CPPS IHI Practice Exam with
Questions and 100% Correct
Answers| Graded A+
Which of the following is emphasized in crew resource management?
A. care standards
B. team leadership
C. caregiver burnout
D. health literacy Correct Answer: B. team leadership
10.
As a result of an adverse drug event, a patient required renal dialysis. A patient safety professional and
other leaders are discussing what to disclose to the patient. In addition to an apology, critical
components of disclosure include
A. a commitment to investigate what happened and how future errors will be prevented.
B. who was involved, when it happened, and how often medication errors occur.
C. plans for staff disciplinary action, physician disciplinary action, and a plan for education.
D. history of pharmacy transcription errors, and the plan to implement an electronic health record.
Correct Answer: A. a commitment to investigate what happened and how future errors will be prevented.
Results from recent tests were not included in a patient transfer from one facility to another, resulting in
an adverse event. Which of the following is the most common cause of this type of harm? A.
inadequate information flow
,B. inattentional blindness
C. normalized deviance
D. insufficient staffing Correct Answer: A. inadequate information flow
A healthcare organization is introducing a new medication administration barcoding system. Which of the
following is the most significant indicator of successful implementation?
A. order accuracy for high-risk medications
B. bar code scanning compliance
C. nursing bar coding knowledge
D. bar coding performance goal setting Correct Answer: B. bar code scanning compliance
A manager demonstrates adherence to the principles of a just culture by applying which of the
following types of decision-making frameworks?
A. harm-based
B. outcome-focused
C. equity-focused
D. risk-based Correct Answer: D. risk-based
When interpreting data after a safety event, which of the following is true?
A. Identifying human error results in a deep understanding of the event and its causes.
B. Comparing actions taken to procedures and rules will explain the behaviors during the event.
C. The outcome of the event has no influence on the interpretation or conclusions.
D. Causes are constructed from the investigation and analysis. Correct Answer: D. Causes are
constructed from the investigation and analysis.
,As a member of an improvement team focused on standardizing surgical protocols, the patient safety
professional recognizes that one concern clinicians may raise is: A. improved supply chain
management.
B. increased amount of waste.
C. depersonalized care.
D. increased length of stay. Correct Answer: C. depersonalized care.
When healthcare providers are involved in an adverse event, it is important to first
A. conduct an objective root cause analysis.
B. offer guidance and emotional support.
C. involve crisis counselors in the investigation.
D. consult providers who experienced a similar event. Correct Answer: B. offer guidance and emotional
support.
Which of the following is an example of a syndrome characterized by emotional exhaustion and
a decrease in personal accomplishments that is directly associated with employment?
A. burnout
B. grit
C. resilience
D. failure to thrive Correct Answer: A. burnout
When processing an order for diagnostic imaging of a patient's left foot, the nurse remembered
changing the dressing on the right foot. The nurse called the provider to confirm the laterality, and the
order was corrected. Which critical feature of the culture of safety did the nurse practice? A.
measurement of patient safety
B. ensuring all orders are carried out
, C. awareness of health education
D. detection of a near miss Correct Answer: D. detection of a near miss
Which of the following is an example of a high reliability principle?
A. individual accountability
B. sensitivity to operations
C. executive patient safety rounds
D. adoption of cutting edge technology Correct Answer: B. sensitivity to operations
Despite pre-procedure screening for scheduled MRIs, patients with implanted devices presented for
scheduled MRI procedures. Technicians identified the hazards and prevented patients from entering the
suite. The most effective action for the patient safety professional is to recommend A. using track and
trend reports for repeat occurrences.
B. suspending provider MRI ordering privileges for repetitive noncompliance.
C. requiring providers and staff to complete a safety training program.
D. collaborating with providers and staff to strengthen the screening process. Correct Answer: D.
collaborating with providers and staff to strengthen the screening process.
Which of the following statements about root cause analysis (RCA) is accurate?
A. The goal of performing an RCA is to find the one underlying root cause.
B. RCAs are not subject to outcome or hindsight biases.
C. RCAs may be subject to political highjack, resulting in poor risk controls.
D. RCAs are as effective in healthcare as they are in other high-risk industries. Correct Answer: C. RCAs
may be subject to political highjack, resulting in poor risk controls.
