TESTkBANKkFORkYODER-
WISE’SkLEADINGkANDkMANAGINGkINkCANADIANkNURSING,k2NDkEDITION,kPATRI
CIAkS.kYODER-WISE,kJANICEkWADDELL,kNANCYkWALTON,
ISBN:k9781771721684,
ISBN:k9781771721745,
ISBN:k9781771721677
TablekofkContentskPa
rtkI:kCorekConceptskO
verview
1. Leading,kManaging,kandkFollowing
2. DevelopingkthekRolekofkLeader
3. DevelopingkthekRolekofkManager
4. NursingkLeadershipkandkIndigenouskHealth
5. PatientkFocus
Context
6. EthicalkIssues
7. LegalkIssues
8. MakingkDecisionskandkSolvingkProblems
9. HealthkCarekOrganizations
10. UnderstandingkandkDesigningkOrganizationalkStructures
11. CulturalkDiversitykinkHealthkCare
12. Power,kPolitics,kandkInfluence
PartkII:kManagingkResources
13. Caring,kCommunicating,kandkManagingkwithkTechnology
14. ManagingkCostskandkBudgets
15. CarekDeliverykStrategies
16. StaffingkandkSchedulingk(availablekonlykonkEvolve)
17. Selecting,kDeveloping,kandkEvaluatingkStaffk(availablekonlykonkEvolve)
,PartkIII:kChangingkthekStatuskQuo
18. StrategickPlanning,kGoal-Setting,kandkMarketing
19. NurseskLeadingkChange:kAkRelationalkEmancipatorykFrameworkkforkHealthkandkSocialk
Action
20. BuildingkTeamskThroughkCommunicationkandkPartnerships
21. CollectivekNursingkAdvocacy
22. UnderstandingkQuality,kRisk,kandkSafety
23. TranslatingkResearchkintokPractice
PartkIV:kInterpersonalkandkPersonalkSkills
Interpersonal
24. UnderstandingkandkResolvingkConflict
25. ManagingkPersonal/PersonnelkProblems
26. WorkplacekViolencekandkIncivility
27. InterkandkIntraprofessionalkPracticekandkLeadingkinkProfessionalkPracticekSettings
Personal
28. RolekTransition
29. Self-Management:kStresskandkTime
Future
30. ThrivingkforkthekFuture
31. LeadingkandkManagingkYourkCareer
32. NursingkStudentskaskLeaders
,Chapterk01:kLeading,kManaging,kandkFollowing
Waddell/Walton:kYoder-
Wise’skLeadingkandkManagingkinkCanadiankNursing,kSecondkEdition
MULTIPLEkCHOICE
1. Aknursekmanagerkofkak20-
bedkmedicalkunitkfindskthatk80%kofkthekpatientskarekolderkadults.kShekiskaskedktokassesskandkad
aptkthekunitktokbetterkmeetkthekuniquekneedskofkolderkadultkpatients.kAccordingktokcomplexityk
principles,kwhatkwouldkbekthekbestkapproachktoktakekinkmakingkthiskchange?
a. Leveragekthekhierarchicalkmanagementkpositionktokgetkunitkstaffkinvolvedkink
assessmentkandkplanning.
b. Engagekinvolvedkstaffkatkallklevelskinkthekdecision-makingkprocess.
c. Focuskthekassessmentkonkthekunit,kandkomitkthekhospitalkandkcommunityk
environment.
d. Hirekakgeriatrickspecialistktokoverseekandkcontrolkthekproject.
ANSWER:k B
Complexityktheoryksuggestskthatksystemskinteractkandkadaptkandkthatkdecisionkmakingkoccursk
throughoutktheksystems,kaskopposedktokbeingkheldkinkakhierarchy.kInkcomplexityktheory,kever
ybody’skopinionkcounts;ktherefore,kallklevelskofkstaffkwouldkbekinvolvedkinkdecisionkmaking.
