LSUS MHA 702 Ch 19 Exam Questions And
100% Correct Answers
workers seek protection from a union because
they feel that their jobs are insecure
________________________ make wrong assumptions about their employees
top managers
a common mistake is to _______________________ that the primary drive of workers is
economic
assume
another mistake is to think that workers are __________________________________ and
must be continually _________________________ to get them to produce
naturally lazy; supervised
____________________________________ are major causes of employee discontent
insecurity and lack of communication
workers need someone to __________________ them
listen
when workers believe that no one in their company is willing to listen to them, they will
___________________________
turn elsewhere
,______________________________ are very willing to listen
union organizers
a typical mistake is to believe that since they hear few negative comments,
_____________________________________________________
everything is fine among the ranks of employees
information does not readily travel ______________________________________ in an
organizational structure
upward
most senior managers know little about
___________________________________________________
what is on the minds of the people at the bottom of the structure
top managers err when they assume that all
_______________________________________________________________ automatically support
management
first-line supervisors and middle managers
many ____________________________ started as rank and file employees who often never
feel fully accepted by higher management
lower-level
, senior managers often do not appreciate that they have neglected or abused their
supervisors and middle managers until the threat of unionization surfaces
another mistake is neglecting lower levels of management when union organizing
occurs
the top managers are afraid that the supervisors may commit unfair labor practices
inadvertently or other legal blunders
first-line supervisor can offer the most viable, most direct communication links between
workers and higher management
if first-line supervisors are isolated, then _______________________ may be stifling its best
communication channels
management
if all other factors are satisfactory, ___________________________ alone will not promote
interest in a union unless economic disparity is dramatic
economics
employees seek unionization when they feel ____________________ about their
employment or their future prospects
insecure
_______________________________________________________ invite unionization
major changes that are implemented without notice or explanation
100% Correct Answers
workers seek protection from a union because
they feel that their jobs are insecure
________________________ make wrong assumptions about their employees
top managers
a common mistake is to _______________________ that the primary drive of workers is
economic
assume
another mistake is to think that workers are __________________________________ and
must be continually _________________________ to get them to produce
naturally lazy; supervised
____________________________________ are major causes of employee discontent
insecurity and lack of communication
workers need someone to __________________ them
listen
when workers believe that no one in their company is willing to listen to them, they will
___________________________
turn elsewhere
,______________________________ are very willing to listen
union organizers
a typical mistake is to believe that since they hear few negative comments,
_____________________________________________________
everything is fine among the ranks of employees
information does not readily travel ______________________________________ in an
organizational structure
upward
most senior managers know little about
___________________________________________________
what is on the minds of the people at the bottom of the structure
top managers err when they assume that all
_______________________________________________________________ automatically support
management
first-line supervisors and middle managers
many ____________________________ started as rank and file employees who often never
feel fully accepted by higher management
lower-level
, senior managers often do not appreciate that they have neglected or abused their
supervisors and middle managers until the threat of unionization surfaces
another mistake is neglecting lower levels of management when union organizing
occurs
the top managers are afraid that the supervisors may commit unfair labor practices
inadvertently or other legal blunders
first-line supervisor can offer the most viable, most direct communication links between
workers and higher management
if first-line supervisors are isolated, then _______________________ may be stifling its best
communication channels
management
if all other factors are satisfactory, ___________________________ alone will not promote
interest in a union unless economic disparity is dramatic
economics
employees seek unionization when they feel ____________________ about their
employment or their future prospects
insecure
_______________________________________________________ invite unionization
major changes that are implemented without notice or explanation
