DFMC Test Study Questions with Correct
Answers| Latest Update
What is the purpose of the "Analyze the Issue" step in the Decision Support Model? -
✔✔Study/determine the nature and relationships of the parts by analysis. Simplify complex
issues, understand the environment and logically gain insight about the issue.
What are the tools used in the "Analyze the Issue" step in the Decision Support Model? -
✔✔1. Affinity Diagram
2. Relations Diagram
3. "Q" Box
What are the deliverables of the "Analyze the Issue" step in the Decision Support Model? -
✔✔1. Relevant Facts
2. Necessary Assumptions
3. Valid Limitations
4. Defined and Weighted Evaluation Criteria
What criteria defines and adds goodness? - ✔✔Evaluation Criteria
What criteria defines must haves and removes badness (a lack of goodness)? - ✔✔Screening
Criteria
What are the characteristics of a good set of evaluation criteria? - ✔✔1. Criteria measure
"effectiveness" towards achieving objective (goodness)
2. Sufficient number of criteria (differentiate between alternatives)
3. Each criterion is distinctive (no double counting)
4. Each criterion is definable and measurable on a relative scale (degrees of goodness)
,What is the purpose of the "Develop Alternatives" step in the Decision Support Model? -
✔✔To get to the state where marginal benefits outweigh the marginal costs.
What are the tools used in the "Develop Alternatives" step in the Decision Support Model? -
✔✔1. SWOT
2. Brainstorming
3. Benchmarking
What is the deliverable of the "Develop Alternatives" step in the Decision Support Model? -
✔✔List of feasible and genuine alternatives (at least 3)
What are the methods of brainstorming? - ✔✔1. Spontaneous
2. Round Robin
3. Written
What is spontaneous brainstorming? - ✔✔No rules and free-flowing (non-judgemental). May
turn into a dominated discussion.
What is round robin brainstorming? - ✔✔Everyone has a chance to contribute. Takes a little
more time. Order Matters.
What is written brainstorming? - ✔✔Anonymous. All inputs equally weighted. Takes the
longest.
What are the characteristics of good alternatives? - ✔✔1. Broadly Constructed
2. Feasible
3. Genuine
4. Reasonably Numerous
, What is the purpose of the "Evaluate the Alternatives" step in the Decision Support Model? -
✔✔Apply appropriate level of measurement to different types of data. Apply concepts for
methodically valuating alternatives to help solve complex problems.
What are the types of data in order of increasing usefulness or fidelity? - ✔✔1. Nominal (no
order)
2. Ordinal (ordered)
3. Interval (differences, 0 is arbitrary)
4. Ratio (0 = none of the variables)
Which data elements are qualitative? - ✔✔1. Nominal
2. Ordinal
Which data elements are quantitative? - ✔✔1. Interval
2. Ratio
What are the tools used in the "Evaluate the Alternatives" step in the Decision Support Model?
- ✔✔1. Pros & Cons
2. Trade-Off Table
3. Prioritization Matrix
What are the "Pros & Cons" of the Pros & Cons method of evaluation? - ✔✔Pros: Relatively
quick & easy
Cons: Often subjective/may not lead to the "best" alternative
What are the "Pros & Cons" of the Trade-Off Table method of evaluation? - ✔✔Pros: Helps
identify the degree of variation between the alternatives
Answers| Latest Update
What is the purpose of the "Analyze the Issue" step in the Decision Support Model? -
✔✔Study/determine the nature and relationships of the parts by analysis. Simplify complex
issues, understand the environment and logically gain insight about the issue.
What are the tools used in the "Analyze the Issue" step in the Decision Support Model? -
✔✔1. Affinity Diagram
2. Relations Diagram
3. "Q" Box
What are the deliverables of the "Analyze the Issue" step in the Decision Support Model? -
✔✔1. Relevant Facts
2. Necessary Assumptions
3. Valid Limitations
4. Defined and Weighted Evaluation Criteria
What criteria defines and adds goodness? - ✔✔Evaluation Criteria
What criteria defines must haves and removes badness (a lack of goodness)? - ✔✔Screening
Criteria
What are the characteristics of a good set of evaluation criteria? - ✔✔1. Criteria measure
"effectiveness" towards achieving objective (goodness)
2. Sufficient number of criteria (differentiate between alternatives)
3. Each criterion is distinctive (no double counting)
4. Each criterion is definable and measurable on a relative scale (degrees of goodness)
,What is the purpose of the "Develop Alternatives" step in the Decision Support Model? -
✔✔To get to the state where marginal benefits outweigh the marginal costs.
What are the tools used in the "Develop Alternatives" step in the Decision Support Model? -
✔✔1. SWOT
2. Brainstorming
3. Benchmarking
What is the deliverable of the "Develop Alternatives" step in the Decision Support Model? -
✔✔List of feasible and genuine alternatives (at least 3)
What are the methods of brainstorming? - ✔✔1. Spontaneous
2. Round Robin
3. Written
What is spontaneous brainstorming? - ✔✔No rules and free-flowing (non-judgemental). May
turn into a dominated discussion.
What is round robin brainstorming? - ✔✔Everyone has a chance to contribute. Takes a little
more time. Order Matters.
What is written brainstorming? - ✔✔Anonymous. All inputs equally weighted. Takes the
longest.
What are the characteristics of good alternatives? - ✔✔1. Broadly Constructed
2. Feasible
3. Genuine
4. Reasonably Numerous
, What is the purpose of the "Evaluate the Alternatives" step in the Decision Support Model? -
✔✔Apply appropriate level of measurement to different types of data. Apply concepts for
methodically valuating alternatives to help solve complex problems.
What are the types of data in order of increasing usefulness or fidelity? - ✔✔1. Nominal (no
order)
2. Ordinal (ordered)
3. Interval (differences, 0 is arbitrary)
4. Ratio (0 = none of the variables)
Which data elements are qualitative? - ✔✔1. Nominal
2. Ordinal
Which data elements are quantitative? - ✔✔1. Interval
2. Ratio
What are the tools used in the "Evaluate the Alternatives" step in the Decision Support Model?
- ✔✔1. Pros & Cons
2. Trade-Off Table
3. Prioritization Matrix
What are the "Pros & Cons" of the Pros & Cons method of evaluation? - ✔✔Pros: Relatively
quick & easy
Cons: Often subjective/may not lead to the "best" alternative
What are the "Pros & Cons" of the Trade-Off Table method of evaluation? - ✔✔Pros: Helps
identify the degree of variation between the alternatives
