HRM3706 Assignment 5
Semester 2 2024
QUESTIONS WITH ANSWERS
, HRM3706 Assignment 5 Semester 2 2024
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE
Provide advice on how best to align the strategic objectives/goals of
Zonk’izizwe Trading Store with the operational plan of the department and
individual performance goals in order to ensure that the strategic goals are
implemented successfully. Provide relevant examples. [20]
Aligning the strategic objectives of Zonk’izizwe Trading Store with the
operational plan of the department and individual performance goals is key
to ensuring that the organization achieves its long-term goals. Here is a
step-by-step guide on how to create this alignment:
1. Understand the Strategic Objectives
The first step is to clearly define and understand the company’s strategic
goals. These could include objectives like expanding the customer base,
increasing revenue, improving customer service, or enhancing product
offerings. For example, if the strategy is to increase market share by 15%
within a year, all actions in the operational plan should support this.
2. Translate Strategic Goals into Departmental Objectives
Once strategic objectives are set, they need to be broken down into
specific, measurable departmental goals. Each department should
understand how its role contributes to the overall strategy.
• Example: If the strategic goal is to increase revenue, the sales
department might have a target to increase sales by 20%, while the
Semester 2 2024
QUESTIONS WITH ANSWERS
, HRM3706 Assignment 5 Semester 2 2024
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE
Provide advice on how best to align the strategic objectives/goals of
Zonk’izizwe Trading Store with the operational plan of the department and
individual performance goals in order to ensure that the strategic goals are
implemented successfully. Provide relevant examples. [20]
Aligning the strategic objectives of Zonk’izizwe Trading Store with the
operational plan of the department and individual performance goals is key
to ensuring that the organization achieves its long-term goals. Here is a
step-by-step guide on how to create this alignment:
1. Understand the Strategic Objectives
The first step is to clearly define and understand the company’s strategic
goals. These could include objectives like expanding the customer base,
increasing revenue, improving customer service, or enhancing product
offerings. For example, if the strategy is to increase market share by 15%
within a year, all actions in the operational plan should support this.
2. Translate Strategic Goals into Departmental Objectives
Once strategic objectives are set, they need to be broken down into
specific, measurable departmental goals. Each department should
understand how its role contributes to the overall strategy.
• Example: If the strategic goal is to increase revenue, the sales
department might have a target to increase sales by 20%, while the