DIF: CognitivekLevel:kApply
REF:kPagek14kTOP:k NursingkProcess:kImplementat
ion
.
UkSkNkT kareaO
2. Akunitkmanagerkofkak25-bedkmedical/surgical kreceiveskakphonekcallkfromkaknursekwhokhas
calledkinksickkfivektimeskinkthekpastkmonth.kHektellskthekmanagerkthatkhekverykmuchkwantsktokc
omektokworkkwhenkscheduled,kbutkmustkoftenkcarekforkhiskwife,kwhokiskundergoingktreatmentkf
orkbreastkcancer.kInkthekpracticekofkakstrengths-
basedknursingkleader,kwhatkwouldkbekthekbestkapproachktoksatisfyingkthekneedskofkthisknurse,k
otherkstaff,kandkpatients?
a. Linekupkagencyknurseskwhokcankbekcalledkinktokworkkonkshortknotice.
b. Placektheknursekonkunpaidkleavekforkthekremainderkofkhiskwife’sktreatment.
c. Sympathizekwithktheknurse’skdilemmakandkletkthekchargeknursekknowkthatkthisknursek
maykbekcallingkinkfrequentlykinkthekfuture.
d. Workkwithktheknurse,kstaffingkoffice,kandkotherknursesktokarrangekhiskscheduledk
dayskoffkaroundkhiskwife’sktreatments.
ANSWER:k D
Placingktheknursekonkunpaidkleavekmaykthreatenkphysiologickneedskandkdemotivatektheknurse.k
Unsatisfactorykcoveragekofkshiftskonkshortknoticekcouldkaffectkpatientkcarekandkthreatenkstaffk
members’ksensekofkcompetence.kStrengths-
basedknursekleaderskhonourkthekuniquenesskofkindividuals,kteams,ksystems,kandkorganization
s;kthereforekarrangingkthekschedulekaroundkthekwife’skneedskwouldkresultkinkakwin-
winksituation,kalsokcreatingkakworkkenvironmentkthatkpromoteskthekhealthkofkallktheknurseskan
dkfacilitatesktheirkdevelopment.
DIF: CognitivekLevel:kAnalyze
REF:kPagek6kTOP:k NursingkProcess:kImplementat
ion
, 3. Akgrievancekbroughtkbykakstaffknursekagainstkthekunitkmanagerkrequireskmediation.kAtkthekfirstk
mediationksession,kthekstaffknursekrepeatedlykcallskthekunitkmanager’skactionskunfair,kandkthek
unitkmanagerkcontinuesktokreiteratekthekreasonskforkthekactions.kWhatkwouldkbekthekbestkcoursek
ofkactionkatkthisktime?
a. Sendkthektwokdisputantskawayktokreachktheirkownkresolution.
b. Involvekanotherkstaffknursekinkthekdiscussionksokasktokclarifykissues.
c. Askkeachkpartyktokexaminekherkownkmotiveskandkissueskinkthekconflict.
d. Continuektoklistenkaskthekpartieskrepeatktheirkthoughtskandkfeelingskaboutkthek
conflict.
ANSWER:k C
Nurseskandkleaderskmustkassesskeachksituationkaskunique,kdeterminingkappropriatekactionskac
cordingly.kLeaderskmustkadaptktheirkstylesktokcomplementkspecifickissueskbeingkfaced,ksuchkas
kconflict.kExaminingkmotiveskandkissueskforkthekconflictkinkperceptionskpromoteskequalkrepre
sentationkofkeachkpointkofkview.
