Communication Skills for Nurses 9th Edition by
Elizabeth Arnold, Kathleen Boggs
Ambiguous - ANSWER:a disconfirming reponse with more than one meaning, leaving
the other party unsure of the rsponders postion.
Articulation - ANSWER:the process correctly pronouncing all the necessary parts of
the word.
Ambushing - ANSWER:a style in which the receiver listens carefully to gather
information to use in an attack on the speaker.
Artifact - ANSWER:a simple object or ornament representing significant cultural
meaning.
Attending - ANSWER:the process of focusing on certain stimuli from the
environment.
Channel - ANSWER:the medium through which a message passes from sender to
receiver.
Climate - ANSWER:the emotional tone of a relationship as it is expressed in the
message that the partners send and receive.
Communication - ANSWER:the process of human beings responding to
verbal/nonverbal behavior. A human survival skills needed to maintain contact with
the world.
Concise - ANSWER:to be clear and brief.
Connotation - ANSWER:the emotional associations of a term.
Consensus - ANSWER:agreement between group members about a decision.
Credibility - ANSWER:the believability of a speaker or other source of information.
Chronemics - ANSWER:the study of how humans use and structure time.
Conversation narcissist - ANSWER:one who turns the attention of the conversation
to themselves.
Critical listening - ANSWER:listening in which the goal is to evaluate the quality or
accuracy of the speakers remarks.