IFSM 300 All Quizzes # 1-8 Answered Fall 2024 (Answered).

IFSM 300 All Quizzes # 1-8 Answered Fall 2024. Quiz Submissions - Quiz 1 1 / 1 point The term "digital divide" refers to: Equal access to technology solutions City-wide Internet access Global access to the Internet The separation of those who have access to the global network and those who do not 1 / 1 point True or false: Highly qualified vendors, consultants, and IT departments are the most important elements for the successful implementation of enterprise technologies. True False 1 / 1 point Which of the following statements are true of Decision Support Systems (DSS)? (select all that apply) DSSs are designed to take inputs regarding a known (or partially-known) decision-making process and provide the information necessary to make a decision. DSSs are used only at the executive level and are used to make all strategic decisions. A decision support system (DSS) is an information system built to help an organization make a specific decision or set of decisions. DSSs can exist at different levels of decision-making with the organization, from the CEO to the first-level managers. 1 / 1 point Which of the following are components of an information system? (select all that apply) hardware data software process people 1 / 1 point Which of the following is defined as the ability of customers to drive down the price of goods and services? rivalry among competitors threat of price reduction buyer power or the bargaining power of customers supplier power 1 / 1 point According to the Five Forces Model developed by Harvard Business professor Michael Porter, all of the following are major factors that determine a company’s standing in an industry, except for which one? Political and/or economic factors Bargaining power of suppliers Threat of entry of new competitors Threat of substitute products/services 1 / 1 point Which of the following is defined as a series of activities undertaken by the company to add worth or importance to a product or service? business processes strategic direction value chain competitive advantage 1 / 1 point What business approach has enabled Walmart to drive prices down and react to market conditions more quickly? Supply chain management system Employee benefit packages Increased direct marketing Store location 1 / 1 point Identify the correct sequence of events in organizational strategic planning. Goals, Processes, Technology, Profits Mission, Available Technology, Objectives, Environmental Analysis Available Technology, Goals, Mission, Objectives Mission, Environmental Analysis, Goals, Objectives 1 / 1 point Which use of the Internet could have a negative impact on a company's competitive position? allowing potential customers to find possible substitute products allowing a company to monitor patent infringement by other companies providing an easy method to facilitate product orders to flow to the suppliers allowing potential customers to learn about the company's products and services 1 / 1 point Which of the following are the two primary methods for obtaining competitive advantage described by Michael Porter? (select the two that apply) A) differentiation advantage B) advantage of bringing new products to market C) value chain creation D) cost advantage 1 / 1 point Which of the following are advantages of globalization? (select all that apply) Ability to draw from an international labor pool Seamless ability to ship world-wide Expanded market for an organization's products and services. Compatible world-wide infrastructure 1 / 1 point Which of the following are critical in today’s business world? (select all that apply) Understanding how businesses use technology for strategic advantage Identifying how an information system can provide competitive advantage Ability to identify business opportunities that can be supported by information technology. Understanding how organizations translate their high-level mission into specific objectives and align with technology solutions 1 / 1 point A strategic information system is one that attempts to do one or more of the following: (select all that apply) enable innovation deliver a product or service that is differentiated help an organization focus on a specific market segment deliver a product or a service at a lower cost 1 / 1 point Which of the following is exemplified by customers finding a different way to get the product or service? customer disloyalty threat of substitute product or services rivalry among competitors barriers to entry 15 / 15 - 100 % Quiz Submissions – Quiz 2 Question 1 1 / 1 point Which of the following is the process of analyzing data to find previously unknown trends, patterns, and associations in order to make decisions? Data mining. Data processing. Data marketing. Data warehousing. Review Week 2 content Data and Databases Question 2 1 / 1 point Which of the following are true of a data warehouse? (select all that apply) A) The data is standardized. B) The data is operational and is used for day-to-day transactions. C) The data is time-stamped for comparison over time. D) It is a database. Review Week 2 content Data and Databases Question 3 1 / 1 point Which of the following is used to transform data into information in order to generate knowledge that can be used for decision making? File Database Knowledge system Decision-making system Review Week 2 content Data and Databases Question 4 1 / 1 point True or false: For simple uses, a spreadsheet can substitute for a database quite well. True False Review Week 2 content Data and Databases Question 5 1 / 1 point Match each example with the data quality characteristic it represents __1__ Total sales for 3rd quarter of fiscal year. __2__ Correct Employee Identification Number. __3__ Phone number contains 10 digits. __4__ Salary information is presented in U. S. dollars and cents. 