzcarezfacilities." d.z"Youzhavezlostztouchzwithzreality,zwhichziszazsymptomzofzyourzillness."z-zCORRECTzANSWER-ANS:zB Itziszimportantznotztozchallengezthezpatient'szbeliefs,zevenzifztheyzarezunrealistic.zChallengingzundermineszthezpatient'sztrustzinztheznurse.zTheznursezshouldztryztozunderstandzthezunderlyingzfeelingszorzthoughtszthezpatient'szmessagezconveys.zThezcorrectzresponsezusesztheztherapeuticztechniquezofzreflection.zThezotherzcommentszareznon-therapeutic.zAskingztoztalkzaboutzsomethingzotherzthanzthezconcernzatzhandziszchangingzthezsubject.zSayingzthatzthezCIAziszprohibitedzfromzoperatingzinzhealthzcarezfacilitieszgiveszfalsezreassurance.zStatingzthatzthezpatientzhaszlostztouchzwithzrealityzisztruthful,zbutzuncompassionate. Thezpatientzsays,z"Myzmarriageziszjustzgreat.zMyzspousezandzIzalwayszagree."zTheznursezobserveszthezpatient'szfootzmovingzcontinuouslyzaszthezpatientztwirlszazshirtzbutton.zThezconclusionztheznursezcanzdrawziszthatzthezpatient'szcommunicationzis: r.z d. ise. equate.z-zCORRECTzANSWER-ANS:zB Mixedzmessageszinvolveztheztransmissionzofzconflictingzorzincongruentzmessageszbyzthezspeaker.zThezpatient'szverbalzmessagezthatzallzwaszwellzinzthezrelationshipzwaszmodifiedzbyztheznonverbalzbehaviorszdenotingzanxiety.zDatazareznotzpresentztozsupportzthezchoicezofzthezverbalzmessagezbeingzclear,zexplicit,zorzinadequate. Aznursezinteractszwithzaznewlyzhospitalizedzpatient.zSelectztheznurse'szcommentzthatzapplieszthezcommunicationztechniquezofz"offeringzself." a.z"I'vezalsozhadztraumaticzlifezexperiences.zMaybezitzwouldzhelpzifzIztoldzyouzaboutzthem." b.z"Whyzdozyouzthinkzyouzhadzsozmuchzdifficultyzadjustingztozthiszchangezinzyourzlife?" c.z"Izhopezyouzwillzfeelzbetterzafterzgettingzaccustomedztozhowzthiszunitzoperates." d.z"I'dzlikeztozsitzwithzyouzforzazwhileztozhelpzyouzgetzcomfortableztalkingztozme."z-zCORRECTzANSWER-ANS:zD "Offeringzself"ziszaztechniquezthatzshouldzbezusedzinzthezorientationzphasezofztheznurse-patientzrelationship.zSittingzwithzthezpatient,zanzexamplezofz"offeringzself,"zhelpsztozbuildztrustzandzconveyzthatztheznursezcareszaboutzthezpatient.zTwozincorrectzresponseszarezineffectivezandznon-therapeutic.zThezotherzincorrectzresponsezisztherapeuticzbutziszanzexamplezofz"offeringzhope." Whichztechniquezwillzbestzcommunicateztozazpatientzthatztheznurseziszinterestedzinzlistening? a.zRestatingzazfeelingzorzthoughtzthezpatientzhaszexpressed. b.zAskingzazdirectzquestion,zsuchzasz"Didzyouzfeelzangry?" c.zMakingzazjudgmentzaboutzthezpatient'szproblem. d.zSaying,z"Izunderstandzwhatzyou'rezsaying."z-zCORRECTzANSWER-ANS:zA