MBA742 Project Management-Module 1 WITH 100- SURE ANSWERS

EUNICE Project Management Module 2WITH QUESTIONS AND 100% SURE ANSWERS Terms in this set (41) What is systems thinking? taking a holistic view of carrying out projects within the context of the organization Senior managers must make sure projects continue to do what? Support business needs What are the three parts to a Systems approah? Systems philsophy Systems analysis Systems management What is systems philsophy? Overall model for thinking about things as systems What is systems analysis? Problem solving approach What is systems management? Address business, tech and org issues before making changes to the system What is the three sphere odel for systems management? 3 spheres Business, Organization, Technology and questions about how the proposed project will affect each area What are the for frames that we can look at an org in? Structural Human Resources Symbolic Political Describe HR frame Human resources frame, providing harmony between needs of the organization and needs of people Describe Structural frame Roles and responsibilities, coordination, and control. Organizational charts help describe this frame Describe political frame Coalitions composed of varied individuals and interest groups. Conflict and power are key issues Describe symbolic frame Symbols and meanings related to events. Culture, language, traditions and image are all parts of this frame. What is often to blame for failure of projects/companies? Culture within the organization is often to blame What are the 3 basic organization structures? Functional Project Matrix What is functional organization structure? Functional managers report to the CEO What is project org structure? program managers report to the CEO What is Matrix org structure? middle ground between functional and project structures, personnel often report to two or more bosses, structure can be weak, balanced or strong matrix. See organizational structure influences on Projects not memorize, just understand What is organizational culture? Set of shared assumptions, values, and behaviors that characterize the functioning of an organization What are 10 characteristics of oranizational culture? Member Identity * Group emphasis * People focus Unit Integration * Control Risk Tolerance * Reward criteria * Conflict tolerance * Means-ends orientation Open-systems focus * * Best if these are strong/high, others is balance Project managers must do what with stakeholders? Identify, understand, and manage relationships with project stakeholders What can help meet stakeholder needs and expectations? Use the four frames of organization Who are very important stakeholders? Senior executives/top management are very important stakeholders What is a champion? A senior manager who acts as a key proponent for a project What is IT governance? the authority and control for key IT activities in organizations. Having a CIO does what? At a high level in org a Chief Information Officer helps IT projects get by Assigning non-IT people to IT projects does what? encourage more commitment to the project What helps project managers be more effective? Standards and guidelines What is process? A series of actions directed toward a particular result What is a number of interlinked processes? Project Management What are the process groups? Closing Monitoring and Controlling Executing Planning Initiating What are the most important process groups? Planning Executing Which project group uses all three knowledge areas? Planning Monitoring and Controlling What is a methodology? describes how things should be done What is involved in Pre-initiation? Ball-park numbers Sponsor Project manager Business Case Meet w/manager Determine if project needs to be divided What is the main goal of pre-initiation formally select start for project.... Don't publish the stakeholder management strat What is the purpose of project planning? Guide execution Which project area takes the most time and resources? Project Executing What is a milestone report? Report that can help focus on completing major milestones. Project closing includes Gaining stakeholder and customer acceptance of the final products Evn if projects are not copleted, they should be closed out to learn from the past Outputs include project files and lessons-learned reports, part of organizational process assets Most projects also include a final report and presentation to the sponsor/senior management