1. Timeliness 2. Accuracy 3. Validity 4. Consistency Read Week 2 Content Characteristics of Data Quality Question 6 1 / 1 point Which of the following is the process of formalizing the capturing, indexing, and storing of the company’s knowledge in order to benefit from the experiences and insights that the company has captured during its existence? Corporate knowledge history. None of the above. Knowledge warehousing. Knowledge management. Review Week 2 content Data and Databases Question 7 1 / 1 point The primary management levels of decision making in an organization are: CEO, supervisor, worker Salaried, hourly, contract Strategic, managerial, operational EIS, MIS, TPS Read Week 2 Content How Information Supports Decision Making Question 8 1 / 1 point Data can best be used to support decision making when it has been transformed into bits and bytes information database knowledge Read Week 2 Content How Information Supports Decision Making. Question 9 1 / 1 point At which level of the organization might this decision example most likely be made? __3__ Decide to schedule more employees for the evening shift. __2__ Decide to pursue additional business opportunities __2__ Decide to expand organization globally __1__ Decide to increase recruiting efforts for key positions. 1. Managerial 2. Strategic 3. Operational 4. Employee Read Week 2 Content How information Supports Decision Making Question 10 1 / 1 point Typically, data for an organization's information system is captured ... Externally At the transaction level Through decision-support systems Through Executive Information Systems (EIS) Read Week 2 Content How Information Supports Decision Making Question 11 1 / 1 point True or false: The IT staff is ultimately responsible for interpreting and applying information provided by information systems. True False Read Week 2 Content Data Question 12 1 / 1 point Which of the following are key benefits of information systems (select all that apply)? Improve decision making Information is available to all who need it in a timely manner Automates decision making Improve efficiency of business processes Read Week 2 Content How Information Supports Decision Making Question 13 1 / 1 point Match the type of information an information system could provide to support the decision example. __1__ Decision to reduce manufacturing volume of specific products. __2__ Decision to analyze manufacturing process of specific products. __3__ Decision to add staff in specific manufacturing department __4__ Decision to increase marketing in the Northeast Region. 1. Report of sales volumes being lower than projected amounts. 2. Report of defective products being returned by customers 3. Report of increased overtime in a specific manufacturing area. 4. Report of declining sales in specific geographic regions. Read Week 2 Content How Information Supports Decision Making Question 14 1 / 1 point True or false: A relational database is one in which every data item is related to every other data item. True False Review Week 2 content Data and Databases Question 15 1 / 1 point Which is the primary way to analyze and manipulate relational data? Data dictionary Structured Query Language (SQL) Data warehouse Database management system 15 / 15 – 100% Powered by TCPDF () Quiz Submission – Quiz 3 Question 1 1 / 1 point True or false: In business process reengineering, it is best to select the IT system to be used prior to reengineering the processes to ensure the process fits the system. True False Question 2 1 / 1 point Put in order the steps of the process associated with a course assignment. __7__ faculty grades assignment __4__ student completes assignment __8__ student receives grade and feedback __3__ student reads assignment and rubric __1__ faculty member develops assignment and grading rubric __5__ student submits assignment __2__ assignment is posted in the class __6__ faculty reviews submitted assignment and compares to grading rubric Question 3 1 / 1 point Which of the following is the unique identifying address for every device on the internet? domain name packet byte IP address Question 4 1 / 1 point Which of the following are benefits of open source software? (select all that apply) The software source-code is available; it can be examined and reviewed before it is installed. The software is available for free. The software is more secure than software developed by in-house programmers. The large community of programmers who work on open-source projects leads to quick bug fixing and feature additions. Question 5 1 / 1 point Which of the following will occur if a company changes its business strategy? Its IT infrastructure never changes, regardless of what happens to the business objective Its IT infrastructure and organization will change as needed to support the company's objective Its IT infrastructure and organization must change Its IT infrastructure changes, but the organization does not change Question 6 1 / 1 point Which of the following is defined as fully understanding the goals of a process and then dramatically redesigning it from the ground up to achieve dramatic improvements in productivity and quality? business process re-design business process management business process improvement