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Site Title: Operations Management, fifth Summary of Results
edition
100% Correct of 15 Scored items:
Book Title: Operations Management, fifth
15 Correct: 100%
edition
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Location on Student Resources > Chapter 1:
Site: Operations management > More information about scoring
Multiple-choice questions: A
Date/Time November 12, 2012 at 7:24 PM
Submitted: (UTC/GMT)
1. What are the input resources to any transformation process?
Your Answer: Staff, facilities, materials, information and customers.
2. What do we mean by micro-operations?
Your Answer: The component transformation processes which together
make up the macro-operation.
3. Disneyland Paris is one of the largest and best known theme parks in
Europe. In terms of the four Vs (volume, variety, variation, visibility) how
would you describe it?
Your Answer: High volume, low variety, high variation, high visibility.
4. Operations can be classified according to their volume and variety of
production as well as the degree of variation and visibility. Which of the
following operations would be classified as high volume, low variety?
Your Answer: A fast food restaurant
5. Which of the following activities is NOT a direct responsibility of operations
management?
Your Answer: Determining the exact mix of products and services that
customers will want.
6. The three-stage operations model requires transformation of the input
resource into some form of output. Any one 'resource' can be involved at
all three stages. True or false?
Your Answer: True
Site Title: Operations Management, fifth Summary of Results
edition
100% Correct of 15 Scored items:
Book Title: Operations Management, fifth
15 Correct: 100%
edition
0 Incorrect: 0%
Location on Student Resources > Chapter 1:
Site: Operations management > More information about scoring
Multiple-choice questions: A
Date/Time November 12, 2012 at 7:24 PM
Submitted: (UTC/GMT)
1. What are the input resources to any transformation process?
Your Answer: Staff, facilities, materials, information and customers.
2. What do we mean by micro-operations?
Your Answer: The component transformation processes which together
make up the macro-operation.
3. Disneyland Paris is one of the largest and best known theme parks in
Europe. In terms of the four Vs (volume, variety, variation, visibility) how
would you describe it?
Your Answer: High volume, low variety, high variation, high visibility.
4. Operations can be classified according to their volume and variety of
production as well as the degree of variation and visibility. Which of the
following operations would be classified as high volume, low variety?
Your Answer: A fast food restaurant
5. Which of the following activities is NOT a direct responsibility of operations
management?
Your Answer: Determining the exact mix of products and services that
customers will want.
6. The three-stage operations model requires transformation of the input
resource into some form of output. Any one 'resource' can be involved at
all three stages. True or false?
Your Answer: True
