PHR Certification Questions and Answers
Rated A+
Accounts Payable Correct Answer-Money an organization owes its vendors
and suppliers.
Accounts Receivable Correct Answer-Money an organization's customers owe
the organization.
Action Plans Correct Answer-Detailed steps a unit, department, or team will
take in order to achieve short-term objectives.
Amendment Correct Answer-Modification or the Constitution or a law;
modification may be either formal (written) or informal (unwritten).
Assets Correct Answer-Financial, physical, and sometiems intangible
properties an organization owns.
Balance Sheet Correct Answer-Statement of a firm's financial position at a
particular time.
Balanced scorecard Correct Answer-Measurement approach that provides an
overall picture of an organization's performance as measured against goals in
finance, customers, internal business processes, and learning and growth.
Bill Correct Answer-Proposal presented to a legislative body for possible
enactment as a law.
, PHR Certification Questions and Answers
Rated A+
Break-even analysis Correct Answer-Analysis that shows point in time at
which total revenue associated with a program is equal to the total cost of the
program.
Business Case Correct Answer-Description of an organizational challenge and
possible alternative solutions, arguing for specific solution.
Capacity Correct Answer-To an operations department, the ability to yield
output.
Cash flow statement Correct Answer-Record of how much cash is flowing
into and out of an organization, including its sources or destinations.
Centralization Correct Answer-Degree to which decision-making authority is
restricted to higher levels of management in an organization.
Code of ethics Correct Answer-Principles of conduct within an organization
that guide decision making and behavior.
Consumer price index Correct Answer-Measure of the average change over
time in the prices paid by consumers for goods and services.
Control Correct Answer-To an operations department, an after-the-fact
evaluation of a company's ability to meet its own specifications and its
customers' needs.
, PHR Certification Questions and Answers
Rated A+
Correlation Correct Answer-Measure that indicates the relationship between
two variables.
Cost-benefit analysis Correct Answer-Ratio of value created to cost of
creating that value; allows management to determine the financial impact
particular activities and programs have on an organization's profitability.
Decentralization Correct Answer-Degree to which decision-making authority
is given to lower levels in an organization's hierarchy.
Departmentalization Correct Answer-Way an organization groups jobs to
coordinate work.
Divestiture Correct Answer-Sale by a company of an asset that is not
performing well, that is not core to the company's business, or that is worth
more as a separate entity.
Divisional structure Correct Answer-Organizational structure in which
segments ae separated by product, customer or market, or region.
Due diligence Correct Answer-Process of conducting an intensive
investigation of an organization as one of the first steps in a pending merger or
acquisition.
, PHR Certification Questions and Answers
Rated A+
Electronic Communications Privacy Act (ECPA) Correct Answer-Act that
makes it unlawful to intercept messages in transmission, access stored
information on electronic communication services, or disclose this information.
Enterprise management Correct Answer-Integrated processes and tools to
allow information sharing and process management across functions,
sometimes even with external partners, such as suppliers.
Environmental scanning Correct Answer-Process that involves a systematic
survey and interpretation of relevant data to identify external opportunities and
threats.
Equity Correct Answer-Amount of owners' or shareholders' portion of a
business.
Ethics Correct Answer-System of moral principles and values that establish
appropriate conduct.
Extended organization Correct Answer-Alliance between organizations to
create processes and information channels that allow communication and
collaboration.
Financial ratios Correct Answer-Calculations designed to describe an
organization's financial health and performance from various perspectives.
Rated A+
Accounts Payable Correct Answer-Money an organization owes its vendors
and suppliers.
Accounts Receivable Correct Answer-Money an organization's customers owe
the organization.
Action Plans Correct Answer-Detailed steps a unit, department, or team will
take in order to achieve short-term objectives.
Amendment Correct Answer-Modification or the Constitution or a law;
modification may be either formal (written) or informal (unwritten).
Assets Correct Answer-Financial, physical, and sometiems intangible
properties an organization owns.
Balance Sheet Correct Answer-Statement of a firm's financial position at a
particular time.
Balanced scorecard Correct Answer-Measurement approach that provides an
overall picture of an organization's performance as measured against goals in
finance, customers, internal business processes, and learning and growth.
Bill Correct Answer-Proposal presented to a legislative body for possible
enactment as a law.
, PHR Certification Questions and Answers
Rated A+
Break-even analysis Correct Answer-Analysis that shows point in time at
which total revenue associated with a program is equal to the total cost of the
program.
Business Case Correct Answer-Description of an organizational challenge and
possible alternative solutions, arguing for specific solution.
Capacity Correct Answer-To an operations department, the ability to yield
output.
Cash flow statement Correct Answer-Record of how much cash is flowing
into and out of an organization, including its sources or destinations.
Centralization Correct Answer-Degree to which decision-making authority is
restricted to higher levels of management in an organization.
Code of ethics Correct Answer-Principles of conduct within an organization
that guide decision making and behavior.
Consumer price index Correct Answer-Measure of the average change over
time in the prices paid by consumers for goods and services.
Control Correct Answer-To an operations department, an after-the-fact
evaluation of a company's ability to meet its own specifications and its
customers' needs.
, PHR Certification Questions and Answers
Rated A+
Correlation Correct Answer-Measure that indicates the relationship between
two variables.
Cost-benefit analysis Correct Answer-Ratio of value created to cost of
creating that value; allows management to determine the financial impact
particular activities and programs have on an organization's profitability.
Decentralization Correct Answer-Degree to which decision-making authority
is given to lower levels in an organization's hierarchy.
Departmentalization Correct Answer-Way an organization groups jobs to
coordinate work.
Divestiture Correct Answer-Sale by a company of an asset that is not
performing well, that is not core to the company's business, or that is worth
more as a separate entity.
Divisional structure Correct Answer-Organizational structure in which
segments ae separated by product, customer or market, or region.
Due diligence Correct Answer-Process of conducting an intensive
investigation of an organization as one of the first steps in a pending merger or
acquisition.
, PHR Certification Questions and Answers
Rated A+
Electronic Communications Privacy Act (ECPA) Correct Answer-Act that
makes it unlawful to intercept messages in transmission, access stored
information on electronic communication services, or disclose this information.
Enterprise management Correct Answer-Integrated processes and tools to
allow information sharing and process management across functions,
sometimes even with external partners, such as suppliers.
Environmental scanning Correct Answer-Process that involves a systematic
survey and interpretation of relevant data to identify external opportunities and
threats.
Equity Correct Answer-Amount of owners' or shareholders' portion of a
business.
Ethics Correct Answer-System of moral principles and values that establish
appropriate conduct.
Extended organization Correct Answer-Alliance between organizations to
create processes and information channels that allow communication and
collaboration.
Financial ratios Correct Answer-Calculations designed to describe an
organization's financial health and performance from various perspectives.