business process reengineering View Feedback Review Week 3 Content Business Processes Question 7 1 / 1 point Just for practice, put the following steps of "Shopping for Groceries" in the correct order: __7__ put food away __5__ pay for items __3__ go to grocery store __6__ return home __4__ select food products __1__ check shelves and refrigerator to see what is needed __2__ make a list of what to buy Question 8 1 / 1 point Who should support or maintain the IT infrastructure? a government agency tasked with IT infrastructure support, the ITSA experts in the various specialties who contract with the company the most efficient mix of people based on the criticality of the infrastructure component programmers and technicians who work for the company Question 9 1 / 1 point True or false: When you purchase software and install it on your computer, you own that software. True False Question 10 1 / 1 point Which of the following best defines a process? a strategic objective a series of tasks that are completed in order to accomplish a goal steps a worker follows to complete a task a series of events to get something done Question 11 1 / 1 point Enterprise architecture consists of the following three major components: application architecture, information architecture, and technical architecture process modeling, process documentation, and business process reengineering hardware, software, and telecommunications business strategy, business goals, and objectives Question 12 1 / 1 point Which of the following statements are true regarding software? (select all that apply) Software can be broadly divided into two categories: operating systems and application software. Software is created through the process of programming. Software is the set of instructions that tell the hardware what to do. Without software, the hardware would not be functional. Question 13 1 / 1 point Which of the following are advantages of cloud computing? (select all that apply) Can scale to a large number of users easily. Services can be leased for a limited time on an as-needed basis. No software to install or upgrades to maintain. More secure than locally managed applications Question 14 1 / 1 point Which of the following is established when an organization sets up internal web pages to provide information about the organization to the employees? Private cloud Intranet Extranet Client-server Question 15 1 / 1 point Which of the following is the most important part of an IT infrastructure? none telecommunications hardware services 15 / 15 - 100 % Powered by TCPDF () Quiz Submission – Quiz 4 Question 1 1 / 1 point The term "to-be" process means which of the following? The process after it has been optimized or improved The process as it is currently performed The process as it would be performed if everyone did their task correctly The process as it is supposed to be performed Question 2 1 / 1 point True or false: All automated systems improve communication within an organization. True False Question 3 1 / 1 point True or false: Automated systems can do little to improve relationships within an organization; that is up to the people who work there. True False Question 4 1 / 1 point True or false: Although they are useful for many tasks, IT systems generally do not improve the workflow in an organization. True False Question 5 1 / 1 point Identify which of the following are true statements. (select all that apply) Automated workflow systems can significantly improve communication within a organization. Automated workflow systems are primarily used to assess employee performance. Automated workflow systems automatically notify the supervisor if an employee is absent. Automated workflow systems can notify a person when a task is ready for their action. Question 6 1 / 1 point The term "as-is" process means which of the following? The process as it was previously performed The process as it is supposed to be performed The process as it would be performed if it were optimized The process as it currently exists / Question 7 1 / 1 point True or false: After a system has been implemented, there is no value in reviewing business processes to ensure they are optimized. True False Question 8 1 / 1 point True or false: Organizations should optimize their processes before designing an IT solution. True False Question 9 1 / 1 point Automating workflow can improve which of the following? (select all that apply) Reporting on how well each person performed his/her step in the process Defining who is responsible for what Defining the sequence of tasks to be performed Defining how information flows from one step to the next Question 10 1 / 1 point True or false: It is acceptable to acquire a system that implements the current process, since systems can be easily modified to change the way the process is performed. True False Question 11 1 / 1 point Which of the following are ways that IT systems can support or improve processes? (select all that apply) IT systems guarantee that the process will be performed more efficiently. IT systems can improve both internal and external communication. IT systems can be used to automate the workflow. IT systems can improve relationships both internally and externally. Question 12 1 / 1 point True or false: The primary reason for implementing an automated workflow system is to improve communication with the customer. True False Question 13 1 / 1 point In documenting a process as it exists currently, which of the following would result in the most complete analysis of the process? Ask the person who