Restatingzallowszthezpatientztozvalidateztheznurse'szunderstandingzofzwhatzhaszbeenzcommunicated.zRestatingziszanzactivezlisteningztechnique.zJudgmentszshouldzbezsuspendedzinzaznurse-patientzrelationship.zClose-endedzquestionszsuchzasz"Didzyouzfeelzangry?"zaskzforzspecificzinformationzratherzthanzshowingzunderstanding.zWhenztheznursezsimplyzstateszthatzhezorzshezunderstandszthezpatient'szwords,zthezpatientzhasznozwayzofzmeasuringzthezunderstanding. Azpatientzdiscloseszseveralzconcernszandzassociatedzfeelings.zIfztheznursezwantsztozseekzclarification,zwhichzcommentzwouldzbezappropriate? a.z"Whatzarezthezcommonzelementszhere?" b.z"Tellzmezagainzaboutzyourzexperiences." c.z"AmzIzcorrectzinzunderstandingzthatz.z.z." d.z"Tellzmezeverythingzfromzthezbeginning."z-zCORRECTzANSWER-ANS:zC Asking,z"AmzIzcorrectzinzunderstandingzthat..."zpermitszclarificationztozensurezthatzbothztheznursezandzpatientzsharezmutualzunderstandingzofzthezcommunication.zAskingzaboutzcommonzelementszencourageszcomparisonzratherzthanzclarification.zThezremainingzresponseszarezimpliedzquestionszthatzsuggestztheznursezwasznotzlistening. Azpatientztellsztheznurse,z"Izdon'tzthinkzI'llzeverzgetzoutzofzhere."zSelectztheznurse'szmostztherapeuticzresponse. a.z"Don'tztalkzthatzway.zOfzcoursezyouzwillzleavezhere!" b.z"Keepzupzthezgoodzwork,zandzyouzcertainlyzwill." c.z"Youzdon'tzthinkzyou'rezmakingzprogress?" d.z"Everyonezfeelszthatzwayzsometimes."z-zCORRECTzANSWER-ANS:zC Byzaskingzifzthezpatientzdoesznotzbelievezthatzprogresszhaszbeenzmade,ztheznurseziszreflectingzbyzputtingzintozwordszwhatzthezpatientziszhinting.zByzmakingzcommunicationzmorezexplicit,zissueszarezeasierztozidentifyzandzresolve.zThezremainingzoptionszareznon-therapeuticztechniques.zTellingzthezpatientznotztoz"talkzthatzway"ziszdisapproving.zSayingzthatzeveryonezfeelszthatzwayzatztimeszminimizeszfeelings.zTellingzthezpatientzthatzgoodzworkzwillzalwayszresultzinzsuccessziszfalselyzreassuring. Documentationzinzazpatient'szchartzshows,z"Throughoutzaz5-minutezinteraction,zpatientzfidgetedzandztappedzleftzfoot,zperiodicallyzcoveredzfacezwithzhands,zandzlookedzunderzchairzwhilezstating,z'Izenjoyzspendingztimezwithzyou.'"zWhichzanalysisziszmostzaccurate? a.zThezpatientziszgivingzpositivezfeedbackzaboutztheznurse'szcommunicationztechniques. b.zTheznurseziszviewingzthezpatient'szbehaviorzthroughzazculturalzfilter. c.zThezpatient'szverbalzandznonverbalzmessageszarezincongruent. d.zThezpatientziszdemonstratingzpsychoticzbehaviors.z-zCORRECTzANSWER-ANS:zC Whenzazverbalzmessagezisznotzreinforcedzwithznonverbalzbehavior,zthezmessageziszconfusingzandzincongruent.zSomezclinicianszcallzitzaz"mixedzmessage."zItziszinaccurateztozsayzthatzthezpatientziszgivingzpositivezfeedbackzaboutztheznurse'szcommunicationztechniques.zThezconceptzofzazculturalzfilterzisznotzrelevantztozthezsituationzbecausezazculturalzfilterzdetermineszwhatzwezwillzpayzattentionztozandzwhatzwezwillzignore.zDatazarezinsufficientztozdrawzthezconclusionzthatzthezpatientziszdemonstratingzpsychoticzbehaviors. Whileztalkingzwithzazpatientzdiagnosedzwithzmajorzdepression,zaznurseznoticeszthezpatientziszunableztozmaintainzeyezcontact.zThezpatient'szchinzlowersztozthezchest,zwhilezthezpatientzlookszatzthezfloor.zWhichzaspectzofzcommunicationzhasztheznursezassessed? a.zNonverbalzcommunicationz