TEST BANK FOR INTERPERSONAL RELATIONSHIPS
PROFESSIONAL COMMUNICATION SKILLS FOR NURSES 8TH
EDITION ARNOLD/ALL CHAPTERS 1-26/WITH COMPLETE
ANSWERS
,Table of Contents
Chapter 1: Theory Based Perspectives And Contemporary Dynamics ......................................................... 3
Chapter 2: Professional Guides For NURSING Communication .................................................................. 10
Chapter 3: Clinical Judgment And Ethical Decision Making ........................................................................ 19
Chapter 4: Clarity And Safety In Communication ....................................................................................... 27
Chapter 5: Developing Therapeutic Communication Skills......................................................................... 36
Chapter 6: Variation In Communication Styles ........................................................................................... 46
Chapter 7: Intercultural Communication .................................................................................................... 54
Chapter 8: Therapeutic Communication In Groups .................................................................................... 62
Chapter 9: Self Concept In Professional Interpersonal Relationships ........................................................ 72
Chapter 10: Developing Therapeutic Relationships.................................................................................... 78
Chapter 11: Bridges And Barriers In Therapeutic Relationships ................................................................. 88
Chapter 12: Communicating With Families ................................................................................................ 95
Chapter 13: Resolving Conflicts Between Nurse And Client ..................................................................... 104
Chapter 14: Communicating To Encourage Health Literacy, Health Promotion, And Prevention Of Disease
.................................................................................................................................................................. 114
Chapter 15: Health Teaching And Coaching ............................................................................................. 123
Chapter 16: Empowerment-Oriented Communication Strategies To Reduce Stress ............................... 133
Chapter 17: Communicating With Clients Experiencing Communication Deficits ................................... 139
Chapter 18: Communicating With Children .............................................................................................. 146
Chapter 19: Communicating With Older Adults ....................................................................................... 154
Chapter 20: Communicating With Clients In Crisis ................................................................................... 164
Chapter 21: Communicating With Clients And Families At The End Of Life ............................................. 174
Chapter 22: Role Relationships And Interprofessional Communication .................................................. 184
Chapter 23: Communicating With Other Health Professionals ................................................................ 191
Chapter 24: Communicating For Continuity Of Care ................................................................................ 197
Chapter 25: Documentation In An Electronic Era ..................................................................................... 207
Chapter 26: Communicating At The Point Of Care: Application Of Health Information Technologies .... 214
,Chapter 1: Theory Based Perspectives And Contemporary Dynamics
Arnold: Interpersonal Relationships, 8th Edition
MULTIPLE CHOICE
1. When Describing NURSING To A Group Of NURSING Students, The NURSING Instructor Lists All
Of The Following Characteristics Of NURSING Except
A. Historically NURSING Is As Old As Mankind.
B. NURSING Was Originally Practiced Informally By Religious Orders Dedicated To Care Of The Sick.
C. NURSING Was Later Practiced In The Home By Female Caregivers With No Formal Education.
D. NURSING Has Always Been Identifiable As A Distinct Occupation.
CORRECT ANSWER: A
Historically, NURSING Is As Old As Mankind. Originally Practiced Informally By Religious Orders
Dedicated To Care Of The Sick And Later In The Home By Female Caregivers With No Formal Education,
NURSING Was Not Identifiable As A Distinct Occupation Until The 1854 Crimean War. There, Florence
Nightingale’s Notes On NURSING Introduced The World To The Functional Roles Of Professional
NURSING And The Need For Formal Education.
DIF: Cognitive Level: ComprehensionREF: P. 1 TOP: Step Of The NURSING Process: All Phases
MSC: Client Needs: Psychosocial Integrity
2. The NURSING Profession’s First Nurse Researcher, Who Served As An Early Advocate For
High-Quality Care And Used Statistical Data To Document The Need For Handwashing In Preventing
Infection, Was
A. Abraham Maslow.
B. Martha Rogers.
C. Hildegard Peplau.
D. Florence Nightingale.
CORRECT ANSWER: D
An Early Advocate For High-Quality Care, Florence Nightingale’s Use Of Statistical Data To Document The
Need For Handwashing In Preventing Infection Marks Her As The Profession’s First Nurse Researcher.