most often performs the process Bring together the participants in the process and map it out Review current process documentation Ask the supervisor how the process is performed Question 14 1 / 1 point Which of the following are ways that a process could be improved? (select all that apply) Ensure the quality of the information Improve the flow from one step to the next Eliminate duplication of effort Change the order in which steps in the process are performed Question 15 1 / 1 point Which of the following is not a direct result of improving a process? Quality of the information collected and used is improved Employees receive wage increases Extra steps are combined or eliminated Resources (including time and people) are more efficiently used 15 / 15 - 100 % Powered by TCPDF () Quiz Submission – Quiz 6 Question 1 1 / 1 point When looking to secure information resources, organizations must balance the need for security with which of the following? the customers' expectation that their data will be protected the users’ need to effectively access and use these resources the cost of replacing the data if it is stolen the potential damage to the company' reputation if the data is stolen Question 2 1 / 1 point The characteristics of an ERP include: (select all that apply) Real-time operation and processing of data and transactions Enterprise-wide integration Consistent look and feel A common database Question 3 1 / 1 point Which of the following is one of the most common ways thieves steal corporate information? breaking into the data center building stealing employee laptops while employees are traveling using employees' personal computers at their residences using employees' computers while they are away from their desks Question 4 1 / 1 point Which of the following types of enterprise applications focuses on customers? SCM ERP CRM Question 5 1 / 1 point Which of the following make up the security triad? Integrity, Privacy, Accuracy Privacy, Confidentiality, Integrity Confidentiality, Integrity, Availability Confidentiality, Integrity, Accuracy Question 6 1 / 1 point Which of the following is not true about firewalls? They only filter data packets coming into the network or system. They can be software. They can be a hardware device. They filter data packets based on a set of rules. Question 7 1 / 1 point Which of the following is described as the assurance that the information being accessed has not been altered and truly represents what is intended? Integrity Assurance Completeness Correctness Question 8 1 / 1 point True or false: An Intrusion Detection System (IDS), in and of itself, does not add any additional security. True False Question 9 1 / 1 point Which of the following types of enterprise systems deal with managing vendors? CRM ERP SCM Question 10 1 / 1 point True or False: The recommended way to implement an ERP system is to modify the software so that it functions in the way that the organization conducts the process. True False Question 11 1 / 1 point Which of the following types of enterprise applications is the most comprehensive in terms of areas of the business it supports? ERP CRM SCM Question 12 1 / 1 point Which of the following is the process of encoding data upon its transmission or storage so that only authorized individuals can read it? Encryption Public key infrastructure None of these. Secret code Question 13 1 / 1 point Which of the following is used to ensure that the person accessing a system is, indeed, who they present themselves to be? Authentication Encryption User identification Authorization Question 14 1 / 1 point ERP implementations can fail due to many factors. Some of these are: (select all that apply) lack of common data definitions employee resistance selecting the wrong ERP customizing the ERP Question 15 1 / 1 point Which of the following should be included in a good backup plan? (select all that apply) a full inventory of all of the information that needs to be backed up Regular backups of all data Offsite storage of backup data sets Test of data restoration 15 / 15 - 100 % Powered by TCPDF () Quiz Submission – Quiz 7 Question 1 1 / 1 point True or false: Change management is an unstructured process to reduce the impact of changes to a project. True False Question 2 1 / 1 point Which of the following is an important competency for project managers? program development skills problem-solving skills charisma complacency Question 3 1 / 1 point Failure to properly manage the scope of a project can result in: exceeding quality expectations completing the project on time scope creep completing the project within budget Question 4 1 / 1 point Match the definition with the appropriate term. __4__ Risk management strategy to plan for unattended issues during a project __3__ Specific dates by which critical aspects of the project must be completed. __2__ Actual products to be delivered as a result of the project. __1__ Description of work to be completed for the project. 