A negotiating technique that is effective when talking with high-level management is _____.
a) crazy bucks
b) feel, felt, found
c) I am in control
d) dumb is smart - ANS-✔✔d) dumb is smart
The element that is essential to negotiating success so that both parties feel they were treated
justly is _____.
a) domination
b) goal-orientation
c) fairness
d) scheduling - ANS-✔✔c) fairness
A way to visually identify relationships between consequences and causes is to diagram them
using a _____.
a) workflow diagram
b) cause and consequence diagram
c) mind-mapping diagram
d) fishbone diagram - ANS-✔✔d) fishbone diagram
In problem solving, a method for generating many alternatives is the _____.
a) case logic method
b) brainstorming method
c) delphi method