DIF: Cognitive Level: Knowledge REF: P. 1 TOP: Step Of The NURSING Process: All Phases
MSC: Client Needs: Management Of Care
, 3. Today, Professional NURSING Education Begins At The
A. Undergraduate Level.
B. Graduate Level.
C. Advanced Practice Level.
D. Administrative Level.
CORRECT ANSWER: A
Today, Professional NURSING Education Begins At The Undergraduate Level, With A Growing Number Of
Nurses Choosing Graduate Studies To Support Differentiated Practice Roles And/Or Research
Opportunities. Nurses Are Prepared To Function As Advanced Practice Nurse Practitioners,
Administrators, And Educators.
DIF: Cognitive Level: ComprehensionREF: P. 2 TOP: Step Of The NURSING Process: All Phases
MSC: Client Needs: Management Of Care
4. NURSING’s Metaparadigm, Or Worldview, Distinguishes The NURSING Profession From Other
Disciplines And Emphasizes Its Unique Functional Characteristics. The Four Key Concepts That Form The
Foundation For All NURSING Theories Are
A. Caring, Compassion, Health Promotion, And Education.
B. Respect, Integrity, Honesty, And Advocacy.
C. Person, Environment, Health, And NURSING.
D. NURSING, Teaching, Caring, And Health Promotion.
CORRECT ANSWER: C
Individual NURSING Theories Represent Different Interpretations Of The Phenomenon Of NURSING, But
Central Constructs—Person, Environment, Health, And NURSING—Are Found In All Theories And
Models. They Are Referred To As NURSING’s Metaparadigm.
DIF: Cognitive Level: Knowledge REF: P. 2 TOP: Step Of The NURSING Process: All Phases
MSC: Client Needs: Management Of Care
5. When Admitting A Client To The Medical-Surgical Unit, The Nurse Asks The Client About Cultural
Issues. The Nurse Is Demonstrating Use Of The Concept Of
A. Person.
B. Environment.
PROFESSIONAL COMMUNICATION SKILLS FOR NURSES 8TH
EDITION ARNOLD/ALL CHAPTERS 1-26/WITH COMPLETE
ANSWERS
,Table of Contents
Chapter 1: Theory Based Perspectives And Contemporary Dynamics ......................................................... 3
Chapter 2: Professional Guides For NURSING Communication .................................................................. 10
Chapter 3: Clinical Judgment And Ethical Decision Making ........................................................................ 19
Chapter 4: Clarity And Safety In Communication ....................................................................................... 27
Chapter 5: Developing Therapeutic Communication Skills......................................................................... 36
Chapter 6: Variation In Communication Styles ........................................................................................... 46
Chapter 7: Intercultural Communication .................................................................................................... 54
Chapter 8: Therapeutic Communication In Groups .................................................................................... 62
Chapter 9: Self Concept In Professional Interpersonal Relationships ........................................................ 72
Chapter 10: Developing Therapeutic Relationships.................................................................................... 78
Chapter 11: Bridges And Barriers In Therapeutic Relationships ................................................................. 88
Chapter 12: Communicating With Families ................................................................................................ 95
Chapter 13: Resolving Conflicts Between Nurse And Client ..................................................................... 104
Chapter 14: Communicating To Encourage Health Literacy, Health Promotion, And Prevention Of Disease
.................................................................................................................................................................. 114
Chapter 15: Health Teaching And Coaching ............................................................................................. 123
Chapter 16: Empowerment-Oriented Communication Strategies To Reduce Stress ............................... 133
Chapter 17: Communicating With Clients Experiencing Communication Deficits ................................... 139
Chapter 18: Communicating With Children .............................................................................................. 146
Chapter 19: Communicating With Older Adults ....................................................................................... 154
Chapter 20: Communicating With Clients In Crisis ................................................................................... 164
Chapter 21: Communicating With Clients And Families At The End Of Life ............................................. 174
Chapter 22: Role Relationships And Interprofessional Communication .................................................. 184
Chapter 23: Communicating With Other Health Professionals ................................................................ 191
Chapter 24: Communicating For Continuity Of Care ................................................................................ 197
Chapter 25: Documentation In An Electronic Era ..................................................................................... 207
Chapter 26: Communicating At The Point Of Care: Application Of Health Information Technologies .... 214