Questions and 100% Correct
Answers| Graded A+
Which of the following is emphasized in crew resource management?
A. care standards
B. team leadership
C. caregiver burnout
D. health literacy Correct Answer: B. team leadership
10.
As a result of an adverse drug event, a patient required renal dialysis. A patient safety professional and
other leaders are discussing what to disclose to the patient. In addition to an apology, critical
components of disclosure include
A. a commitment to investigate what happened and how future errors will be prevented.
B. who was involved, when it happened, and how often medication errors occur.
C. plans for staff disciplinary action, physician disciplinary action, and a plan for education.
D. history of pharmacy transcription errors, and the plan to implement an electronic health record.
Correct Answer: A. a commitment to investigate what happened and how future errors will be prevented.
Results from recent tests were not included in a patient transfer from one facility to another, resulting in
an adverse event. Which of the following is the most common cause of this type of harm? A.
inadequate information flow
,B. inattentional blindness
C. normalized deviance
D. insufficient staffing Correct Answer: A. inadequate information flow
A healthcare organization is introducing a new medication administration barcoding system. Which of the
following is the most significant indicator of successful implementation?
A. order accuracy for high-risk medications
B. bar code scanning compliance
C. nursing bar coding knowledge
D. bar coding performance goal setting Correct Answer: B. bar code scanning compliance
A manager demonstrates adherence to the principles of a just culture by applying which of the
following types of decision-making frameworks?
A. harm-based
B. outcome-focused
C. equity-focused
D. risk-based Correct Answer: D. risk-based
When interpreting data after a safety event, which of the following is true?
A. Identifying human error results in a deep understanding of the event and its causes.
B. Comparing actions taken to procedures and rules will explain the behaviors during the event.
C. The outcome of the event has no influence on the interpretation or conclusions.
D. Causes are constructed from the investigation and analysis. Correct Answer: D. Causes are
constructed from the investigation and analysis.
,As a member of an improvement team focused on standardizing surgical protocols, the patient safety
professional recognizes that one concern clinicians may raise is: A. improved supply chain
management.
B. increased amount of waste.
C. depersonalized care.
D. increased length of stay. Correct Answer: C. depersonalized care.
When healthcare providers are involved in an adverse event, it is important to first
A. conduct an objective root cause analysis.
B. offer guidance and emotional support.
C. involve crisis counselors in the investigation.
D. consult providers who experienced a similar event. Correct Answer: B. offer guidance and emotional
support.
Which of the following is an example of a syndrome characterized by emotional exhaustion and
a decrease in personal accomplishments that is directly associated with employment?
A. burnout
B. grit
C. resilience
D. failure to thrive Correct Answer: A. burnout
When processing an order for diagnostic imaging of a patient's left foot, the nurse remembered
changing the dressing on the right foot. The nurse called the provider to confirm the laterality, and the
order was corrected. Which critical feature of the culture of safety did the nurse practice? A.
measurement of patient safety
B. ensuring all orders are carried out
, C. awareness of health education
D. detection of a near miss Correct Answer: D. detection of a near miss
Which of the following is an example of a high reliability principle?
A. individual accountability
B. sensitivity to operations
C. executive patient safety rounds
D. adoption of cutting edge technology Correct Answer: B. sensitivity to operations
Despite pre-procedure screening for scheduled MRIs, patients with implanted devices presented for
scheduled MRI procedures. Technicians identified the hazards and prevented patients from entering the
suite. The most effective action for the patient safety professional is to recommend A. using track and
trend reports for repeat occurrences.
B. suspending provider MRI ordering privileges for repetitive noncompliance.
C. requiring providers and staff to complete a safety training program.
D. collaborating with providers and staff to strengthen the screening process. Correct Answer: D.
collaborating with providers and staff to strengthen the screening process.
Which of the following statements about root cause analysis (RCA) is accurate?
A. The goal of performing an RCA is to find the one underlying root cause.
B. RCAs are not subject to outcome or hindsight biases.
C. RCAs may be subject to political highjack, resulting in poor risk controls.
D. RCAs are as effective in healthcare as they are in other high-risk industries. Correct Answer: C. RCAs
may be subject to political highjack, resulting in poor risk controls.
