HCA-465
Health Care Administration &
Management
FINAL EXAM REVIEW
©GCU 2024/2025
,1. Multiple Choice: What is the primary purpose of strategic
planning in health care administration?
a) Cost reduction
b) Quality improvement
c) Regulatory compliance
d) Resource allocation
Answer: b) Quality improvement
Rationale: Strategic planning in health care administration is
primarily focused on improving the quality of patient care, which is
the central goal of health care organizations.
2. Fill-in-the-Blank: The ________ model is a framework for
understanding the complex forces that affect the health of
individuals and populations.
Answer: Socio-ecological
Rationale: The socio-ecological model considers the interplay
between individual, relationship, community, and societal factors in
health outcomes.
3. True/False: Capitation is a payment arrangement where a
physician is paid per procedure or service.
©GCU 2024/2025
, Answer: False
Rationale: Capitation is a payment arrangement where a
physician is paid a set amount for each enrolled person assigned to
them, per period of time, whether or not that person seeks care.
4. Multiple Response: Which of the following are key components
of Health Information Systems (HIS)?
a) Data collection
b) Data storage
c) Data analysis
d) Data dissemination
e) Patient privacy
Answers: a) Data collection, b) Data storage, c) Data analysis, d)
Data dissemination
Rationale: All options except e) are integral parts of HIS, which is
designed to collect, store, manage, and transmit a patient's
electronic medical records.
5. Multiple Choice: In health care management, 'benchmarking'
refers to:
a) Setting maximum prices for services
b) Comparing organizational performance to industry standards
c) The number of beds available in a hospital
©GCU 2024/2025
Health Care Administration &
Management
FINAL EXAM REVIEW
©GCU 2024/2025
,1. Multiple Choice: What is the primary purpose of strategic
planning in health care administration?
a) Cost reduction
b) Quality improvement
c) Regulatory compliance
d) Resource allocation
Answer: b) Quality improvement
Rationale: Strategic planning in health care administration is
primarily focused on improving the quality of patient care, which is
the central goal of health care organizations.
2. Fill-in-the-Blank: The ________ model is a framework for
understanding the complex forces that affect the health of
individuals and populations.
Answer: Socio-ecological
Rationale: The socio-ecological model considers the interplay
between individual, relationship, community, and societal factors in
health outcomes.
3. True/False: Capitation is a payment arrangement where a
physician is paid per procedure or service.
©GCU 2024/2025
, Answer: False
Rationale: Capitation is a payment arrangement where a
physician is paid a set amount for each enrolled person assigned to
them, per period of time, whether or not that person seeks care.
4. Multiple Response: Which of the following are key components
of Health Information Systems (HIS)?
a) Data collection
b) Data storage
c) Data analysis
d) Data dissemination
e) Patient privacy
Answers: a) Data collection, b) Data storage, c) Data analysis, d)
Data dissemination
Rationale: All options except e) are integral parts of HIS, which is
designed to collect, store, manage, and transmit a patient's
electronic medical records.
5. Multiple Choice: In health care management, 'benchmarking'
refers to:
a) Setting maximum prices for services
b) Comparing organizational performance to industry standards
c) The number of beds available in a hospital
©GCU 2024/2025