b.zAzmessagezfilter c.zAzculturalzbarrier d.zSocialzskillsz-zCORRECTzANSWER-ANS:zA Eyezcontactzandzbodyzmovementszarezconsideredznonverbalzcommunication.zTherezarezinsufficientzdataztozdeterminezthezlevelzofzthezpatient'szsocialzskillszorzwhetherzazculturalzbarrierzexists. Duringzthezfirstzinterviewzwithzazparentzwhosezchildzdiedzinzazcarzaccident,ztheznursezfeelszempathiczandzreacheszoutztoztakezthezpatient'szhand.zSelectzthezcorrectzanalysiszofztheznurse'szbehavior. a.zItzshowszempathyzandzcompassion.zItzwillzencouragezthezpatientztozcontinueztozexpresszfeelings. b.zThezgestureziszpremature.zThezpatient'szculturalzandzindividualzinterpretationzofztouchziszunknown. c.zThezpatientzwillzperceivezthezgesturezaszintrusivezandzoversteppingzboundaries. d.zThezactionziszinappropriate.zPsychiatriczpatientszshouldznotzbeztouched.z-zCORRECTzANSWER-ANS:zB Touchzhaszvariouszculturalzandzindividualzinterpretations.zNurseszshouldzrefrainzfromzusingztouchzuntilzanzassessmentzcanzbezmadezregardingzthezwayzinzwhichzthezpatientzwillzperceiveztouch.zThezotherzoptionszpresentzprematurelyzdrawnzconclusions. Duringzazone-on-onezinteractionzwithztheznurse,zazpatientzfrequentlyzlooksznervouslyzatzthezdoor.zSelectzthezbestzcommentzbyztheznursezregardingzthisznonverbalzcommunication. a.z"Iznoticezyouzkeepzlookingztowardzthezdoor." b.z"Thisziszourztimeztogether.zNozoneziszgoingztozinterruptzus." c.z"Itzlookszaszifzyouzarezeagerztozendzourzdiscussionzforztoday." d.z"Ifzyouzarezuncomfortablezinzthiszroom,zwezcanzmovezsomeplacezelse."z-zCORRECTzANSWER-ANS:zA Makingzobservationszandzencouragingzthezpatientztozdescribezperceptionszarezusefulztherapeuticzcommunicationztechniqueszforzthiszsituation.zThezotherzresponseszarezassumptionszmadezbyztheznurse. Azblackzpatientzsaysztozazwhiteznurse,z"There'sznozsenseztalking.zYouzwouldn'tzunderstandzbecausezyouzlivezinzazwhitezworld."zTheznurse'szbestzactionzwouldzbezto: ain,z"Yes,zIzdozunderstand.zEveryonezgoeszthroughzthezsamezexperiences." ,z"PleasezgivezanzexamplezofzsomethingzyouzthinkzIzwouldn'tzunderstand." surezthezpatientzthatznurseszinteractzwithzpeoplezfromzallzcultures. gezthezsubjectztozonezthatziszlesszemotionallyzdisturbing.z-zCORRECTzANSWER-ANS:zB Havingzthezpatientzspeakzinzspecificszratherzthanzgloballyzwillzhelpztheznursezunderstandzthezpatient'szperspective.zThiszapproachzwillzhelpztheznursezengagezthezpatient.zReassurancezandzchangingzthezsubjectzareznotztherapeuticztechniques. AzFilipinozAmericanzpatientzhadzaznursingzdiagnosiszofzsituationalzlowzself-esteemzrelatedztozpoorzsocialzskillszaszevidencedzbyzlackzofzeyezcontact.zInterventionszwerezusedztozraisezthezpatient'szself-esteem,zbutzafterz3zweeks,zthezpatient'szeyezcontactzdidznotzimprove.zWhatziszthezmostzaccuratezanalysiszofzthiszscenario? a.zThezpatient'szeyezcontactzshouldzhavezbeenzdirectlyzaddressedzbyzrole-playingztozincreasezcomfortzwithzeyezcontact. b.zTheznursezshouldznotzhavezindependentlyzembarkedzonzassessment,zdiagnosis,zandzplanningzforzthiszpatient. c.zThezpatient'szpoorzeyezcontactziszindicativezofzangerzandzhostilityzthatzwerezunaddressed. d.zTheznursezshouldzhavezassessedzthezpatient'szculturezbeforezmakingzthiszdiagnosiszandzplan.z-zCORRECTzANSWER-ANS:zD Thezamountzofzeyezcontactzazpersonzengageszinziszoftenzculturallyzdetermined.zInzsomezcultures,zeyezcontactziszconsideredzinsolent,zwhereaszinzotherszeyezcontactziszexpected.zAsianzAmericans,zincludingzpersonszfromzthezPhilippines,zoftenzpreferznotztozengagezinzdirectzeyezcontact. WhenzazfemalezMexicanzAmericanzpatientzandzazfemaleznursezsitztogether,zthezpatientzoftenzholdsztheznurse'szhand.zThezpatientzalsozlinkszarmszwithztheznursezwhenztheyzwalk.zTheznurseziszuncomfortablezwithzthiszbehavior.zWhichzanalysisziszmostzaccurate? a.zThezpatientziszaccustomedztoztouchzduringzconversation,zaszarezmemberszofzmanyzHispaniczsubcultures. b.zThezpatientzunderstandszthatztouchzmakesztheznursezuncomfortablezandzcontrolszthezrelationshipzbasedzonzthatzfactor. c.zThezpatientziszafraidzofzbeingzalone.zWhenztouchingztheznurse,zthezpatientziszreassuredzandzcomforted. d.zThezpatientzisztryingztozmanipulateztheznursezusingznonverbalztechniques.z-zCORRECTzANSWER-ANS:zA Thezmostzlikelyzanswerziszthatzthezpatient'szbehaviorziszculturallyzinfluenced.zHispaniczwomenzfrequentlyztouchzwomenztheyzconsiderztozbeztheirzfriends.zAlthoughzthezotherzoptionszarezpossible,ztheyzarezlesszlikely. AzPuertozRicanzAmericanzpatientzuseszdramaticzbodyzlanguagezwhenzdescribingzemotionalzdiscomfort.zWhichzanalysiszmostzlikelyzexplainszthezpatient'szbehavior?zThezpatient: azhistrioniczpersonalityzdisorder. eveszdramaticzbodyzlanguageziszsexuallyzappealing. esztozimpresszstaffzwithzthezdegreezofzemotionalzpain. ngsztozazculturezinzwhichzdramaticzbodyzlanguagezisztheznorm.z-zCORRECTzANSWER-ANS:zD MemberszofzHispaniczAmericanzsubculturesztendztozusezhighzaffectzandzdramaticzbodyzlanguagezasztheyzcommunicate.zThezotherzoptionszarezmorezremotezpossibilities. Duringzanzinterview,zazpatientzattemptsztozshiftzthezfocuszfromzselfztoztheznursezbyzaskingzpersonalzquestions.zTheznursezshouldzrespondzbyzsaying: a.z"Whyzdozyouzkeepzaskingzaboutzme?" b.z"Nurseszdirectzthezinterviewszwithzpatients." c.z"Doznotzaskzquestionszaboutzmyzpersonalzlife." d.z"Theztimezwezspendztogetherzisztozdiscusszyourzconcerns."z-zCORRECTzANSWER-ANS:zD