VATI LEADERSHIP ASSESSMENT
QUESTIONS WITH CORRECT ANSWERS
Conflict cResolution cStrategies c- ccorrect canswers✔✔- cProblem csolving
- cNegotiation
- cAssertive ccommunication
- cGrievances
Negotiation cProcess c- ccorrect canswers✔✔- cResolve congoing cconflicts c
- cAgree con csteps cto ctake
- cBargain cto cprotect cindividual cor ccollect cinterests
- cPursue coutcomes cthat cbenefit cmutual cinterests
Negotiation cStrategies c- ccorrect canswers✔✔- cAvoiding/withdrawing
- cSmoothing
- cCompeting/coercing
- cCooperating/accommodating
- cCompromising/negotiating
- cCollaborating
Negotiation cStrategies: cAvoiding/Withdrawing c- ccorrect canswers✔✔- cBoth cparties
cknow cthere cis ca cconflict, cbut cthey crefuse cto cface cit cor cwork ctoward ca cresolution c
- cCan cbe cappropriate cfor cminor cconflicts, cwhen cone cparty cholds cmore cpower cthan cthe
cother, cor cif cthe cissue ccan cwork citself cout cover ctime c
- cBecause cthe cconflict cremains, cit ccan csurface cagain cat ca clater cdate cand cescalate cover
ctime
- cLose-lose csolution
Negotiation cStrategies: cSmoothing c- ccorrect canswers✔✔- cOne cparty cto cattempts cto
c"smooth" canother cparty cby ctrying cto csatisfy cthe cother cparty c
- cOften cused cto cpreserve cor cmaintain ca cpeaceful cwork cenvironment
- cThe cfocus ccan cbe con cwhat cis cagreed cupon, cleaving cconflict clargely cunresolved
- cLose-lose csolution
Negotiation cStrategies: cCompeting/Coercing c- ccorrect canswers✔✔- cOne cparty cpursues
ca cdesired csolution cat cthe cexpense cof cothers
- cManager ccan cuse cthis cwhen ca cquick cor cunpopular cdecision cmust cbe cmade
- cThe cparty cwho closes csomething ccan cexperience canger, caggravation, cor ca cdesire cfor
cretribution
- cWin-lose csolution
Negotiation cStrategies: cCooperating/Accommondating c- ccorrect canswers✔✔- cOne
cparty csacrifices csomething, callowing cthe cother cparty cto cget cwhat cit cwants
QUESTIONS WITH CORRECT ANSWERS
Conflict cResolution cStrategies c- ccorrect canswers✔✔- cProblem csolving
- cNegotiation
- cAssertive ccommunication
- cGrievances
Negotiation cProcess c- ccorrect canswers✔✔- cResolve congoing cconflicts c
- cAgree con csteps cto ctake
- cBargain cto cprotect cindividual cor ccollect cinterests
- cPursue coutcomes cthat cbenefit cmutual cinterests
Negotiation cStrategies c- ccorrect canswers✔✔- cAvoiding/withdrawing
- cSmoothing
- cCompeting/coercing
- cCooperating/accommodating
- cCompromising/negotiating
- cCollaborating
Negotiation cStrategies: cAvoiding/Withdrawing c- ccorrect canswers✔✔- cBoth cparties
cknow cthere cis ca cconflict, cbut cthey crefuse cto cface cit cor cwork ctoward ca cresolution c
- cCan cbe cappropriate cfor cminor cconflicts, cwhen cone cparty cholds cmore cpower cthan cthe
cother, cor cif cthe cissue ccan cwork citself cout cover ctime c
- cBecause cthe cconflict cremains, cit ccan csurface cagain cat ca clater cdate cand cescalate cover
ctime
- cLose-lose csolution
Negotiation cStrategies: cSmoothing c- ccorrect canswers✔✔- cOne cparty cto cattempts cto
c"smooth" canother cparty cby ctrying cto csatisfy cthe cother cparty c
- cOften cused cto cpreserve cor cmaintain ca cpeaceful cwork cenvironment
- cThe cfocus ccan cbe con cwhat cis cagreed cupon, cleaving cconflict clargely cunresolved
- cLose-lose csolution
Negotiation cStrategies: cCompeting/Coercing c- ccorrect canswers✔✔- cOne cparty cpursues
ca cdesired csolution cat cthe cexpense cof cothers
- cManager ccan cuse cthis cwhen ca cquick cor cunpopular cdecision cmust cbe cmade
- cThe cparty cwho closes csomething ccan cexperience canger, caggravation, cor ca cdesire cfor
cretribution
- cWin-lose csolution
Negotiation cStrategies: cCooperating/Accommondating c- ccorrect canswers✔✔- cOne
cparty csacrifices csomething, callowing cthe cother cparty cto cget cwhat cit cwants