DIF: CognitivekLevel:kApply REF:kPagesk11–
13kTOP:k NursingkProcess:kImplementation
4. Shortlykafterkbeingkinformedkofkfetalkdeath,kaklabouringkwomankaskskwhykshekisknotkablektokhe
arkherkbaby’skheartbeatkonkthekmonitorkanymore.kAlthoughkthekmonitorkvolumekhadkbeenkturne
dkoffksokthatkthekpatientkwouldkbekablektoksleepkbetweenkcontractions,ktheknursekrespondedkthatkt
herekwasknokheartbeatktokhearkbecausekthekbabykhadkdiedkinkutero;kthenktheknursekaskedkwhethe
rkthekpatientkwouldklikektoktalkkaboutkhowkshekwaskfeeling.kThiskresponsekdemonstrates:
a. Lackkofkempathy.
b. Ethicalkleadership.
c. Complexitykscience. .
d. Akcoercivekrelationship.
ANSWER:k B
Ethicalkleadershipkiskbasedkonkakwillingnessktokidentifykandkactkonkcomplexkproblemskinkanketh
icalkmanner.kLeadershipkcankbekmisusedkwhenkcoercivekrelationshipskform,kandkinformationkan
dktruekgoalskarekwithheld.
DIF: CognitivekLevel:kAnalyze
REF:kPagek7kTOP:k NursingkProcess:kImplementat
ion
5. Thekmanagerkofkaksurgicalkareakenvisionskakfuturekthatkrequireskthekadditionkofkregisteredknursek
(RN)kassistantskorkunlicensedkpersonsktokfeed,kbathe,kandkwalkkpatients.kThekRNskonkthekstaffk
havekalwayskpracticedkinkakprimaryknursing-
deliveryksystemkandkarekverykresistantktokthiskidea.kThekbestkinitialkstrategykinkthisksituationkwo
uldkinclude:
a. ExploringkthekvalueskofkthekRNskinkrelationktokthiskchange.
b. LeavingkthekRNskalonekforkaktimeksoktheykcankthinkkaboutkthekchangekbeforektheyk
arekapproachedkagain.
c. Droppingkthekideakandktryingkforkthekchangekinkanotherkyearkorkso.
d. HiringkthekassistantskandkallowingkthekRNsktokseekwhatkgoodkadditionsktheykare.
ANSWER:k A
WISE’SkLEADINGkANDkMANAGINGkINkCANADIANkNURSING,k2NDkEDITION,kPATRI
CIAkS.kYODER-WISE,kJANICEkWADDELL,kNANCYkWALTON,
ISBN:k9781771721684,
ISBN:k9781771721745,
ISBN:k9781771721677
TablekofkContentskPa
rtkI:kCorekConceptskO
verview
1. Leading,kManaging,kandkFollowing
2. DevelopingkthekRolekofkLeader
3. DevelopingkthekRolekofkManager
4. NursingkLeadershipkandkIndigenouskHealth
5. PatientkFocus
Context
6. EthicalkIssues
7. LegalkIssues
8. MakingkDecisionskandkSolvingkProblems
9. HealthkCarekOrganizations
10. UnderstandingkandkDesigningkOrganizationalkStructures
11. CulturalkDiversitykinkHealthkCare
12. Power,kPolitics,kandkInfluence
PartkII:kManagingkResources
13. Caring,kCommunicating,kandkManagingkwithkTechnology
14. ManagingkCostskandkBudgets
15. CarekDeliverykStrategies
16. StaffingkandkSchedulingk(availablekonlykonkEvolve)
17. Selecting,kDeveloping,kandkEvaluatingkStaffk(availablekonlykonkEvolve)
,PartkIII:kChangingkthekStatuskQuo
18. StrategickPlanning,kGoal-Setting,kandkMarketing
19. NurseskLeadingkChange:kAkRelationalkEmancipatorykFrameworkkforkHealthkandkSocialk
Action
20. BuildingkTeamskThroughkCommunicationkandkPartnerships
21. CollectivekNursingkAdvocacy
22. UnderstandingkQuality,kRisk,kandkSafety
23. TranslatingkResearchkintokPractice
PartkIV:kInterpersonalkandkPersonalkSkills
Interpersonal
24. UnderstandingkandkResolvingkConflict
25. ManagingkPersonal/PersonnelkProblems
26. WorkplacekViolencekandkIncivility
27. InterkandkIntraprofessionalkPracticekandkLeadingkinkProfessionalkPracticekSettings
Personal
28. RolekTransition
29. Self-Management:kStresskandkTime
Future
30. ThrivingkforkthekFuture
31. LeadingkandkManagingkYourkCareer
32. NursingkStudentskaskLeaders
,Chapterk01:kLeading,kManaging,kandkFollowing
Waddell/Walton:kYoder-
Wise’skLeadingkandkManagingkinkCanadiankNursing,kSecondkEdition
MULTIPLEkCHOICE
1. Aknursekmanagerkofkak20-
bedkmedicalkunitkfindskthatk80%kofkthekpatientskarekolderkadults.kShekiskaskedktokassesskandkad
aptkthekunitktokbetterkmeetkthekuniquekneedskofkolderkadultkpatients.kAccordingktokcomplexityk
principles,kwhatkwouldkbekthekbestkapproachktoktakekinkmakingkthiskchange?
