Chapter 12. Emergencies and Injuries
1. Which nursing action would facilitate care being provided to a child in an
emergency situation?
a. Encourage the family to remain in the waiting room.
b. Assist parents in distracting the child during a
procedure. c. Always reassure the child and family.
d. Give explanations using professional terminology.
ANS: B
Include parents as partners in the childs treatments. Parents may need direct guidance in
concrete terms to help distract the child. Allowing the parents to remain with the child may
help calm the child. Telling the truth is the most important thing. False reassurance does not
facilitate a trusting relationship. Professional terminology may not be understood. Speak to the
child and family in language that they will understand.
2. The father of a child in the emergency department is yelling at the physician and
nurses. Which action would be contraindicated in this situation?
a. Provide a nondefensive response.
b. Encourage the father to talk about his
feelings. c. Speak in simple, short sentences.
d. Tell the father he must wait in the waiting room.
ANS: D
Because a parent who is upset may be aggravated by observers, he should be directed to a
quiet area. When dealing with parents who are upset, it is important not to be defensive or
attempt to justify anyones actions. Encouraging the father to talk about his feelings may assist
him to acknowledge his emotions and may defuse his angry reaction. People who are upset
need to be spoken to with simple words (no longer than five letters) and short sentences (no
more than five words).
3. Which would be an appropriate nursing intervention for a 6-month-old infant in
the emergency department?
, a. Distract the infant with noise or bright
lights. b. Avoid warming the infant.
c. Remove any pacifiers from the baby.
d. Encourage the parent to hold the infant.
ANS: D
Parents should be encouraged to hold the infant as much as possible while in the emergency
department. Having the parent hold the infant may help to calm the child. Distraction with
noise or bright lights would be most appropriate for a preschool-age child. In an emergency
healthcare
1. Which nursing action would facilitate care being provided to a child in an
emergency situation?
a. Encourage the family to remain in the waiting room.
b. Assist parents in distracting the child during a
procedure. c. Always reassure the child and family.
d. Give explanations using professional terminology.
ANS: B
Include parents as partners in the childs treatments. Parents may need direct guidance in
concrete terms to help distract the child. Allowing the parents to remain with the child may
help calm the child. Telling the truth is the most important thing. False reassurance does not
facilitate a trusting relationship. Professional terminology may not be understood. Speak to the
child and family in language that they will understand.
2. The father of a child in the emergency department is yelling at the physician and
nurses. Which action would be contraindicated in this situation?
a. Provide a nondefensive response.
b. Encourage the father to talk about his
feelings. c. Speak in simple, short sentences.
d. Tell the father he must wait in the waiting room.
ANS: D
Because a parent who is upset may be aggravated by observers, he should be directed to a
quiet area. When dealing with parents who are upset, it is important not to be defensive or
attempt to justify anyones actions. Encouraging the father to talk about his feelings may assist
him to acknowledge his emotions and may defuse his angry reaction. People who are upset
need to be spoken to with simple words (no longer than five letters) and short sentences (no
more than five words).
3. Which would be an appropriate nursing intervention for a 6-month-old infant in
the emergency department?
, a. Distract the infant with noise or bright
lights. b. Avoid warming the infant.
c. Remove any pacifiers from the baby.
d. Encourage the parent to hold the infant.
ANS: D
Parents should be encouraged to hold the infant as much as possible while in the emergency
department. Having the parent hold the infant may help to calm the child. Distraction with
noise or bright lights would be most appropriate for a preschool-age child. In an emergency
healthcare
