Misconduct in System Administration Review Questions with complete Solutions Rated A+
"Misconduct" signifies ______ behavior, so it is easy to assume it is _______ and _______ - Answers
deviant, abnormal, intended
With rational choice and culture, we understand that perpetrators ______ what they are doing. RC and
culture are ________ they do it,but they _____ know what they're doing. - Answers know, explanations
for why, always
Wrongdoing as an Abnormal Phenomenon: we know it's wrong, but we decide to do it anyway -
Answers Rational choice and culture
Wrongdoing as a Normal Phenomenon: we don't think of itas wrong, we do it as part of normal
processes. There is an increased risk of perpetrating misconduct without intending to do so. - Answers
Administraive systems and situational social influence
We hear a lot about "normalized" corruption these days. What separates "normal" from"abnormal"
misconduct?
Normal: - Answers behaviorally common, attitudinally accepted
_____ can result in both abnormal (intended) and normal(unintended) misconduct - Answers Power
______ is the dominant, mostcommon approach to explaining misconduct. - Answers Abnormality
Administrative systems - Answers Processes through which the affairs of an organization are
managed.
These "systems" are: - Answers guidelines we learn so we know what to do without asking, being told
2 types of systems: - Answers formal (obtrusive) and informal (unobtrusive)
Formal systems: - Answers divisions of labor, rules, standard operating procedures (obtrusive controls)
Informal Systems - Answers Professional norms, communications, technologies, schemas and scripts
(unobtrusive controls)
Administrative systems radically increase - Answers efficiency and coordination
Obtrusive: - Answers -Noticeable and having obvious effect
-More formal, codified guidelines.
-Tend to be in written manuals, policies, etc.
, Obtrusive controls _____ stipulate expected behaviors in the organization - Answers
explicitly.....Generally: they tell organizational participants to do "Y"
The most common forms of obtrusive controls: - Answers -Division of Labor
-Rules
-Standard Operating Procedures
Typically, obtrusive controls are designed by - Answers managers higher in the chain of
command.
Organizational participants tend to follow such obtrusive controls, because they - Answers amount to
indirect orders issued by formal authorities. They are indirect b/c they are not given to each employee
directly
the degree to which organizational participants follow such obtrusive
controls varies depending on the degree to which they perceive: - Answers the authorities who designed
them to be legitimate
They believe (or don't question) that authorities - Answers 1. possess knowledge and abilities that make
them worthy of establishing controls.
2. are capable of issuing rewards and punishments conditional on conformity to the controls.
Obtrusive controls are one way that _____ is expressed - Answers formal power
Some obtrusive controls come from: - Answers below (lower level employees)
Obtrusive controls from below are followed because - Answers they represent effective and efficient
ways of handling recurrent situations.
Over time they become "institutionalized;" taken for granted
as the best way to handle situations and followed mindlessly
Obtrusive controls facilitate right-doing by eliminating the need for - Answers organizational participants
to engage in data collection and analysis every time they confront recurrent situations, which can take
time and result in the occasional error.
-reduce the need to "reinvent the wheel."
"Misconduct" signifies ______ behavior, so it is easy to assume it is _______ and _______ - Answers
deviant, abnormal, intended
With rational choice and culture, we understand that perpetrators ______ what they are doing. RC and
culture are ________ they do it,but they _____ know what they're doing. - Answers know, explanations
for why, always
Wrongdoing as an Abnormal Phenomenon: we know it's wrong, but we decide to do it anyway -
Answers Rational choice and culture
Wrongdoing as a Normal Phenomenon: we don't think of itas wrong, we do it as part of normal
processes. There is an increased risk of perpetrating misconduct without intending to do so. - Answers
Administraive systems and situational social influence
We hear a lot about "normalized" corruption these days. What separates "normal" from"abnormal"
misconduct?
Normal: - Answers behaviorally common, attitudinally accepted
_____ can result in both abnormal (intended) and normal(unintended) misconduct - Answers Power
______ is the dominant, mostcommon approach to explaining misconduct. - Answers Abnormality
Administrative systems - Answers Processes through which the affairs of an organization are
managed.
These "systems" are: - Answers guidelines we learn so we know what to do without asking, being told
2 types of systems: - Answers formal (obtrusive) and informal (unobtrusive)
Formal systems: - Answers divisions of labor, rules, standard operating procedures (obtrusive controls)
Informal Systems - Answers Professional norms, communications, technologies, schemas and scripts
(unobtrusive controls)
Administrative systems radically increase - Answers efficiency and coordination
Obtrusive: - Answers -Noticeable and having obvious effect
-More formal, codified guidelines.
-Tend to be in written manuals, policies, etc.
, Obtrusive controls _____ stipulate expected behaviors in the organization - Answers
explicitly.....Generally: they tell organizational participants to do "Y"
The most common forms of obtrusive controls: - Answers -Division of Labor
-Rules
-Standard Operating Procedures
Typically, obtrusive controls are designed by - Answers managers higher in the chain of
command.
Organizational participants tend to follow such obtrusive controls, because they - Answers amount to
indirect orders issued by formal authorities. They are indirect b/c they are not given to each employee
directly
the degree to which organizational participants follow such obtrusive
controls varies depending on the degree to which they perceive: - Answers the authorities who designed
them to be legitimate
They believe (or don't question) that authorities - Answers 1. possess knowledge and abilities that make
them worthy of establishing controls.
2. are capable of issuing rewards and punishments conditional on conformity to the controls.
Obtrusive controls are one way that _____ is expressed - Answers formal power
Some obtrusive controls come from: - Answers below (lower level employees)
Obtrusive controls from below are followed because - Answers they represent effective and efficient
ways of handling recurrent situations.
Over time they become "institutionalized;" taken for granted
as the best way to handle situations and followed mindlessly
Obtrusive controls facilitate right-doing by eliminating the need for - Answers organizational participants
to engage in data collection and analysis every time they confront recurrent situations, which can take
time and result in the occasional error.
-reduce the need to "reinvent the wheel."