a. Leveragekthekhierarchicalkmanagementkpositionktokgetkunitkstaffkinvolvedkink
assessmentkandkplanning.
b. Engagekinvolvedkstaffkatkallklevelskinkthekdecision-makingkprocess.
c. Focuskthekassessmentkonkthekunit,kandkomitkthekhospitalkandkcommunityk
environment.
d. Hirekakgeriatrickspecialistktokoverseekandkcontrolkthekproject.
ANSWER:k B
Complexityktheoryksuggestskthatksystemskinteractkandkadaptkandkthatkdecisionkmakingkoccursk
throughoutktheksystems,kaskopposedktokbeingkheldkinkakhierarchy.kInkcomplexityktheory,kever
ybody’skopinionkcounts;ktherefore,kallklevelskofkstaffkwouldkbekinvolvedkinkdecisionkmaking.
DIF: CognitivekLevel:kApply
REF:kPagek14kTOP:k NursingkProcess:kImplementat
ion
.
UkSkNkT kareaO
2. Akunitkmanagerkofkak25-bedkmedical/surgical kreceiveskakphonekcallkfromkaknursekwhokhas
calledkinksickkfivektimeskinkthekpastkmonth.kHektellskthekmanagerkthatkhekverykmuchkwantsktokc
omektokworkkwhenkscheduled,kbutkmustkoftenkcarekforkhiskwife,kwhokiskundergoingktreatmentkf
orkbreastkcancer.kInkthekpracticekofkakstrengths-
basedknursingkleader,kwhatkwouldkbekthekbestkapproachktoksatisfyingkthekneedskofkthisknurse,k
otherkstaff,kandkpatients?
a. Linekupkagencyknurseskwhokcankbekcalledkinktokworkkonkshortknotice.
b. Placektheknursekonkunpaidkleavekforkthekremainderkofkhiskwife’sktreatment.
c. Sympathizekwithktheknurse’skdilemmakandkletkthekchargeknursekknowkthatkthisknursek
maykbekcallingkinkfrequentlykinkthekfuture.
d. Workkwithktheknurse,kstaffingkoffice,kandkotherknursesktokarrangekhiskscheduledk
dayskoffkaroundkhiskwife’sktreatments.
ANSWER:k D
Placingktheknursekonkunpaidkleavekmaykthreatenkphysiologickneedskandkdemotivatektheknurse.k
Unsatisfactorykcoveragekofkshiftskonkshortknoticekcouldkaffectkpatientkcarekandkthreatenkstaffk
members’ksensekofkcompetence.kStrengths-
basedknursekleaderskhonourkthekuniquenesskofkindividuals,kteams,ksystems,kandkorganization
s;kthereforekarrangingkthekschedulekaroundkthekwife’skneedskwouldkresultkinkakwin-
winksituation,kalsokcreatingkakworkkenvironmentkthatkpromoteskthekhealthkofkallktheknurseskan
dkfacilitatesktheirkdevelopment.
