, HRM3706 Assignment 5 (COMPLETE ANSWERS)
Semester 2 2024 - DUE 2024 ; 100% TRUSTED
Complete, trusted solutions and explanations.
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING
STORE Provide advice on how best to align the strategic
objectives/goals of Zonk’izizwe Trading Store with the
operational plan of the department and individual performance
goals in order to ensure that the strategic goals are
implemented successfully. Provide relevant examples. [20] 1.2
At which stage of the performance management process should
the average performers ensure that their performance goals are
realistic and achievable? [10] 1.2.1 Identify and explain the
stage. (2) 1.2.2 Explain how underperformers can ensure that
their goals are realistic and achievable. (6)
1.1 Aligning Strategic Objectives with Operational Plans and
Individual Performance Goals at Zonk’izizwe Trading Store (20
marks)
To ensure successful implementation of the strategic objectives
at Zonk’izizwe Trading Store, alignment between the strategic
goals, operational plans, and individual performance goals is
essential. Here’s how to achieve this alignment:
1. Define Clear Strategic Objectives: The strategic objectives
must be specific, measurable, achievable, relevant, and
time-bound (SMART). For example, if the strategic goal is
to improve customer satisfaction, the store might aim to
reduce customer complaints by 20% over the next year.
Semester 2 2024 - DUE 2024 ; 100% TRUSTED
Complete, trusted solutions and explanations.
pERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING
STORE Provide advice on how best to align the strategic
objectives/goals of Zonk’izizwe Trading Store with the
operational plan of the department and individual performance
goals in order to ensure that the strategic goals are
implemented successfully. Provide relevant examples. [20] 1.2
At which stage of the performance management process should
the average performers ensure that their performance goals are
realistic and achievable? [10] 1.2.1 Identify and explain the
stage. (2) 1.2.2 Explain how underperformers can ensure that
their goals are realistic and achievable. (6)
1.1 Aligning Strategic Objectives with Operational Plans and
Individual Performance Goals at Zonk’izizwe Trading Store (20
marks)
To ensure successful implementation of the strategic objectives
at Zonk’izizwe Trading Store, alignment between the strategic
goals, operational plans, and individual performance goals is
essential. Here’s how to achieve this alignment:
1. Define Clear Strategic Objectives: The strategic objectives
must be specific, measurable, achievable, relevant, and
time-bound (SMART). For example, if the strategic goal is
to improve customer satisfaction, the store might aim to
reduce customer complaints by 20% over the next year.
