BPI
What is BPI? - correct answer ✔Business process improvement (BPI) is a
set of disciplined approaches and tools that managers use to enhance their
company's performance.
Six Sigma - correct answer ✔Disciplined data-driven approach for
eliminating defects in any process, designed to deliver high performance,
reliability, and customer value
Total Quality Management (TQM) - correct answer ✔Management strategy
aimed at embedding awareness of quality in all organizational processes and
encouraging employees to steadily increase customer satisfaction at
continually lower costs
ISO 9000 - correct answer ✔Family of standards for quality management
systems from the International Organization for Standardization (ISO)
Business Process Reengineering (BPR) - correct answer ✔Management
approach that promoted radical redesign of workflow within and between
enterprises in order to achieve dramatic performance improvement
4 Formal Process Improvement Methodologies and Standards - correct
answer ✔Six Sigma, Total Quality Management (TQM), ISO 9000, Business
Process Reengineering (BPR)
Triggers for a BPI effort - correct answer ✔Inefficiencies and problematic
performance, and Major changes in the business landscape
What is BPI? - correct answer ✔Business process improvement (BPI) is a
set of disciplined approaches and tools that managers use to enhance their
company's performance.
Six Sigma - correct answer ✔Disciplined data-driven approach for
eliminating defects in any process, designed to deliver high performance,
reliability, and customer value
Total Quality Management (TQM) - correct answer ✔Management strategy
aimed at embedding awareness of quality in all organizational processes and
encouraging employees to steadily increase customer satisfaction at
continually lower costs
ISO 9000 - correct answer ✔Family of standards for quality management
systems from the International Organization for Standardization (ISO)
Business Process Reengineering (BPR) - correct answer ✔Management
approach that promoted radical redesign of workflow within and between
enterprises in order to achieve dramatic performance improvement
4 Formal Process Improvement Methodologies and Standards - correct
answer ✔Six Sigma, Total Quality Management (TQM), ISO 9000, Business
Process Reengineering (BPR)
Triggers for a BPI effort - correct answer ✔Inefficiencies and problematic
performance, and Major changes in the business landscape
