Salesforce Advanced Admin Exam | Questions
Solved 100% Correct |Verified Answers
What is the starting point for an Approval Process in Salesforce? - ✔✔Answer: When a
record is submitted for approval.
Explanation: For an approval process to start, it must first be submitted. This is the starting
point at which a record enters an approval process, and then it traverses through various steps,
based on the processes settings and if criteria is met.
What report functionality would you use in order to quickly categorize report records without
creating a formula or a custom field? - ✔✔Answer: Bucketing
Explanation: Bucketing lets you quickly categorize report records without creating a formula or
a custom field.
When are Data Validation Rules fired in Salesforce? (2) - ✔✔Answer:
1. Before a new record is saved.
2. Before an existing record is updated.
Explanation: Validation rules fire before a record is inserted or updated in Salesforce.
When creating a Custom Summary Formula in a Report, what are the four valid Summary Types
which you can select? - ✔✔Answer:
1. Average
2. Min
3. Max
4. Sum
,Which feature can be enabled and set up to automatically create a case in salesforce when a
customer sends an email? - ✔✔Answer:
Email-to-Case
Explanation: Email-to-Case can be enabled and set up to automatically create a case in
Salesforce when a customer sends an email to a defined email address.
Which field settings can you control in the Page Layout Editor? - ✔✔Answer:
1. Required
2. Read Only
3. Visible
Explanation: You cannot set field dependencies from the Page Layout Editor. You can make a
field visible, read-only, and/or required via the Page Layout Editor.
Which of the following are valid Chatter components? - ✔✔Answer:
1. Bookmarks
2. Feed
3. Groups
Explanation:
On the left side of the Chatter Tab, you'll see Feed, What I Follow, Groups, People, Files, Topics
- all of these things are components of Chatter.
Which of the following are valid report formats that are available in Salesforce? -
✔✔Answer:
1. Summary
2. Tabular
, 3. Matrix
Which of the following are valid types of Communities that are available in the Community
Cloud offering by Salesforce? - ✔✔Answer:
1. Partner Community
2. Employee Community
3. Customer Community
Which of the following can be used to make a field required? (3) - ✔✔Answer:
1. Page Layout
2. Validation Rule
3. Required checkbox on the field
Which of the follow Objects can be assigned to a Queue in Salesforce? - ✔✔Answer:
1. Case
2. Lead
3. Custom Object
Explanation:
Prioritize, distribute, and assign records to teams who share workloads. Access queues from list
views. Queue members can jump in to take ownership of any record in a queue. They're
available for cases, leads, orders, custom objects, service contracts, and knowledge article
versions.
Which of the following profiles are Standard profiles in Salesforce? - ✔✔Answer:
1. Standard User
2. Chatter Free User
3. System Administrator
Solved 100% Correct |Verified Answers
What is the starting point for an Approval Process in Salesforce? - ✔✔Answer: When a
record is submitted for approval.
Explanation: For an approval process to start, it must first be submitted. This is the starting
point at which a record enters an approval process, and then it traverses through various steps,
based on the processes settings and if criteria is met.
What report functionality would you use in order to quickly categorize report records without
creating a formula or a custom field? - ✔✔Answer: Bucketing
Explanation: Bucketing lets you quickly categorize report records without creating a formula or
a custom field.
When are Data Validation Rules fired in Salesforce? (2) - ✔✔Answer:
1. Before a new record is saved.
2. Before an existing record is updated.
Explanation: Validation rules fire before a record is inserted or updated in Salesforce.
When creating a Custom Summary Formula in a Report, what are the four valid Summary Types
which you can select? - ✔✔Answer:
1. Average
2. Min
3. Max
4. Sum
,Which feature can be enabled and set up to automatically create a case in salesforce when a
customer sends an email? - ✔✔Answer:
Email-to-Case
Explanation: Email-to-Case can be enabled and set up to automatically create a case in
Salesforce when a customer sends an email to a defined email address.
Which field settings can you control in the Page Layout Editor? - ✔✔Answer:
1. Required
2. Read Only
3. Visible
Explanation: You cannot set field dependencies from the Page Layout Editor. You can make a
field visible, read-only, and/or required via the Page Layout Editor.
Which of the following are valid Chatter components? - ✔✔Answer:
1. Bookmarks
2. Feed
3. Groups
Explanation:
On the left side of the Chatter Tab, you'll see Feed, What I Follow, Groups, People, Files, Topics
- all of these things are components of Chatter.
Which of the following are valid report formats that are available in Salesforce? -
✔✔Answer:
1. Summary
2. Tabular
, 3. Matrix
Which of the following are valid types of Communities that are available in the Community
Cloud offering by Salesforce? - ✔✔Answer:
1. Partner Community
2. Employee Community
3. Customer Community
Which of the following can be used to make a field required? (3) - ✔✔Answer:
1. Page Layout
2. Validation Rule
3. Required checkbox on the field
Which of the follow Objects can be assigned to a Queue in Salesforce? - ✔✔Answer:
1. Case
2. Lead
3. Custom Object
Explanation:
Prioritize, distribute, and assign records to teams who share workloads. Access queues from list
views. Queue members can jump in to take ownership of any record in a queue. They're
available for cases, leads, orders, custom objects, service contracts, and knowledge article
versions.
Which of the following profiles are Standard profiles in Salesforce? - ✔✔Answer:
1. Standard User
2. Chatter Free User
3. System Administrator