NU 530
Organizational Systems & Behavior
MIDTERM READINESS EXAM
GUIDE
Q&S
©2024/2025
,1. Question 1:
In which model of organizational behavior does the
emphasis lie on the organization as a system responding to
external and internal stimuli?
A) Classical Model
B) Human Relations Model
C) Systems Model
D) Contingency Model
Answer: C
Rationale: The Systems Model views organizations as
complex systems that interact with their environment,
integrating inputs, processes, and outputs.
2. Question 2:
The concept of emotional intelligence is vital in nursing
leadership. Which component is NOT included in
Goleman’s model of emotional intelligence?
A) Self-awareness
B) Self-regulation
C) Technical proficiency
D) Social skills
Answer: C
Rationale: Technical proficiency is not considered part
of emotional intelligence, which focuses on personal and
interpersonal competencies.
3. Question 3:
Which technique is primarily used to promote teamwork in
healthcare organizations?
A) Budgeting
B) Staff training
C) Standard operating procedures
©2024/2025
, D) Performance reviews
Answer: B
Rationale: Staff training focuses on developing
interpersonal skills and collaboration among team
members, which promotes teamwork.
4. Question 4:
Which organizational structure is most effective in rapidly
adapting to change in healthcare settings?
A) Functional Structure
B) Divisional Structure
C) Matrix Structure
D) Flat Structure
Answer: D
Rationale: A flat structure minimizes hierarchical layers
and allows for faster decision-making and responsiveness
to change.
5. Question 5:
The process of collecting and analyzing data to improve
the quality of patient care is known as:
A) Clinical audit
B) Evidence-based practice
C) Quality assurance
D) Outcome measurement
Answer: A
Rationale: Clinical audits involve systematic reviews of
care against explicit criteria to ensure quality improvement.
### Fill-in-the-Blank Questions
6. Question 6:
The ________ theory suggests that leaders should adapt
©2024/2025
Organizational Systems & Behavior
MIDTERM READINESS EXAM
GUIDE
Q&S
©2024/2025
,1. Question 1:
In which model of organizational behavior does the
emphasis lie on the organization as a system responding to
external and internal stimuli?
A) Classical Model
B) Human Relations Model
C) Systems Model
D) Contingency Model
Answer: C
Rationale: The Systems Model views organizations as
complex systems that interact with their environment,
integrating inputs, processes, and outputs.
2. Question 2:
The concept of emotional intelligence is vital in nursing
leadership. Which component is NOT included in
Goleman’s model of emotional intelligence?
A) Self-awareness
B) Self-regulation
C) Technical proficiency
D) Social skills
Answer: C
Rationale: Technical proficiency is not considered part
of emotional intelligence, which focuses on personal and
interpersonal competencies.
3. Question 3:
Which technique is primarily used to promote teamwork in
healthcare organizations?
A) Budgeting
B) Staff training
C) Standard operating procedures
©2024/2025
, D) Performance reviews
Answer: B
Rationale: Staff training focuses on developing
interpersonal skills and collaboration among team
members, which promotes teamwork.
4. Question 4:
Which organizational structure is most effective in rapidly
adapting to change in healthcare settings?
A) Functional Structure
B) Divisional Structure
C) Matrix Structure
D) Flat Structure
Answer: D
Rationale: A flat structure minimizes hierarchical layers
and allows for faster decision-making and responsiveness
to change.
5. Question 5:
The process of collecting and analyzing data to improve
the quality of patient care is known as:
A) Clinical audit
B) Evidence-based practice
C) Quality assurance
D) Outcome measurement
Answer: A
Rationale: Clinical audits involve systematic reviews of
care against explicit criteria to ensure quality improvement.
### Fill-in-the-Blank Questions
6. Question 6:
The ________ theory suggests that leaders should adapt
©2024/2025
