IAHSS Supervisor - Third Addition Exam
with complete solutions
What |always |stays |constant |regardless |of |where |you |work? |- |correct |answer-Change
What |is |the |goal |of |managed |care |systems? |- |correct |answer-To |control |cost
Which |category |in |the |institutions |organizational |chart |best |describes |line |officers' |position? |- |
correct |answer-Employee
What |is |the |most |important |factor |in |being |a |security |officer? |- |correct |answer-Honesty |and |
integrity
What |does |CMS |stand |for? |- |correct |answer-Centers |for |Medicare |& |Medicaid |Services
What |does |FTE |stand |for? |- |correct |answer-Full |Time |Equivalent
What |does |HIPPA |stand |for? |- |correct |answer-Health |Insurance |Portability |and |Accountability |Act
Who |makes |most |of |the |critical |security |decisions |in |the |organization? |- |correct |answer-Security |
Officer
For |whom |do |supervisors |advocate? |- |correct |answer-Employees |and |the |organization
What |the |two |distinct |sides |of |a |supervisor's |work? |- |correct |answer-Personnel |and |tasks
What |are |three |tasks |assigned |to |a |supervisor? |- |correct |answer-1) |Documentation |2) |Scheduling |
and |3) |Budget
, What |is |the |simple |secret |to |keeping |employees |content? |- |correct |answer-Take |care |of |the |little |
things
A |good |supervisor |is |one |who |can |create |_________________________ |. |- |correct |answer-Balance
What |percentage |of |the |security |operating |budget |is |allocated |to |labor |and |labor-related |costs? |- |
correct |answer-More |than |93%
A |simple |rule |of |that |is |what |is |for |the |team |or |_________________________ |wins |out |over |what
|is |good |for |the |________________________. |- |correct |answer-Organization.... |individual
Real |recognition, |given |____________________, |makes |an |impact |and |helps |build |individual |as |well
|as |team |morale. |- |correct |answer-Correctly
As |a |supervisor, |you |must |recognize |what |various |staff |member |are |_______________ |at |and |then
|work |to |put |them |in |situations |where |they |can |____________________. |- |correct |answer-Good.....
|flourish
Documenting |employee |performance |is |an |essential, |________________ |process. |- |correct |answer-
Everyday
The |schedule |must, |first, |work |for |your |______________________ |and, |second, |be |fair |and |
equitable |for |your |__________________________. |- |correct |answer-Organization..... |staff
Policies |and |procedures |are |written |to |__________________ |the |organization |and |the |officers. |- |
correct |answer-Protect
Which |of |these |is |one |of |the |most |important |activities |that |management |has |in |dealing |with |
security |personnel? |- |correct |answer-Communications
Which |of |the |following |is |one |of |the |benefits |of |recognizing |employees? |- |correct |answer-
Promotes |teamwork |and |appreciation
with complete solutions
What |always |stays |constant |regardless |of |where |you |work? |- |correct |answer-Change
What |is |the |goal |of |managed |care |systems? |- |correct |answer-To |control |cost
Which |category |in |the |institutions |organizational |chart |best |describes |line |officers' |position? |- |
correct |answer-Employee
What |is |the |most |important |factor |in |being |a |security |officer? |- |correct |answer-Honesty |and |
integrity
What |does |CMS |stand |for? |- |correct |answer-Centers |for |Medicare |& |Medicaid |Services
What |does |FTE |stand |for? |- |correct |answer-Full |Time |Equivalent
What |does |HIPPA |stand |for? |- |correct |answer-Health |Insurance |Portability |and |Accountability |Act
Who |makes |most |of |the |critical |security |decisions |in |the |organization? |- |correct |answer-Security |
Officer
For |whom |do |supervisors |advocate? |- |correct |answer-Employees |and |the |organization
What |the |two |distinct |sides |of |a |supervisor's |work? |- |correct |answer-Personnel |and |tasks
What |are |three |tasks |assigned |to |a |supervisor? |- |correct |answer-1) |Documentation |2) |Scheduling |
and |3) |Budget
, What |is |the |simple |secret |to |keeping |employees |content? |- |correct |answer-Take |care |of |the |little |
things
A |good |supervisor |is |one |who |can |create |_________________________ |. |- |correct |answer-Balance
What |percentage |of |the |security |operating |budget |is |allocated |to |labor |and |labor-related |costs? |- |
correct |answer-More |than |93%
A |simple |rule |of |that |is |what |is |for |the |team |or |_________________________ |wins |out |over |what
|is |good |for |the |________________________. |- |correct |answer-Organization.... |individual
Real |recognition, |given |____________________, |makes |an |impact |and |helps |build |individual |as |well
|as |team |morale. |- |correct |answer-Correctly
As |a |supervisor, |you |must |recognize |what |various |staff |member |are |_______________ |at |and |then
|work |to |put |them |in |situations |where |they |can |____________________. |- |correct |answer-Good.....
|flourish
Documenting |employee |performance |is |an |essential, |________________ |process. |- |correct |answer-
Everyday
The |schedule |must, |first, |work |for |your |______________________ |and, |second, |be |fair |and |
equitable |for |your |__________________________. |- |correct |answer-Organization..... |staff
Policies |and |procedures |are |written |to |__________________ |the |organization |and |the |officers. |- |
correct |answer-Protect
Which |of |these |is |one |of |the |most |important |activities |that |management |has |in |dealing |with |
security |personnel? |- |correct |answer-Communications
Which |of |the |following |is |one |of |the |benefits |of |recognizing |employees? |- |correct |answer-
Promotes |teamwork |and |appreciation