DIF: CognitivekLevel:kAnalyze
REF:kPagek6kTOP:k NursingkProcess:kImplementat
ion
, 3. Akgrievancekbroughtkbykakstaffknursekagainstkthekunitkmanagerkrequireskmediation.kAtkthekfirstk
mediationksession,kthekstaffknursekrepeatedlykcallskthekunitkmanager’skactionskunfair,kandkthek
unitkmanagerkcontinuesktokreiteratekthekreasonskforkthekactions.kWhatkwouldkbekthekbestkcoursek
ofkactionkatkthisktime?
a. Sendkthektwokdisputantskawayktokreachktheirkownkresolution.
b. Involvekanotherkstaffknursekinkthekdiscussionksokasktokclarifykissues.
c. Askkeachkpartyktokexaminekherkownkmotiveskandkissueskinkthekconflict.
d. Continuektoklistenkaskthekpartieskrepeatktheirkthoughtskandkfeelingskaboutkthek
conflict.
ANSWER:k C
Nurseskandkleaderskmustkassesskeachksituationkaskunique,kdeterminingkappropriatekactionskac
cordingly.kLeaderskmustkadaptktheirkstylesktokcomplementkspecifickissueskbeingkfaced,ksuchkas
kconflict.kExaminingkmotiveskandkissueskforkthekconflictkinkperceptionskpromoteskequalkrepre
sentationkofkeachkpointkofkview.
DIF: CognitivekLevel:kApply REF:kPagesk11–
13kTOP:k NursingkProcess:kImplementation
4. Shortlykafterkbeingkinformedkofkfetalkdeath,kaklabouringkwomankaskskwhykshekisknotkablektokhe
arkherkbaby’skheartbeatkonkthekmonitorkanymore.kAlthoughkthekmonitorkvolumekhadkbeenkturne
dkoffksokthatkthekpatientkwouldkbekablektoksleepkbetweenkcontractions,ktheknursekrespondedkthatkt
herekwasknokheartbeatktokhearkbecausekthekbabykhadkdiedkinkutero;kthenktheknursekaskedkwhethe
rkthekpatientkwouldklikektoktalkkaboutkhowkshekwaskfeeling.kThiskresponsekdemonstrates:
a. Lackkofkempathy.
b. Ethicalkleadership.
c. Complexitykscience. .
d. Akcoercivekrelationship.
ANSWER:k B
Ethicalkleadershipkiskbasedkonkakwillingnessktokidentifykandkactkonkcomplexkproblemskinkanketh
icalkmanner.kLeadershipkcankbekmisusedkwhenkcoercivekrelationshipskform,kandkinformationkan
dktruekgoalskarekwithheld.
DIF: CognitivekLevel:kAnalyze
REF:kPagek7kTOP:k NursingkProcess:kImplementat
ion
5. Thekmanagerkofkaksurgicalkareakenvisionskakfuturekthatkrequireskthekadditionkofkregisteredknursek
(RN)kassistantskorkunlicensedkpersonsktokfeed,kbathe,kandkwalkkpatients.kThekRNskonkthekstaffk
havekalwayskpracticedkinkakprimaryknursing-
deliveryksystemkandkarekverykresistantktokthiskidea.kThekbestkinitialkstrategykinkthisksituationkwo
uldkinclude:
a. ExploringkthekvalueskofkthekRNskinkrelationktokthiskchange.
b. LeavingkthekRNskalonekforkaktimeksoktheykcankthinkkaboutkthekchangekbeforektheyk
arekapproachedkagain.
c. Droppingkthekideakandktryingkforkthekchangekinkanotherkyearkorkso.
d. HiringkthekassistantskandkallowingkthekRNsktokseekwhatkgoodkadditionsktheykare.
ANSWER:k A
