MPO PRACTICE EXAM QUESTIONS AND ANSWERS
• If Cedric is dependable, responsible, achievement-oriented, and persistent, he is
demonstrating which of the big 5 personality dimensions? - ANSWER - High
conscientiousness
• E.L. Thorndike's law of effect states that - ANSWER o A response followed by a
reward is more likely to recur in the future
• Which of the following theories suggests that high employee performance not
followed by a monetary reward will make future high performance less likely? -
ANSWER to Reinforcement theory
• George does not score well on IQ tests yet he has a unique ability to deal with
complex interpersonal situations - ANSWER o Multiple intelligence
• Agency costs are likely to arise when - ANSWER o Principals and agents may
have different goals
• Julia wants to use positive reinforcement and decides to pay bonuses to her
employees each time a new customer contract is signed - ANSWER o Fixed
interval
• What refers to decisions about whether to join or remain w an organization -
ANSWER o Membership behaviours
• According to a merit increase grid, one of the factors that determines the size and
frequency of pay increases is the - ANSWER o an Individual's performance rating
• According to expectancy theory, motivation is hypothesized to be a function of
what - ANSWER o Instrumentality
• Raul would like to increase intrinsic motivation by giving his employee's
independence and discretion in certain aspects of their job - ANSWER o Autonomy
• ___ can be described as a function of ability and motivation - ANSWER o
behaviours
• When John makes sexist remarks to be humorous, Kathy and ben ignore him and
, do not laugh at his jokes. This is an ex of - ANSWER o Extinction
• Taylor has a goal to work hard and eventually apply for a promotion at the Great
Grain company. Taylor is more - ANSWER o Emptions are congruent to this goal
• Feedback serves two functions for those who receive it: ___ and: - ANSWER o
Instructional and motivational
• ___ rewards are self granted - ANSWER o Intrinsic
• Pay for performance is also referred to as: - ANSWER o Variable pay
• Employees at Max manufacturing strive to operate at zero defect - ANSWER o
Positive reinforcement
• When a behavior is reinforced every time it refers to - ANSWER o Continuous
reinforcement
• Employees at globe trade have always felt that resources and rewards are unfairly
at work, lack of what - ANSWER o Distributive justice
• Rose did not finished her homework by the 7 deadline so she was not allowed to
watch tv for a week - ANSWER o Punishment
• Jane believes if she works hard and takes an online class she will receive a
promotion, element of motivation? - ANSWER o Instrumentality
• If Cedric is dependable, responsible, achievement-oriented, and persistent, he is
demonstrating which of the big 5 personality dimensions? - ANSWER - High
conscientiousness
• E.L. Thorndike's law of effect states that - ANSWER o A response followed by a
reward is more likely to recur in the future
• Which of the following theories suggests that high employee performance not
followed by a monetary reward will make future high performance less likely? -
ANSWER to Reinforcement theory
• George does not score well on IQ tests yet he has a unique ability to deal with
complex interpersonal situations - ANSWER o Multiple intelligence
• Agency costs are likely to arise when - ANSWER o Principals and agents may
have different goals
• Julia wants to use positive reinforcement and decides to pay bonuses to her
employees each time a new customer contract is signed - ANSWER o Fixed
interval
• What refers to decisions about whether to join or remain w an organization -
ANSWER o Membership behaviours
• According to a merit increase grid, one of the factors that determines the size and
frequency of pay increases is the - ANSWER o an Individual's performance rating
• According to expectancy theory, motivation is hypothesized to be a function of
what - ANSWER o Instrumentality
• Raul would like to increase intrinsic motivation by giving his employee's
independence and discretion in certain aspects of their job - ANSWER o Autonomy
• ___ can be described as a function of ability and motivation - ANSWER o
behaviours
• When John makes sexist remarks to be humorous, Kathy and ben ignore him and
, do not laugh at his jokes. This is an ex of - ANSWER o Extinction
• Taylor has a goal to work hard and eventually apply for a promotion at the Great
Grain company. Taylor is more - ANSWER o Emptions are congruent to this goal
• Feedback serves two functions for those who receive it: ___ and: - ANSWER o
Instructional and motivational
• ___ rewards are self granted - ANSWER o Intrinsic
• Pay for performance is also referred to as: - ANSWER o Variable pay
• Employees at Max manufacturing strive to operate at zero defect - ANSWER o
Positive reinforcement
• When a behavior is reinforced every time it refers to - ANSWER o Continuous
reinforcement
• Employees at globe trade have always felt that resources and rewards are unfairly
at work, lack of what - ANSWER o Distributive justice
• Rose did not finished her homework by the 7 deadline so she was not allowed to
watch tv for a week - ANSWER o Punishment
• Jane believes if she works hard and takes an online class she will receive a
promotion, element of motivation? - ANSWER o Instrumentality