,Chapter 1: Theory Based Perspectives And Contemporary Dynamics
Arnold: Interpersonal Relationships, 8th Edition
MULTIPLE CHOICE
1. When Describing NURSING To A Group Of NURSING Students, The NURSING Instructor Lists All
Of The Following Characteristics Of NURSING Except
A. Historically NURSING Is As Old As Mankind.
B. NURSING Was Originally Practiced Informally By Religious Orders Dedicated To Care Of The Sick.
C. NURSING Was Later Practiced In The Home By Female Caregivers With No Formal Education.
D. NURSING Has Always Been Identifiable As A Distinct Occupation.
CORRECT ANSWER: A
Historically, NURSING Is As Old As Mankind. Originally Practiced Informally By Religious Orders
Dedicated To Care Of The Sick And Later In The Home By Female Caregivers With No Formal Education,
NURSING Was Not Identifiable As A Distinct Occupation Until The 1854 Crimean War. There, Florence
Nightingale’s Notes On NURSING Introduced The World To The Functional Roles Of Professional
NURSING And The Need For Formal Education.
DIF: Cognitive Level: ComprehensionREF: P. 1 TOP: Step Of The NURSING Process: All Phases
MSC: Client Needs: Psychosocial Integrity
2. The NURSING Profession’s First Nurse Researcher, Who Served As An Early Advocate For
High-Quality Care And Used Statistical Data To Document The Need For Handwashing In Preventing
Infection, Was
A. Abraham Maslow.
B. Martha Rogers.
C. Hildegard Peplau.
D. Florence Nightingale.
CORRECT ANSWER: D
An Early Advocate For High-Quality Care, Florence Nightingale’s Use Of Statistical Data To Document The
Need For Handwashing In Preventing Infection Marks Her As The Profession’s First Nurse Researcher.
DIF: Cognitive Level: Knowledge REF: P. 1 TOP: Step Of The NURSING Process: All Phases
MSC: Client Needs: Management Of Care
, 3. Today, Professional NURSING Education Begins At The
A. Undergraduate Level.
B. Graduate Level.
C. Advanced Practice Level.
D. Administrative Level.
CORRECT ANSWER: A
Today, Professional NURSING Education Begins At The Undergraduate Level, With A Growing Number Of
Nurses Choosing Graduate Studies To Support Differentiated Practice Roles And/Or Research
Opportunities. Nurses Are Prepared To Function As Advanced Practice Nurse Practitioners,
Administrators, And Educators.
DIF: Cognitive Level: ComprehensionREF: P. 2 TOP: Step Of The NURSING Process: All Phases
MSC: Client Needs: Management Of Care
4. NURSING’s Metaparadigm, Or Worldview, Distinguishes The NURSING Profession From Other
Disciplines And Emphasizes Its Unique Functional Characteristics. The Four Key Concepts That Form The
Foundation For All NURSING Theories Are
A. Caring, Compassion, Health Promotion, And Education.
B. Respect, Integrity, Honesty, And Advocacy.
C. Person, Environment, Health, And NURSING.
D. NURSING, Teaching, Caring, And Health Promotion.
CORRECT ANSWER: C
Individual NURSING Theories Represent Different Interpretations Of The Phenomenon Of NURSING, But
Central Constructs—Person, Environment, Health, And NURSING—Are Found In All Theories And
Models. They Are Referred To As NURSING’s Metaparadigm.
DIF: Cognitive Level: Knowledge REF: P. 2 TOP: Step Of The NURSING Process: All Phases
MSC: Client Needs: Management Of Care
5. When Admitting A Client To The Medical-Surgical Unit, The Nurse Asks The Client About Cultural
Issues. The Nurse Is Demonstrating Use Of The Concept Of
A. Person.
B. Environment.
