NCOM 1000 FINAL EXAM ACTUAL
QUESTIONS AND ANSWERS 100%
ACCURATE
Why do we communicate? (3) - ANSWER-- to gain a new perspective
- to achieve our desired outcomes
- to improve our skills
What effect does communication have on our physical needs? - ANSWER--
communication is so important that it's presence or absence affects our health
- it is important to be able to talk things out
- personal communication is essential to our needs
What effect does communication have on our identity - ANSWER-Communication
helps us learn who we are, identity comes from the way we interact with people
No compunction = no sense of identity
What effect does communication have on our social needs - ANSWER-
Communication is the principle way relationships are created
What effect does communication have on our practical needs - ANSWER-
Communication is an essential part of effectiveness in many situations ( being able
to tell people what you need, want - listening to what others need or want)
What are the five principles of communication? - ANSWER-1) transactional
2) intentional/unintentional
3) content & relational
4) irreversible
5) unrepeatable
,Describe the first principle of communication: transactional - ANSWER-Depends on
the involvement of the partner, a dynamic process with a degree of mutual
influence - give and take
Describe the second principle of communication: intentional/unintentional -
ANSWER-Some communication is deliberate, and sometimes we overhear others
talking around us
Describe the third principle of communication: content & relational - ANSWER-
Paying attention to the topic is influenced by how I feel about it and he person I'm
talking with
Describe the fourth principle of communication: irreversible - ANSWER-Cannot take
back what has been said but further explanation can help clear up confusion
Describe the fifth principle of communication: unrepeatable - ANSWER-Both sender
& receiver change with communication making it impossible to reappear the same
message twice
Common communication misconceptions (4) - ANSWER-- not all communication
seeks understanding
- more communication is not always better
- communication will solve all problems
- effective communication is not a natural ability
Quantitative - ANSWER-Any interaction between two people or more
Qualitative - ANSWER-When people treat each other as unique individuals,
regardless of context or the amount of people involved
Pros of computer mediated communication (3) - ANSWER-- allows people who tend
to be more shy interact more
- you can chose whether or not to respond
, - allows you to communicate easier demographically
Cons of computer mediated communication (2) - ANSWER-- greater chance of
misunderstanding, lacks emotion
- once it's on the internet you can't take it off
Characteristics of competent communication: (7) - ANSWER-- large repertoire of
skills
- adaptability
- ability to perform skillfully
- involvement
- empathy and perspective
taking
- cognitive complexity
- self-monitoring
What is self-concept? - ANSWER-A relatively stable set of perceptions I hold of
myself
What is self-esteem? - ANSWER-How I feel about myself and my abilities to achieve
my goals
What is self-control? - ANSWER-Aka self regulation - how well I can change my
thoughts, emotions, moods, impulses or performances in order to achieve my goal
or meet a social/cultural expectation
When does the development of self-concept begin? - ANSWER-6-7 months of age
Self-fulfilling prophecy - ANSWER-The way self-concept influences the personality,
how we see ourselves in the present and future behaviour and that of others
Self-imposed prophecy - ANSWER-Ones that influence your behaviour - your attitude
towards something
QUESTIONS AND ANSWERS 100%
ACCURATE
Why do we communicate? (3) - ANSWER-- to gain a new perspective
- to achieve our desired outcomes
- to improve our skills
What effect does communication have on our physical needs? - ANSWER--
communication is so important that it's presence or absence affects our health
- it is important to be able to talk things out
- personal communication is essential to our needs
What effect does communication have on our identity - ANSWER-Communication
helps us learn who we are, identity comes from the way we interact with people
No compunction = no sense of identity
What effect does communication have on our social needs - ANSWER-
Communication is the principle way relationships are created
What effect does communication have on our practical needs - ANSWER-
Communication is an essential part of effectiveness in many situations ( being able
to tell people what you need, want - listening to what others need or want)
What are the five principles of communication? - ANSWER-1) transactional
2) intentional/unintentional
3) content & relational
4) irreversible
5) unrepeatable
,Describe the first principle of communication: transactional - ANSWER-Depends on
the involvement of the partner, a dynamic process with a degree of mutual
influence - give and take
Describe the second principle of communication: intentional/unintentional -
ANSWER-Some communication is deliberate, and sometimes we overhear others
talking around us
Describe the third principle of communication: content & relational - ANSWER-
Paying attention to the topic is influenced by how I feel about it and he person I'm
talking with
Describe the fourth principle of communication: irreversible - ANSWER-Cannot take
back what has been said but further explanation can help clear up confusion
Describe the fifth principle of communication: unrepeatable - ANSWER-Both sender
& receiver change with communication making it impossible to reappear the same
message twice
Common communication misconceptions (4) - ANSWER-- not all communication
seeks understanding
- more communication is not always better
- communication will solve all problems
- effective communication is not a natural ability
Quantitative - ANSWER-Any interaction between two people or more
Qualitative - ANSWER-When people treat each other as unique individuals,
regardless of context or the amount of people involved
Pros of computer mediated communication (3) - ANSWER-- allows people who tend
to be more shy interact more
- you can chose whether or not to respond
, - allows you to communicate easier demographically
Cons of computer mediated communication (2) - ANSWER-- greater chance of
misunderstanding, lacks emotion
- once it's on the internet you can't take it off
Characteristics of competent communication: (7) - ANSWER-- large repertoire of
skills
- adaptability
- ability to perform skillfully
- involvement
- empathy and perspective
taking
- cognitive complexity
- self-monitoring
What is self-concept? - ANSWER-A relatively stable set of perceptions I hold of
myself
What is self-esteem? - ANSWER-How I feel about myself and my abilities to achieve
my goals
What is self-control? - ANSWER-Aka self regulation - how well I can change my
thoughts, emotions, moods, impulses or performances in order to achieve my goal
or meet a social/cultural expectation
When does the development of self-concept begin? - ANSWER-6-7 months of age
Self-fulfilling prophecy - ANSWER-The way self-concept influences the personality,
how we see ourselves in the present and future behaviour and that of others
Self-imposed prophecy - ANSWER-Ones that influence your behaviour - your attitude
towards something
