NUR 155 Exam 1 Questions And 100% Correct Answers
Using silence - Answer Therapeutic Communication Techniques:
Allow for accepting pauses or sliences that may extend for several seconds or minutes
without interjecting any verbal response
Providing general leads - Answer Therapeutic Communication Techniques:
Use statements or questions that.
* promote the client to talk
* select a topic of discussion
* and promote further talking
Being specific and tentative - Answer Therapeutic Communication Techniques:
Make statements that are specific rather than general, and tentative rather than
absolute
broad questions-using open-ended questions - Answer Therapeutic Communication
Techniques:
Ask general questions that encourage the client to elaborate, clarify, describe,
compare, or illustrate thoughts or feelings invite responses other than those which can
be answered by a simple "yes" or "no" or with one or two words
using touch - Answer Therapeutic Communication Techniques:
Offer appropriate forms of touch to convey caring feelings be aware of clients' and your
own ethnic background and its role in determining attitudes toward and practice of
touch
reiterating or paraphrasing - Answr Therapeutic Communication Techniques:
Listens actively for the client's basic message then repeats those thoughts and/or
,feelings in similar words
clarification - Answr Therapeutic Communication Techniques:
A technique for clarifying the client's broad overall meaning of the message to make
more understandable; to clarify the message or admit confusion
perception checking or seeking consensual validation - Answr Therapeutic
Communication Techniques:
A method that is related to clarification, but which checks the meaning of specific words
rather than the general meaning of message
providing self - Answer Therapeutic Communication Techniques:
Suggesting one's presence, interest, or desire to know the client without demanding or
expecting or placing a condition
providing information - Answer Therapeutic Communication Techniques:
Providing in plain terms and straightforward fashion, clear, factual information the client
may or may not request
acknowledging - Answer Therapeutic Communication Techniques:
Giving recognition, in a nonjudgmental way, of a change in behavior, an effort the client
has made, or a contribution to a communication
clarifying time or sequence - Answer Therapeutic Communication Techniques:
Assisting the client to clarify an event, situation, or happening in relationship to time
presenting reality - Answer Therapeutic Communication Techniques:
Assisting the client to distinguish the real from the unreal
focusing - Answer Therapeutic Communication Techniques:
,Elaboration-assisting the client to elaborate on and develop a topic of importance
reflective-Response Therapeutic Communication Techniques:
Reflecting ideas, feelings, questions, or content back to clients to enable them to
explore their own ideas and feelings about a situation
summarizing and planning-Response Therapeutic Communication Techniques:
Stating the main points of a discussion to outline for the client the relevant points
discussed
stereotyping-Response Barriers to Communication:
Generalised and oversimplified beliefs about groups of people, which are based upon
experiences too limited to be valid
denial and confrontation - Response Barriers to Communication:
Suggests that the client is either right or wrong and that the nurse is in a position to
judge this
defensiveness - Response Barriers to Communication
Trying to maintain the protection of a person or health care services from criticism
confrontational - Response Barriers to Communication
Giving a response that makes the client prove his or her statement or point of view
probing - Answer Barriers to Communication:
Requesting further information mainly because of one's curiosity rather than a desire to
help the client
testing - Answer Barriers to Communication:
Asking the client questions that make him or her admit to something
rejecting - Answer Barriers to Communication:
, Refusing to discuss certain topics with the client
changing topics and subjects - Answer Barriers to Communication:
Directing the communication into areas of self interest rather than considering the
client's concerns is often a self-protective response to a topic that causes anxiety
unwarranted reassurance - Answer Barriers to Communication:
Using cliches or comforting statements of advice as a means to reassure the client
passing judgment - Answer Barriers to Communication:
Giving opinions and approving or disapproving responses, moralizing, or implying one's
own values
giving common advice - Answer Barriers to Communication:
Ordering the client about
SBAR - Answer S - situation
B - background
A - assessment
R - recommendation
Communication - Answer -Any means of exchanging information or feelings
-Consists of verbal and nonverbal messages
Gist and tone - Answer Verbal Communication:
The manner of speech, as in the rate or rhythm and tone.
