UGBA 105 Final PASSED Exam Questions
and CORRECT Answers
self-awareness - Correct Answer- recognize your thoughts and behaviors and their impact on
others; know your strengths and weaknesses
organizational analogues hierarchy of needs - Correct Answer- salary -> stable job,
work/family balance, ideal amount of risk -> encouragement, acceptance, respect, social
value -> develop skills, meaningful work -> autonomy, self expression
self-management - Correct Answer- control impulses and moods; maintain goal pursuit; play
to your strengths and deal with your weaknesses
social awareness - Correct Answer- empathize with understand others' perspectives and
feelings; identify relationships and networks
relationship management - Correct Answer- build rapport and relationship; influence others;
effectively manage conflicts
__% of Fortune 1000 executives say they rely more on "______" than deliberation over facts
and figures - Correct Answer- 45%; intuition
what is intuition - Correct Answer- unconscious pattern detection
bounded awareness - Correct Answer- fail to see what we are not looking for
anchoring - Correct Answer- overweighting starting points, insufficient adjustment
confirmation - Correct Answer- seeing and seeking what we expect to see
biased decisions are influenced by: (3) - Correct Answer- bounded awareness, anchoring,
confirmation
,the activity about moon, ocean priming us to say "tide" was an example of _____ - Correct
Answer- unconscious/conscious mind
the activity where the class estimated average salaries, but were given different bases was an
example of: - Correct Answer- anchoring
anchoring characteristics - Correct Answer- 1. effects are often beyond conscious awareness
(we don't always know when our judgment is being swayed)
ex) brokers deny being swayed by list price
2. permeate decisions even when they are irrelevant (anchors matter even if we think they're
meaningless)
ex) last 4 digits of SSNs anchors bidders in auction
confirmation bias - Correct Answer- -we have a habit (unconscious) to look for and embrace
data which confirm our initial hunches
-->efficient
-->egocentric bias
-fail to probe for DISCONFIRMING information
-and we interpret information selectively to fit our views
why do we have a habit (unconscious) to look for and embrace data which confirm our initial
hunches? - Correct Answer- -efficient
-egocentric bias
good practices for decision making (6) - Correct Answer- 1. ask yourself what information
you don't have
2. search for disconfirming information
3. cultivate intuition through expertise (get to the bottom of "gut" feelings)
4. be self-aware about distortions
5. be strategic about deliberation -conscious then unconscious (distraction)
6. acknowledge uncertainty/self-doubt (speak up, use "hotwashes")
, people ____ on their initial preference - Correct Answer- anchor
commitment and consistency: people tend to ____________ - Correct Answer- defend their
publicly stated positions
skip - Correct Answer- skip
less likely to introduce or discuss unshared info, in part because of ________ - Correct
Answer- motivation to reach group consesus
a good leader... - Correct Answer- -recognizes the purpose and power of a group
-unlocks unique minds
-promotes information sharing & leads construction disagreement
best practices: 5 key points for decision making - Correct Answer- - decide how to decide
-get information on the table before people vote or commit to a preference
- frame the task as problem-solving rather than a judgment or personal preference
-unlock minds (i.e. leverage team value)
-cultivate norm of constructive disagreement
what makes up what people are thinking and feeling? - Correct Answer- intentions,
preferences, motivations, beliefs, knowledge, attitudes, moods, etc.
what constitutes what they are like as a person? - Correct Answer- skills and abilities,
strengths and weaknesses, traits and character, etc.
how can you benefit from knowing what they're thinking/feeling? - Correct Answer- -how to
motivate
-how to influence and persuade and inspire
-how to negotiate and manage conflict
-whether to believe/trust
and CORRECT Answers
self-awareness - Correct Answer- recognize your thoughts and behaviors and their impact on
others; know your strengths and weaknesses
organizational analogues hierarchy of needs - Correct Answer- salary -> stable job,
work/family balance, ideal amount of risk -> encouragement, acceptance, respect, social
value -> develop skills, meaningful work -> autonomy, self expression
self-management - Correct Answer- control impulses and moods; maintain goal pursuit; play
to your strengths and deal with your weaknesses
social awareness - Correct Answer- empathize with understand others' perspectives and
feelings; identify relationships and networks
relationship management - Correct Answer- build rapport and relationship; influence others;
effectively manage conflicts
__% of Fortune 1000 executives say they rely more on "______" than deliberation over facts
and figures - Correct Answer- 45%; intuition
what is intuition - Correct Answer- unconscious pattern detection
bounded awareness - Correct Answer- fail to see what we are not looking for
anchoring - Correct Answer- overweighting starting points, insufficient adjustment
confirmation - Correct Answer- seeing and seeking what we expect to see
biased decisions are influenced by: (3) - Correct Answer- bounded awareness, anchoring,
confirmation
,the activity about moon, ocean priming us to say "tide" was an example of _____ - Correct
Answer- unconscious/conscious mind
the activity where the class estimated average salaries, but were given different bases was an
example of: - Correct Answer- anchoring
anchoring characteristics - Correct Answer- 1. effects are often beyond conscious awareness
(we don't always know when our judgment is being swayed)
ex) brokers deny being swayed by list price
2. permeate decisions even when they are irrelevant (anchors matter even if we think they're
meaningless)
ex) last 4 digits of SSNs anchors bidders in auction
confirmation bias - Correct Answer- -we have a habit (unconscious) to look for and embrace
data which confirm our initial hunches
-->efficient
-->egocentric bias
-fail to probe for DISCONFIRMING information
-and we interpret information selectively to fit our views
why do we have a habit (unconscious) to look for and embrace data which confirm our initial
hunches? - Correct Answer- -efficient
-egocentric bias
good practices for decision making (6) - Correct Answer- 1. ask yourself what information
you don't have
2. search for disconfirming information
3. cultivate intuition through expertise (get to the bottom of "gut" feelings)
4. be self-aware about distortions
5. be strategic about deliberation -conscious then unconscious (distraction)
6. acknowledge uncertainty/self-doubt (speak up, use "hotwashes")
, people ____ on their initial preference - Correct Answer- anchor
commitment and consistency: people tend to ____________ - Correct Answer- defend their
publicly stated positions
skip - Correct Answer- skip
less likely to introduce or discuss unshared info, in part because of ________ - Correct
Answer- motivation to reach group consesus
a good leader... - Correct Answer- -recognizes the purpose and power of a group
-unlocks unique minds
-promotes information sharing & leads construction disagreement
best practices: 5 key points for decision making - Correct Answer- - decide how to decide
-get information on the table before people vote or commit to a preference
- frame the task as problem-solving rather than a judgment or personal preference
-unlock minds (i.e. leverage team value)
-cultivate norm of constructive disagreement
what makes up what people are thinking and feeling? - Correct Answer- intentions,
preferences, motivations, beliefs, knowledge, attitudes, moods, etc.
what constitutes what they are like as a person? - Correct Answer- skills and abilities,
strengths and weaknesses, traits and character, etc.
how can you benefit from knowing what they're thinking/feeling? - Correct Answer- -how to
motivate
-how to influence and persuade and inspire
-how to negotiate and manage conflict
-whether to believe/trust
