Professionalism Module Test Questions
With 100% Verified Answers
What can be done regarding bullying in the workplace? CORRECT ANSWERS Report
it, because companies usually have policies against bullying.
Which of the following best describes teamwork? CORRECT ANSWERS Working
collaboratively toward a goal shared by all
There can only be one leader on any team. CORRECT ANSWERS False
Which is an appropriate way to protect confidential information? CORRECT ANSWERS
Secure computer systems
Customer privacy policies
Training on confidentiality policies
Darien's event was not a success. He met with his team and listened to their ideas on
how to approach it the next time instead of trying his way again. He showed: CORRECT
ANSWERS Willingness to compromise
Which does NOT contribute to an inclusive workplace? CORRECT ANSWERS
Expecting every employee to understand and display inclusivity
Workplace ____________ is when an adverse or hostile job action is taken against a
person because of a protected characteristic. CORRECT ANSWERS discrimination
Adrian uses the problem-solving method to solve a problem. The solution was
unsuccessful. What should Adrian do next? CORRECT ANSWERS Evaluate the results
and try a new solution.
Who is respecting customers and other restaurant employees with good personal
hygiene? CORRECT ANSWERS Maylee washes her hands each time she comes into
the kitchen.
Even though it could have gone unnoticed, Dean was honest about sending the wrong
bill to a client. Dean showed: CORRECT ANSWERS Accountability
Which time-management tool helps to organize multiple tasks and several people's
schedules? CORRECT ANSWERS Online Calendar
For workplace harassment to be considered illegal, it must meet which of the listed
criteria: CORRECT ANSWERS Unwelcome behavior
Either severe or repeated
Based on a protected characteristic
With 100% Verified Answers
What can be done regarding bullying in the workplace? CORRECT ANSWERS Report
it, because companies usually have policies against bullying.
Which of the following best describes teamwork? CORRECT ANSWERS Working
collaboratively toward a goal shared by all
There can only be one leader on any team. CORRECT ANSWERS False
Which is an appropriate way to protect confidential information? CORRECT ANSWERS
Secure computer systems
Customer privacy policies
Training on confidentiality policies
Darien's event was not a success. He met with his team and listened to their ideas on
how to approach it the next time instead of trying his way again. He showed: CORRECT
ANSWERS Willingness to compromise
Which does NOT contribute to an inclusive workplace? CORRECT ANSWERS
Expecting every employee to understand and display inclusivity
Workplace ____________ is when an adverse or hostile job action is taken against a
person because of a protected characteristic. CORRECT ANSWERS discrimination
Adrian uses the problem-solving method to solve a problem. The solution was
unsuccessful. What should Adrian do next? CORRECT ANSWERS Evaluate the results
and try a new solution.
Who is respecting customers and other restaurant employees with good personal
hygiene? CORRECT ANSWERS Maylee washes her hands each time she comes into
the kitchen.
Even though it could have gone unnoticed, Dean was honest about sending the wrong
bill to a client. Dean showed: CORRECT ANSWERS Accountability
Which time-management tool helps to organize multiple tasks and several people's
schedules? CORRECT ANSWERS Online Calendar
For workplace harassment to be considered illegal, it must meet which of the listed
criteria: CORRECT ANSWERS Unwelcome behavior
Either severe or repeated
Based on a protected characteristic