Simplicity - Answer Verbal Communication:
The use of commonly understood words
Using silence - Answer Therapeutic Communication Techniques:
Allow for accepting pauses or sliences that may extend for several seconds or minutes
without interjecting any verbal response
Providing general leads - Answer Therapeutic Communication Techniques:
Use statements or questions that.
* promote the client to talk
* select a topic of discussion
* and promote further talking
Being specific and tentative - Answer Therapeutic Communication Techniques:
Make statements that are specific rather than general, and tentative rather than
absolute
broad questions-using open-ended questions - Answer Therapeutic Communication
Techniques:
Ask general questions that encourage the client to elaborate, clarify, describe,
compare, or illustrate thoughts or feelings invite responses other than those which can
be answered by a simple "yes" or "no" or with one or two words
using touch - Answer Therapeutic Communication Techniques:
Offer appropriate forms of touch to convey caring feelings be aware of clients' and your
own ethnic background and its role in determining attitudes toward and practice of
touch
reiterating or paraphrasing - Answr Therapeutic Communication Techniques:
Listens actively for the client's basic message then repeats those thoughts and/or
,feelings in similar words
clarification - Answr Therapeutic Communication Techniques:
A technique for clarifying the client's broad overall meaning of the message to make
more understandable; to clarify the message or admit confusion
perception checking or seeking consensual validation - Answr Therapeutic
Communication Techniques:
A method that is related to clarification, but which checks the meaning of specific words
rather than the general meaning of message
providing self - Answer Therapeutic Communication Techniques:
Suggesting one's presence, interest, or desire to know the client without demanding or
expecting or placing a condition
providing information - Answer Therapeutic Communication Techniques:
Providing in plain terms and straightforward fashion, clear, factual information the client
may or may not request
acknowledging - Answer Therapeutic Communication Techniques:
Giving recognition, in a nonjudgmental way, of a change in behavior, an effort the client
has made, or a contribution to a communication
clarifying time or sequence - Answer Therapeutic Communication Techniques:
Assisting the client to clarify an event, situation, or happening in relationship to time
presenting reality - Answer Therapeutic Communication Techniques:
Assisting the client to distinguish the real from the unreal
focusing - Answer Therapeutic Communication Techniques:
,Elaboration-assisting the client to elaborate on and develop a topic of importance
reflective-Response Therapeutic Communication Techniques:
Reflecting ideas, feelings, questions, or content back to clients to enable them to
explore their own ideas and feelings about a situation
summarizing and planning-Response Therapeutic Communication Techniques:
Stating the main points of a discussion to outline for the client the relevant points
discussed
stereotyping-Response Barriers to Communication:
Generalised and oversimplified beliefs about groups of people, which are based upon
experiences too limited to be valid
denial and confrontation - Response Barriers to Communication:
Suggests that the client is either right or wrong and that the nurse is in a position to
judge this
defensiveness - Response Barriers to Communication
Trying to maintain the protection of a person or health care services from criticism
confrontational - Response Barriers to Communication
Giving a response that makes the client prove his or her statement or point of view
probing - Answer Barriers to Communication:
Requesting further information mainly because of one's curiosity rather than a desire to
help the client
testing - Answer Barriers to Communication:
Asking the client questions that make him or her admit to something
rejecting - Answer Barriers to Communication:
, Refusing to discuss certain topics with the client
changing topics and subjects - Answer Barriers to Communication:
Directing the communication into areas of self interest rather than considering the
client's concerns is often a self-protective response to a topic that causes anxiety
unwarranted reassurance - Answer Barriers to Communication:
Using cliches or comforting statements of advice as a means to reassure the client
passing judgment - Answer Barriers to Communication:
Giving opinions and approving or disapproving responses, moralizing, or implying one's
own values
giving common advice - Answer Barriers to Communication:
Ordering the client about
SBAR - Answer S - situation
B - background
A - assessment
R - recommendation
Communication - Answer -Any means of exchanging information or feelings
-Consists of verbal and nonverbal messages
Gist and tone - Answer Verbal Communication:
The manner of speech, as in the rate or rhythm and tone.
Simplicity - Answer Verbal Communication:
The use of commonly understood words
