GG MOA 110 comprehensive test study guide with complete solutions

GG MOA 110 comprehensive test study guide with complete solutions main sections of the CPT - Answer️️ -E/M anesthesia surgery radiology pathology/laboratory medicine 5 behaviors that contribute to keeping a job - Answer️️ -1. smile 2. be courteous 3. have positive attitude 4. be dependable 5. be on time 6. be eager to learn 7. offer assistance 8. obey office policies 9. avoid criticizing other staff members ©SOPHIABENNET@ Thursday, August 22, 2024 10:21 AM 2 10. wear appropriate attire 11. express empathy for the patient 12. except reasonability without complaining 13. wear minimal makeup a vibrant medical office is a ______ oriented practice, and all who work there should demonstrate this. - Answer️️ -service ________ is a telephone feature that automatically redirects incoming phone calls.. - Answer️️ -call forwarding several ________slots should be available on a daily schedule - Answer️️ - emergency, urgent teleconference - Answer️️ -also known as conference call; is an electronic means of permitting several physicians consult with one another at the same time from different locations grievance committee - Answer️️ -impartial panel established to listen to and investigate patients complaint about medical care or excessive fees what is the customary waiting time of _____minutes or longer sharply reduces the likelihood that the patient will visit the doctors office again - Answer️️ -30 when scheduling inpatient surgical procedures, the medical assistant makes arrangements through hospital ________ - Answer️️ -admissions ©SOPHIABENNET@ Thursday, August 22, 2024 10:21 AM 3 to protect by theft from drug abuse, the physicians _________ should not be left out - Answer️️ -prescription pad All USPS accept any color combination of_____ ink and _____paper is most easily read - Answer️️ -black, white a patient must sign a ________ form in order for the physician to legally release health information by email or electronic means - Answer️️ - consent fee schedule - Answer️️ -list of medical procedures and services with amounts charged CPT appendixes - Answer️️ -A- modifiers