Whenzazpatientztriesztozfocuszonztheznurse,ztheznursezshouldzrefocuszthezdiscussionzbackzontozthezpatient.zTellingzthezpatientzthatzinterviewztimezshouldzbezusedztozdiscusszpatientzconcernszrefocuseszdiscussionzinzazneutralzway.zTellingzpatientsznotztozaskzaboutztheznurse'szpersonalzlifezshowszindignation.zSayingzthatznurseszpreferztozdirectzthezinterviewzreflectszsuperiority.z"Why"zquestionszarezprobingzandznon-therapeutic. Whichzprinciplezshouldzguideztheznursezinzdeterminingzthezextentzofzsilenceztozusezduringzpatientzinterviewzsessions? a.zAznurseziszresponsiblezforzbreakingzsilences. b.zPatientszwithdrawzifzsilenceszarezprolonged. c.zSilencezcanzprovidezmeaningfulzmomentszforzreflection. d.zSilencezhelpszpatientszknowzthatzwhatztheyzsaidzwaszunderstood.z-zCORRECTzANSWER-ANS:zC Silencezcanzbezhelpfulztozbothzparticipantszbyzgivingzeachzanzopportunityztozcontemplatezwhatzhasztranspired,zweighzalternatives,zandzformulatezideas.zAznursezbreakingzsilenceszisznotzazprinciplezrelatedztozsilences.zItziszinaccurateztozsayzthatzpatientszwithdrawzduringzlongzsilenceszorzthatzsilencezhelpszpatientszknowzthatztheyzarezunderstood.zFeedbackzhelpszpatientszknowztheyzhavezbeenzunderstood. Azpatientziszhavingzdifficultyzmakingzazdecision.zTheznursezhaszmixedzfeelingszaboutzwhetherztozprovidezadvice.zWhichzprinciplezusuallyzapplies?zGivingzadvice: arelyzhelpful. erszindependence. szthezburdenzofzpersonalzdecisionzmaking. szthezpatientzdevelopzfeelingszofzpersonalzadequacy.z-zCORRECTzANSWER-ANS:zA Givingzadvicezfosterszdependencezonztheznursezandzinterfereszwithzthezpatient'szrightztozmakezpersonalzdecisions.zItzrobszpatientszofzthezopportunityztozweighzalternativeszandzdevelopzproblem-solvingzskills.zFurthermore,zitzcontributesztozpatientzfeelingszofzpersonalzinadequacy.zItzalsozkeepsztheznursezinzcontrolzandzfeelingzpowerful. Azschoolzagezchildztellszthezschoolznurse,z"Otherzkidszcallzmezmeanznameszandzwillznotzsitzwithzmezatzlunch.zNobodyzlikeszme."zSelectztheznurse'szmostztherapeuticzresponse. a.z"Justzignorezthemzandztheyzwillzleavezyouzalone." b.z"Youzshouldzmakezfriendszwithzotherzchildren." c.z"Callzthemznameszifztheyzdozthatztozyou." d.z"Tellzmezmorezaboutzhowzyouzfeel."z-zCORRECTzANSWER-ANS:zD Thezcorrectzresponsezuseszexploring,zaztherapeuticztechnique.zThezdistracterszgivezadvice,zaznon-therapeuticztechnique. Azpatientzwithzacutezdepressionzstates,z"Godziszpunishingzmezforzmyzpastzsins."zWhatzisztheznurse'szmostztherapeuticzresponse? a.z"Youzsoundzveryzupsetzaboutzthis." b.z"Godzalwayszforgiveszuszforzourzsins." c.z"Whyzdozyouzthinkzyouzarezbeingzpunished?" d.z"Ifzyouzfeelzthiszway,zyouzshouldztalkztozyourzminister."z-zCORRECTzANSWER-ANS:zA Theznursezreflectszthezpatient'szcomment,zaztherapeuticztechniqueztozencouragezsharingzforzperceptionszandzfeelings.zThezincorrectzresponseszreflectzprobing,zclosed-endedzcomments,zandzgivingzadvice,zallzofzwhichzareznon-therapeutic. Selectzallzthatzapply. Azpatientzcrieszasztheznursezexploreszthezpatient'szfeelingszaboutzthezdeathzofzazclosezfriend.zThezpatientzsobs,z"Izshouldn'tzbezcryingzlikezthis.zItzhappened

