QUESTIONS & SOLUTIONS!!
Human Resources is often shorten as - ANSWERHR
HR may be referred to as.. - ANSWERA function denoting a subunit within a larger organization
Human Resources Department is synonymous with - ANSWERan HR Function
What did HR start as and what did it do - ANSWERit was an employment office that relived managers
of the responsibility of hiring employees and freed up time for them
Did people up to the first world war infrequently change jobs? - ANSWERyes
What happened as organizations expanded - ANSWERthe need for employees required increasing
the amount of time
Part time clerks were hired to help out with paperwork but what happened as the work increased -
ANSWERThey became full time workers
What led to consistency in the hiring practices - ANSWERbringing in clerks from many areas of an
organization into a single location and have a supervisor oversee them.
What happened when supervisors acquired additional duties and the volume of work increased. -
ANSWERthey became the first personnel managers
who was responsible for employees to receive pay - ANSWERA paymasters
, What happened with paymasters - ANSWERin time the scope and task expanded like HR, all
paymasters were grouped into a single office called payroll which in time would be assigned to
personnel
the task of withholding became a HR operation when - ANSWERPayroll was assigned to Personnel
Are payroll operations now commonly outsourced - ANSWERYes
What are fringe benefits? - ANSWERAdditional benefits (e.g. pension, health insurance, car etc.) to
entice workers to stay with companies.
Who was in charge of administering fringe benefits - ANSWERPersonnel
What expanded opportunities for employees to form unions - ANSWERThe National Labor Relations
and Wagner Acts
Who's responsibility was it for complying with legal requirements related to unions -
ANSWERPersonnel
Why was the title Personnel replaced with Human Resources - ANSWERin recognition of growing and
complex responsibilities related to employees
HR Managers are often paid less than organizational peers - ANSWERTrue
Because HR does not generate revenue, it is often regarded as being second class - ANSWERTrue
Why is it preferred that HR reports to CEO - ANSWERThis strengthens the HR Department
Preserves independence
Limits conflicts of interest
Avoids inter-departmental conflict
What is the difference between Line and staff - ANSWERLine performs the work and generate
revenue, Staff facilitates work and helps line operate while rarely generating revenue.