1. Project Scope 2. Project Deliverable 3. Project Milestones 4. Project Contingency Question 5 1 / 1 point True or false: During a project, no trade offs may be made to accommodate changes. True False Question 6 1 / 1 point The following are the three variables often referred to as the Triple Constraints of project management. scope, time, cost quality, time, scope quality, time, cost cost, quality, time Question 7 1 / 1 point SMART criteria for a project plan include objectives that are: simple, measurable, agreed upon, realistic, and time-framed specific, measurable, aligned, realistic, and time-framed specific, measurable, agreed upon, realistic, and time-framed. simple, meaningful, agreed upon, rule-based, and timely Question 8 0.75 / 1 point A project plan should be (select all that apply) developed with contributions from the project team members consistent in terms of level of detail regardless of project size or complexity presented in clear, commonly understood terms. communicated to all stakeholders Question 9 1 / 1 point Which of the following frequently cause projects to fail? Question 10 0.5 / 1 point Which of the following are correct statements related to project initiation? (Select all that apply) Viability of the project is assessed via a feasibility study. Project manager identifies strategic IT project. The technology solution drives the business strategy. A business case identifying the need is presented to senior management Question 11 1 / 1 point Which of the following are the three main variables to be balanced in project management? Question 12 1 / 1 point True or false: The role of a project manager includes responsibility for planning, managing, and controlling a project. True False Question 13 1 / 1 point True or false: A project plan outlines very basic activities for a project. True False Question 14 1 / 1 point Which of the following explains why a structured project change management approach is important in project management? it minimizes scope creep it allows projects to be adjusted continously it guarantees the project is completed within budget it guarantees the project is completed on time Question 15 1 / 1 point The term project scope refers to which of the following? the strategic business objective key deliverables in the project plan the final result of the project work required to complete the project 14.25 / 15 - 95 % Powered by TCPDF () Quiz Submission – Quiz 8 Question 1 1 / 1 point Which of the following are the five characteristics of resilient people? positive, focused, flexible, organized, and proactive structured, intelligent, quick, alert, and friendly technically skilled, intelligent, experienced, articulate, and motivated optimistic, worldly, smooth talker, savvy, and influential Question 2 1 / 1 point It is important that the implementation planning section of a systems proposal report address costs of technology solution training, communication and support consequences of not adapting to the new system quickly only future data requirements Question 3 1 / 1 point A systems proposal report should avoid addressing what existing data should be migrated to the new system begin with providing the recommended solution to address a potential business problem address how the solution will duplicate the existing business process identify how a technology solution should help achieve the key business strategic goals and objectives and address a current business problem or opportunity Question 4 1 / 1 point An effective systems proposal report should: be written for any potential reader make vague recommendations be written clearly and concisely to convey key points provide detailed and specific, covering every aspect of the analysis Question 5 1 / 1 point The Solution Building section of a systems proposal report should (select all that apply) include build vs. buy analysis regarding acquiring the solution avoid indicating alignment with IT strategic plan and architecture include system performance requirements describe key user requirements and how the solution will address those Question 6 1 / 1 point True or false: Often, one of the responsibilities of a business analyst is to help inform key stakeholders of the results of the analysis and propose a system or technology recommendation. True False Question 7 1 / 1 point True or false: Implementation planning is a secondary focus for a systems proposal report. True False Question 8 1 / 1 point Which of the following is the key benefit of effective organizational change management strategies? stop any resistance from employees keep projects on schedule create an organizational strategic plan help individuals transition to the future state successfully Question 9 1 / 1 point Place the following key areas for a systems proposal report in the correct logical sequence. __5__ Implementation Planning __2__ Process Analysis __4__ Solution Building __1__ Strategic Analysis __3__ Requirements Question 10 1 / 1 point Three key areas to focus on for successful system implementation are: leadership, project management, and change management project plan, project schedule, and project management leadership, management, and supervision system identification, change management, and budget Question 11 1 / 1 point True or false: Leadership can be demonstrated only by those in positions of authority. True False Question 12 1 / 1 point Which of the following is a common element of most definitions of leadership? subject-matter expertise financial acumen the use of power the ability to influence Question 13 1 / 1 point Which of the following is not a principle of effective leadership? mutual respect fairness honesty competitiveness Question 14 1 / 1 point True or false: An effective change management strategy will eliminate employees' resistance to change. True False Question 15 1 / 1 point Which of the following represents a natural progression of an individual's emotional response to change? bargaining, immobilization, acceptance, testing depression, anger, denial, testing immobilization, denial, depression, acceptance acceptance, anger, denial, depression 15 / 15 - 100 %