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PSYCHIATRIC NURSING EXAM PRACTICE
QUESTIONS WITH CORRECT ANSWERS LATEST
EDITION 2024
Azpatientzsaysztoztheznurse,z"IzdreamedzIzwaszstoned.zWhenzIzwokezup,zIzfeltzemotionallyzdrained,zaszthou
ghzIzhadn'tzrestedzwell."zWhichzresponsezshouldztheznursezuseztozclarifyzthezpatient'szcomment?

a.z"Itzsoundszaszthoughzyouzwerezuncomfortablezwithzthezcontentzofzyourzdream."

b.z"Izunderstandzwhatzyou'rezsaying.zBadzdreamszleavezmezfeelingztired,ztoo."

c.z"Sozyouzfeelzaszthoughzyouzdidznotzgetzenoughzqualityzsleepzlastznight?"

d.z"Canzyouzgivezmezanzexamplezofzwhatzyouzmeanzbyz'stoned'?"z-zCORRECTzANSWER-ANS:zD

Theztechniquezofzclarificationzisztherapeuticzandzhelpsztheznursezexaminezthezmeaningzofzthezpatient'szsta
tement.zAskingzforzazdefinitionzofz"stoned"zdirectlyzaskszforzclarification.zRestatingzthatzthezpatientziszunco
mfortablezwithzthezdream'szcontentziszparroting,zaznon-
therapeuticztechnique.zThezotherzresponseszfailztozclarifyzthezmeaningzofzthezpatient'szcomment.



Azpatientzdiagnosedzwithzschizophreniaztellsztheznurse,z"ThezCIAziszmonitoringzuszthroughzthezfluorescentz
lightszinzthiszroom.zBezcarefulzwhatzyouzsay."zWhichzresponsezbyztheznursezwouldzbezmostztherapeutic?

a.z"Let'sztalkzaboutzsomethingzotherzthanzthezCIA."

b.z"Itzsoundszlikezyou'rezconcernedzaboutzyourzprivacy."

c.z"ThezCIAziszprohibitedzfromzoperatingzinzhealthzcarezfacilities."

d.z"Youzhavezlostztouchzwithzreality,zwhichziszazsymptomzofzyourzillness."z-zCORRECTzANSWER-ANS:zB

Itziszimportantznotztozchallengezthezpatient'szbeliefs,zevenzifztheyzarezunrealistic.zChallengingzunderminesz
thezpatient'sztrustzinztheznurse.zTheznursezshouldztryztozunderstandzthezunderlyingzfeelingszorzthoughtszth
ezpatient'szmessagezconveys.zThezcorrectzresponsezusesztheztherapeuticztechniquezofzreflection.zThezothe
rzcommentszareznon-
therapeutic.zAskingztoztalkzaboutzsomethingzotherzthanzthezconcernzatzhandziszchangingzthezsubject.zSayi
ngzthatzthezCIAziszprohibitedzfromzoperatingzinzhealthzcarezfacilitieszgiveszfalsezreassurance.zStatingzthatzth
ezpatientzhaszlostztouchzwithzrealityzisztruthful,zbutzuncompassionate.



Thezpatientzsays,z"Myzmarriageziszjustzgreat.zMyzspousezandzIzalwayszagree."zTheznursezobserveszthezpatie
nt'szfootzmovingzcontinuouslyzaszthezpatientztwirlszazshirtzbutton.zThezconclusionztheznursezcanzdrawziszth
atzthezpatient'szcommunicationzis:

a.zclear.z

b.zmixed.

,c.zprecise.

d.zinadequate.z-zCORRECTzANSWER-ANS:zB

Mixedzmessageszinvolveztheztransmissionzofzconflictingzorzincongruentzmessageszbyzthezspeaker.zThezpati
ent'szverbalzmessagezthatzallzwaszwellzinzthezrelationshipzwaszmodifiedzbyztheznonverbalzbehaviorszdenoti
ngzanxiety.zDatazareznotzpresentztozsupportzthezchoicezofzthezverbalzmessagezbeingzclear,zexplicit,zorzinad
equate.



Aznursezinteractszwithzaznewlyzhospitalizedzpatient.zSelectztheznurse'szcommentzthatzapplieszthezcommun
icationztechniquezofz"offeringzself."

a.z"I'vezalsozhadztraumaticzlifezexperiences.zMaybezitzwouldzhelpzifzIztoldzyouzaboutzthem."

b.z"Whyzdozyouzthinkzyouzhadzsozmuchzdifficultyzadjustingztozthiszchangezinzyourzlife?"

c.z"Izhopezyouzwillzfeelzbetterzafterzgettingzaccustomedztozhowzthiszunitzoperates."

d.z"I'dzlikeztozsitzwithzyouzforzazwhileztozhelpzyouzgetzcomfortableztalkingztozme."z-zCORRECTzANSWER-
ANS:zD

"Offeringzself"ziszaztechniquezthatzshouldzbezusedzinzthezorientationzphasezofztheznurse-
patientzrelationship.zSittingzwithzthezpatient,zanzexamplezofz"offeringzself,"zhelpsztozbuildztrustzandzconvey
zthatztheznursezcareszaboutzthezpatient.zTwozincorrectzresponseszarezineffectivezandznon-

therapeutic.zThezotherzincorrectzresponsezisztherapeuticzbutziszanzexamplezofz"offeringzhope."



Whichztechniquezwillzbestzcommunicateztozazpatientzthatztheznurseziszinterestedzinzlistening?

a.zRestatingzazfeelingzorzthoughtzthezpatientzhaszexpressed.

b.zAskingzazdirectzquestion,zsuchzasz"Didzyouzfeelzangry?"

c.zMakingzazjudgmentzaboutzthezpatient'szproblem.

d.zSaying,z"Izunderstandzwhatzyou'rezsaying."z-zCORRECTzANSWER-ANS:zA

Restatingzallowszthezpatientztozvalidateztheznurse'szunderstandingzofzwhatzhaszbeenzcommunicated.zRest
atingziszanzactivezlisteningztechnique.zJudgmentszshouldzbezsuspendedzinzaznurse-
patientzrelationship.zClose-
endedzquestionszsuchzasz"Didzyouzfeelzangry?"zaskzforzspecificzinformationzratherzthanzshowingzunderstan
ding.zWhenztheznursezsimplyzstateszthatzhezorzshezunderstandszthezpatient'szwords,zthezpatientzhasznozwa
yzofzmeasuringzthezunderstanding.



Azpatientzdiscloseszseveralzconcernszandzassociatedzfeelings.zIfztheznursezwantsztozseekzclarification,zwhic
hzcommentzwouldzbezappropriate?

a.z"Whatzarezthezcommonzelementszhere?"

,b.z"Tellzmezagainzaboutzyourzexperiences."

c.z"AmzIzcorrectzinzunderstandingzthatz.z.z."

d.z"Tellzmezeverythingzfromzthezbeginning."z-zCORRECTzANSWER-ANS:zC

Asking,z"AmzIzcorrectzinzunderstandingzthat..."zpermitszclarificationztozensurezthatzbothztheznursezandzpati
entzsharezmutualzunderstandingzofzthezcommunication.zAskingzaboutzcommonzelementszencourageszcom
parisonzratherzthanzclarification.zThezremainingzresponseszarezimpliedzquestionszthatzsuggestztheznursezw
asznotzlistening.



Azpatientztellsztheznurse,z"Izdon'tzthinkzI'llzeverzgetzoutzofzhere."zSelectztheznurse'szmostztherapeuticzrespo
nse.

a.z"Don'tztalkzthatzway.zOfzcoursezyouzwillzleavezhere!"

b.z"Keepzupzthezgoodzwork,zandzyouzcertainlyzwill."

c.z"Youzdon'tzthinkzyou'rezmakingzprogress?"

d.z"Everyonezfeelszthatzwayzsometimes."z-zCORRECTzANSWER-ANS:zC

Byzaskingzifzthezpatientzdoesznotzbelievezthatzprogresszhaszbeenzmade,ztheznurseziszreflectingzbyzputtingzin
tozwordszwhatzthezpatientziszhinting.zByzmakingzcommunicationzmorezexplicit,zissueszarezeasierztozidentify
zandzresolve.zThezremainingzoptionszareznon-

therapeuticztechniques.zTellingzthezpatientznotztoz"talkzthatzway"ziszdisapproving.zSayingzthatzeveryonezfe
elszthatzwayzatztimeszminimizeszfeelings.zTellingzthezpatientzthatzgoodzworkzwillzalwayszresultzinzsuccesszisz
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Documentationzinzazpatient'szchartzshows,z"Throughoutzaz5-
minutezinteraction,zpatientzfidgetedzandztappedzleftzfoot,zperiodicallyzcoveredzfacezwithzhands,zandzlooke
dzunderzchairzwhilezstating,z'Izenjoyzspendingztimezwithzyou.'"zWhichzanalysisziszmostzaccurate?

a.zThezpatientziszgivingzpositivezfeedbackzaboutztheznurse'szcommunicationztechniques.

b.zTheznurseziszviewingzthezpatient'szbehaviorzthroughzazculturalzfilter.

c.zThezpatient'szverbalzandznonverbalzmessageszarezincongruent.

d.zThezpatientziszdemonstratingzpsychoticzbehaviors.z-zCORRECTzANSWER-ANS:zC

Whenzazverbalzmessagezisznotzreinforcedzwithznonverbalzbehavior,zthezmessageziszconfusingzandzincongru
ent.zSomezclinicianszcallzitzaz"mixedzmessage."zItziszinaccurateztozsayzthatzthezpatientziszgivingzpositivezfee
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situationzbecausezazculturalzfilterzdetermineszwhatzwezwillzpayzattentionztozandzwhatzwezwillzignore.zDataz
arezinsufficientztozdrawzthezconclusionzthatzthezpatientziszdemonstratingzpsychoticzbehaviors.

, Whileztalkingzwithzazpatientzdiagnosedzwithzmajorzdepression,zaznurseznoticeszthezpatientziszunableztozma
intainzeyezcontact.zThezpatient'szchinzlowersztozthezchest,zwhilezthezpatientzlookszatzthezfloor.zWhichzaspe
ctzofzcommunicationzhasztheznursezassessed?

a.zNonverbalzcommunicationz

b.zAzmessagezfilter

c.zAzculturalzbarrier

d.zSocialzskillsz-zCORRECTzANSWER-ANS:zA

Eyezcontactzandzbodyzmovementszarezconsideredznonverbalzcommunication.zTherezarezinsufficientzdatazt
ozdeterminezthezlevelzofzthezpatient'szsocialzskillszorzwhetherzazculturalzbarrierzexists.



Duringzthezfirstzinterviewzwithzazparentzwhosezchildzdiedzinzazcarzaccident,ztheznursezfeelszempathiczandzr
eacheszoutztoztakezthezpatient'szhand.zSelectzthezcorrectzanalysiszofztheznurse'szbehavior.

a.zItzshowszempathyzandzcompassion.zItzwillzencouragezthezpatientztozcontinueztozexpresszfeelings.

b.zThezgestureziszpremature.zThezpatient'szculturalzandzindividualzinterpretationzofztouchziszunknown.

c.zThezpatientzwillzperceivezthezgesturezaszintrusivezandzoversteppingzboundaries.

d.zThezactionziszinappropriate.zPsychiatriczpatientszshouldznotzbeztouched.z-zCORRECTzANSWER-ANS:zB

Touchzhaszvariouszculturalzandzindividualzinterpretations.zNurseszshouldzrefrainzfromzusingztouchzuntilzanz
assessmentzcanzbezmadezregardingzthezwayzinzwhichzthezpatientzwillzperceiveztouch.zThezotherzoptionszpr
esentzprematurelyzdrawnzconclusions.



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onezinteractionzwithztheznurse,zazpatientzfrequentlyzlooksznervouslyzatzthezdoor.zSelectzthezbestzcomment
zbyztheznursezregardingzthisznonverbalzcommunication.


a.z"Iznoticezyouzkeepzlookingztowardzthezdoor."

b.z"Thisziszourztimeztogether.zNozoneziszgoingztozinterruptzus."

c.z"Itzlookszaszifzyouzarezeagerztozendzourzdiscussionzforztoday."

d.z"Ifzyouzarezuncomfortablezinzthiszroom,zwezcanzmovezsomeplacezelse."z-zCORRECTzANSWER-ANS:zA

Makingzobservationszandzencouragingzthezpatientztozdescribezperceptionszarezusefulztherapeuticzcommu
nicationztechniqueszforzthiszsituation.zThezotherzresponseszarezassumptionszmadezbyztheznurse.



Azblackzpatientzsaysztozazwhiteznurse,z"There'sznozsenseztalking.zYouzwouldn'tzunderstandzbecausezyouzliv
ezinzazwhitezworld."zTheznurse'szbestzactionzwouldzbezto:

Escuela, estudio y materia

Institución
PSYCHIATRIC NURSING
Grado
PSYCHIATRIC NURSING

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Subido en
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